Dinsmore & Shohl LLP
Client Account Representative (Accounts Receivable)
Dinsmore & Shohl LLP, Dayton, Ohio, United States, 45444
Client Account Representative (Accounts Receivable)
Join Dinsmore & Shohl LLP as a Client Account Representative (Accounts Receivable). Dinsmore is seeking a Client Account Representative to assist clients, attorneys, and staff with collections and payment history requests. The ideal candidate will have strong analytical skills for detailed research and data reconciliation. This position can be located in: Ann Arbor, MI; Bloomington, IN; Boston, MA; Charleston, WV; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dayton, OH; Houston, TX; Huntington, WV; Indianapolis, IN; Lexington, KY; Louisville, KY; Miami, FL; Morgantown, WV; Orlando, FL; Tampa, FL; Troy, MI; Wheeling, WV Responsibilities
Answer inbound client calls and emails to process payments, provide copies of invoices or reports, and general account inquiries Manage a high volume of emails and calls from clients, attorneys, legal administrative assistants, management, and staff regarding client account data Provide service to attorneys and legal administrative assistants in assigned Firm offices Audit client accounts in assigned Firm offices to resolve AR over 90 days, e-billing issues, short pays, and credits and trust balances Initiate outbound calls and emails regarding outstanding client account balances Coordinate the preparation of accounts that qualify for the firm's Outside Collection Agency Perform write-offs of client balances upon request and approval Maintain accurate and complete documentation of changes made in the accounting system for audit trail Scan related documents into the accounting system as needed Perform additional duties as assigned by department supervisors Follow all Firm-established accounting policies and procedures Requirements
Preferred accounting and office environment experience Proficient in Microsoft Office, especially Excel and Outlook Education: High School Diploma required; some college preferred Dinsmore & Shohl LLP is an Equal Opportunity Employer.
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Join Dinsmore & Shohl LLP as a Client Account Representative (Accounts Receivable). Dinsmore is seeking a Client Account Representative to assist clients, attorneys, and staff with collections and payment history requests. The ideal candidate will have strong analytical skills for detailed research and data reconciliation. This position can be located in: Ann Arbor, MI; Bloomington, IN; Boston, MA; Charleston, WV; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dayton, OH; Houston, TX; Huntington, WV; Indianapolis, IN; Lexington, KY; Louisville, KY; Miami, FL; Morgantown, WV; Orlando, FL; Tampa, FL; Troy, MI; Wheeling, WV Responsibilities
Answer inbound client calls and emails to process payments, provide copies of invoices or reports, and general account inquiries Manage a high volume of emails and calls from clients, attorneys, legal administrative assistants, management, and staff regarding client account data Provide service to attorneys and legal administrative assistants in assigned Firm offices Audit client accounts in assigned Firm offices to resolve AR over 90 days, e-billing issues, short pays, and credits and trust balances Initiate outbound calls and emails regarding outstanding client account balances Coordinate the preparation of accounts that qualify for the firm's Outside Collection Agency Perform write-offs of client balances upon request and approval Maintain accurate and complete documentation of changes made in the accounting system for audit trail Scan related documents into the accounting system as needed Perform additional duties as assigned by department supervisors Follow all Firm-established accounting policies and procedures Requirements
Preferred accounting and office environment experience Proficient in Microsoft Office, especially Excel and Outlook Education: High School Diploma required; some college preferred Dinsmore & Shohl LLP is an Equal Opportunity Employer.
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