Delaware North
Multi Unit Supervisor, Syracuse Airport
Delaware North, Syracuse, New York, United States, 13212
The opportunity
Delaware North Travel is searching for a full-time Supervisor to join our team at
Syracuse Airport
in
Syracuse, New York . When guests are provided with excellent service, this is where we have achieved our greatest goal. As a Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.
On July 10, 2025, Delaware North announced its US-based Travel Hospitality Services (THS) business will be sold to Areas, a global leader in travel dining and retail. The sale is expected to be finalized in the fourth quarter of 2025. Upon completion of the sale, all THS team members will become part of Areas. Areas will operate 369 locations in 27 airports and 12 travel plazas nationwide, with a U.S. workforce of over 6,000. Globally, Areas serves travelers in 11 countries with 2,200 points of sale and over $3 billion in annual revenue. For more information, please visit:
www.areas.com Pay
$21.00 - $22.00 / hour Information on our comprehensive benefits package can be found at
https://careers.delawarenorth.com/whatweoffer . What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. What will you do?
Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met Assign duties to team members on shift and perform some service tasks Assist managers in team member training and compliance Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area More about you
Experience working in a restaurant Supervisory experience Self-motivated, superior organization and guest service abilities Excellent written and verbal communication skills with customer relation skills Must be at least 18 years of age No college degree required Physical requirements
Must be able to carry up to 35 lbs Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms Shift details
Days Evenings Holidays Weekends 8hr shift
Who we are
Providing hospitality services since 2019, Delaware North operates food and beverage services at Syracuse Hancock International Airport. Dining options include the Middle Ages Brewing Company, Dunkin Coffee on the Run, and Johnny Rockets. Serving more than a million travelers each year, Syracuse Hancock International Airport is the primary passenger airport for Central New York. Delaware North team members receive a paid meal during their shifts. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality
come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$21.00 - $22.00 / hour
Delaware North Travel is searching for a full-time Supervisor to join our team at
Syracuse Airport
in
Syracuse, New York . When guests are provided with excellent service, this is where we have achieved our greatest goal. As a Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.
On July 10, 2025, Delaware North announced its US-based Travel Hospitality Services (THS) business will be sold to Areas, a global leader in travel dining and retail. The sale is expected to be finalized in the fourth quarter of 2025. Upon completion of the sale, all THS team members will become part of Areas. Areas will operate 369 locations in 27 airports and 12 travel plazas nationwide, with a U.S. workforce of over 6,000. Globally, Areas serves travelers in 11 countries with 2,200 points of sale and over $3 billion in annual revenue. For more information, please visit:
www.areas.com Pay
$21.00 - $22.00 / hour Information on our comprehensive benefits package can be found at
https://careers.delawarenorth.com/whatweoffer . What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. What will you do?
Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met Assign duties to team members on shift and perform some service tasks Assist managers in team member training and compliance Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area More about you
Experience working in a restaurant Supervisory experience Self-motivated, superior organization and guest service abilities Excellent written and verbal communication skills with customer relation skills Must be at least 18 years of age No college degree required Physical requirements
Must be able to carry up to 35 lbs Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms Shift details
Days Evenings Holidays Weekends 8hr shift
Who we are
Providing hospitality services since 2019, Delaware North operates food and beverage services at Syracuse Hancock International Airport. Dining options include the Middle Ages Brewing Company, Dunkin Coffee on the Run, and Johnny Rockets. Serving more than a million travelers each year, Syracuse Hancock International Airport is the primary passenger airport for Central New York. Delaware North team members receive a paid meal during their shifts. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality
come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$21.00 - $22.00 / hour