PrideStaff
Air Import & Export Coordinator
Key responsibilities
Shipment coordination: Arrange and manage air freight shipments from origin to destination, including collections, bookings, and deliveries. Documentation: Prepare and process all necessary paperwork, such as air waybills, export declarations, Arrival notices, Delivery orders and customs documents. Customs compliance: Ensure shipments comply with all U.S. and international customs regulations, including obtaining permits and licenses for controlled goods. Carrier communication: Liaise daily with airlines, truckers, and other carriers to confirm status, book space, and arrange for pickup and delivery. Customer service: Act as the main point of contact for clients, providing updates, answering questions, and resolving issues to ensure customer satisfaction. Tracking and tracing: Monitor shipments throughout transit, update tracking data, and manage data entry to ensure milestones are recorded accurately. Financial administration: Generate invoices for clients and verify payable invoices for accuracy before processing. Problem-solving: Troubleshoot and resolve issues such as delays, damages, or discrepancies to prevent recurrence. Essential skills and qualifications
Experience: Prior experience in freight forwarding, logistics, THIS IS A MUST Knowledge: Strong understanding of international shipping regulations, customs, and logistics processes. Organizational skills: Excellent time management and organizational skills to handle multiple tasks and meet tight deadlines. Communication: Strong written and verbal communication skills for liaising with a wide range of parties. Technical skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). CargoWise system is a big plus! Soft skills: High attention to detail, team player, analytical, reliable, problem-solving abilities, and strong customer service skills. Education: A high school diploma is often the minimum, with a bachelor's degree in a related field being a plus. Salary $58-60K year + overtime Schedule Monday to Friday 8:00am to 5:00pm Temp to perm
Compensation / Pay Rate (Up to): $28.00 - $30.00 Per Hour
Key responsibilities
Shipment coordination: Arrange and manage air freight shipments from origin to destination, including collections, bookings, and deliveries. Documentation: Prepare and process all necessary paperwork, such as air waybills, export declarations, Arrival notices, Delivery orders and customs documents. Customs compliance: Ensure shipments comply with all U.S. and international customs regulations, including obtaining permits and licenses for controlled goods. Carrier communication: Liaise daily with airlines, truckers, and other carriers to confirm status, book space, and arrange for pickup and delivery. Customer service: Act as the main point of contact for clients, providing updates, answering questions, and resolving issues to ensure customer satisfaction. Tracking and tracing: Monitor shipments throughout transit, update tracking data, and manage data entry to ensure milestones are recorded accurately. Financial administration: Generate invoices for clients and verify payable invoices for accuracy before processing. Problem-solving: Troubleshoot and resolve issues such as delays, damages, or discrepancies to prevent recurrence. Essential skills and qualifications
Experience: Prior experience in freight forwarding, logistics, THIS IS A MUST Knowledge: Strong understanding of international shipping regulations, customs, and logistics processes. Organizational skills: Excellent time management and organizational skills to handle multiple tasks and meet tight deadlines. Communication: Strong written and verbal communication skills for liaising with a wide range of parties. Technical skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). CargoWise system is a big plus! Soft skills: High attention to detail, team player, analytical, reliable, problem-solving abilities, and strong customer service skills. Education: A high school diploma is often the minimum, with a bachelor's degree in a related field being a plus. Salary $58-60K year + overtime Schedule Monday to Friday 8:00am to 5:00pm Temp to perm
Compensation / Pay Rate (Up to): $28.00 - $30.00 Per Hour