Sompo
AVP, Claim Operations Alignment page is loaded## AVP, Claim Operations Alignmentlocations:
Purchase, New Yorktime type:
Full timeposted on:
Posted Todayjob requisition id:
R3455## As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: **our people**. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.
Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.## **Job Description**Sompo has a unique opportunity for an **AVP, Claim Operations Alignment** in our **North America Claim Operations** team.*The AVP, Claim Operations Alignment will lead a transformational effort to consolidate work processes from front to back-office teams, fostering collaboration, streamlining workflows, and enhancing overall operational effectiveness. The ideal candidate will use their strategic acumen and deep understanding of commercial insurance claims operations to play a critical role in optimizing the operations, improving the customer experience, and maximizing organizational efficiency.***Location:** This position will be based out of our **Purchase, NY** office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.**Our business, your impact, our opportunity:****What you’ll be doing:*** Develop and execute a comprehensive strategy for identifying and consolidating work processes across front and back-office teams.* Working closely with department heads and subject matter experts, conduct thorough assessments of existing front and back-office workflows to identify opportunities for consolidation, streamlining, and standardization.* Foster strong collaboration and regular communication between front and back-office teams to ensure seamless transition and alignment of work processes.* Lead change management efforts to ensure smooth transitions, manage resistance, and communicate effectively with all stakeholders.* Define and monitor key performance indicators (KPIs) and metrics to assess the success of work consolidation efforts in terms of efficiency, quality, and customer satisfaction.* Ensure compliance with regulatory requirements and internal policies throughout the consolidation process.**What you’ll bring:*** Minimum 7 years’ experience in claims operations, process improvement, outsourcing or similar roles within the P&C insurance industry.* Strong understanding of commercial insurance claims operations, processes, and industry best practices.* Demonstrated experience in strategic planning, change management, and cross-functional collaboration.* Well-versed in workflow/data flow reengineering to optimize processes and drive operational efficiencies.* Excellent communication and interpersonal skills to foster collaboration and build consensus across diverse teams.* Strong project management skills to oversee complex initiatives from conceptualization to implementation.* Strong problem solving and decision-making abilities; strong work ethic & energetic* Ability to work in a fast-paced environment is essential; sense of urgency required.* Ability to establish priorities, anticipate problems, know and communicate the status of assignments to involved parties.* Bachelor's Degree or equivalent experience preferred* Pursuit of ongoing educational designations related to the Insurance Industry preferred**Salary Range:** $115,000 – $185,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:* Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution* Pharmacy benefits with mail order options* Dental benefits including orthodontia benefits for adults and children* Vision benefits* Health Care & Dependent Care Flexible Spending Accounts* Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children* Company-paid Disability benefits with very competitive salary continuation payments* 401(k) Retirement Savings Plan with competitive employer contributions* Competitive paid-time-off programs, including company-paid holidays* Competitive Parental Leave Benefits & Adoption Assistance program* Employee Assistance Program* Tax-Free Commuter Benefit* Tuition Reimbursement & Professional Qualification benefitsEthics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click
to learn more about life at Sompo.Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.## We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose **The Ease of ExpertiseTM**.## ## “Sompo” refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor’s. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange.## ## To learn more please follow us on or visit . #J-18808-Ljbffr
Purchase, New Yorktime type:
Full timeposted on:
Posted Todayjob requisition id:
R3455## As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: **our people**. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.
Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.## **Job Description**Sompo has a unique opportunity for an **AVP, Claim Operations Alignment** in our **North America Claim Operations** team.*The AVP, Claim Operations Alignment will lead a transformational effort to consolidate work processes from front to back-office teams, fostering collaboration, streamlining workflows, and enhancing overall operational effectiveness. The ideal candidate will use their strategic acumen and deep understanding of commercial insurance claims operations to play a critical role in optimizing the operations, improving the customer experience, and maximizing organizational efficiency.***Location:** This position will be based out of our **Purchase, NY** office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.**Our business, your impact, our opportunity:****What you’ll be doing:*** Develop and execute a comprehensive strategy for identifying and consolidating work processes across front and back-office teams.* Working closely with department heads and subject matter experts, conduct thorough assessments of existing front and back-office workflows to identify opportunities for consolidation, streamlining, and standardization.* Foster strong collaboration and regular communication between front and back-office teams to ensure seamless transition and alignment of work processes.* Lead change management efforts to ensure smooth transitions, manage resistance, and communicate effectively with all stakeholders.* Define and monitor key performance indicators (KPIs) and metrics to assess the success of work consolidation efforts in terms of efficiency, quality, and customer satisfaction.* Ensure compliance with regulatory requirements and internal policies throughout the consolidation process.**What you’ll bring:*** Minimum 7 years’ experience in claims operations, process improvement, outsourcing or similar roles within the P&C insurance industry.* Strong understanding of commercial insurance claims operations, processes, and industry best practices.* Demonstrated experience in strategic planning, change management, and cross-functional collaboration.* Well-versed in workflow/data flow reengineering to optimize processes and drive operational efficiencies.* Excellent communication and interpersonal skills to foster collaboration and build consensus across diverse teams.* Strong project management skills to oversee complex initiatives from conceptualization to implementation.* Strong problem solving and decision-making abilities; strong work ethic & energetic* Ability to work in a fast-paced environment is essential; sense of urgency required.* Ability to establish priorities, anticipate problems, know and communicate the status of assignments to involved parties.* Bachelor's Degree or equivalent experience preferred* Pursuit of ongoing educational designations related to the Insurance Industry preferred**Salary Range:** $115,000 – $185,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:* Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution* Pharmacy benefits with mail order options* Dental benefits including orthodontia benefits for adults and children* Vision benefits* Health Care & Dependent Care Flexible Spending Accounts* Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children* Company-paid Disability benefits with very competitive salary continuation payments* 401(k) Retirement Savings Plan with competitive employer contributions* Competitive paid-time-off programs, including company-paid holidays* Competitive Parental Leave Benefits & Adoption Assistance program* Employee Assistance Program* Tax-Free Commuter Benefit* Tuition Reimbursement & Professional Qualification benefitsEthics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click
to learn more about life at Sompo.Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.## We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose **The Ease of ExpertiseTM**.## ## “Sompo” refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor’s. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange.## ## To learn more please follow us on or visit . #J-18808-Ljbffr