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The Hickory Tavern

General Manager

The Hickory Tavern, Charlotte, North Carolina, United States, 28245

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Description We’re looking for a driven and dynamic

General Manager

to lead our restaurant operations and team. In this role, you’ll set the tone for the guest experience, grow and develop a high-performing team, and ensure smooth day-to-day operations. You’ll collaborate closely with other leaders and play a key role in delivering consistent excellence to our guests and staff.

What You’ll Do

Lead and inspire a team that lives out our values and culture

Hire, train, mentor, and manage team members

Ensure an exceptional guest experience every shift

Manage restaurant financials and achieve performance goals

Oversee labor and scheduling to maximize productivity

Partner with marketing on local store initiatives

Drive a positive and safe work environment

Monitor inventory and control food and labor costs

Uphold all company policies and ensure regulatory compliance

Be hands-on in daily operations - from FOH to BOH

Requirements What We’re Looking For

5+ years of restaurant management experience (casual or fine dining)

Proven leadership and team development skills

Strong communication and decision-making abilities

Experience with POS systems, restaurant software, and Excel (preferred)

Understanding of P&L and key restaurant metrics

Flexibility to work early mornings, late nights, weekends, and holidays

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