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Infosoft Health

Sr. Supplier Quality Engineer

Infosoft Health, Palo Alto, California, United States, 94306

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Job Title:

Sr.Supplier Quality Engineer Pay Rate:

$70to $73/Hr Duration:

6 Months Job Requisition:

JP00077162 Location:

Palo Alto, CA (initially onsite, then 4 days/week onsite & 1 day remote/week) Shift: 8:00 AM - 5:00 PM

This position is for the

Healthcare Diagnostics

division.

We are looking for a

Sr.Supplier Quality Engineer

Site-Focused Tactical Supplier Responsibility:Manage tactical supplier responsibilities at the site level, ensuring

supplier performance

aligns with immediate operational and quality requirements in QII, Manufacturing, and Field Service.

Immediate Quality Assurance and Operational Support:Ensure immediate quality requirements are met by identifying and mitigating

supply quality

risks, addressing

Qnotes , and focusing on

MRB

processes to reduce scrap and minimize operational disruptions.

Key Activities in Supplier Management:Lead small-scale improvement projects with suppliers, manage day-to-day supplier communication and relationships, support supplier evaluations and drive compliance with quality standards.

Cross-Functional Collaboration:Foster collaboration with Production, Manufacturing Engineering, Operational Procurement, Installation and Service, SQMs, and other Subject Matter Experts to ensure operational efficiency and problem resolution.

Supplier Performance Monitoring and Improvement:Use tools like the PQ/SQ Dashboard to track supplier performance metrics, such as Qnotes turnaround, and implement targeted actions to achieve measurable improvements in supplier quality.

Must-Have Skills Technical Problem Solving

Root cause analysis

(e.g.,

fishbone ,

5 Whys ).

DOE ( Design of Experiments ).

Driving

supplier corrective actions

(prevention & detection controls).

Minimum 7-8 years of relevant experience preferred

Six Sigma / Statistical Analysis

Familiarity with CP/CPK,

SPC , control charts, run charts.

Experience with Minitab or JMP software.

Certification (e.g.,

Six Sigma ,

CQE ) is a plus, not required.

Critical Thinking

Ability to ask probing questions to suppliers.

Drive actions and assess risks effectively.

Nice-to-Have Skills:

CQE certification

(Certified Quality Engineer).

Kaizen

/

Continuous Improvement

experience.

Engineering capabilities:

CAD

knowledge.

Understanding of schematics.

Experience with cable parts used in oncology systems (radiation therapy equipment).

Core Competencies

Build strong partnerships with Production, Manufacturing Engineering, Service, and Procurement teams (Strategic AND Operational).

For assigned parts and

suppliers , engage in

New Product Introduction

( NPI ) processes with PLM and SCM to ensure requirements are (using QATS tools) manufacturable, and the supplier’s feedback on the specification is reviewed and dispositioned in the NPI phase (or earlier).

Maintain onsite presence to strengthen relationships with cross-functional team members.

Partner with internal customers to address supplier quality issues promptly. As appropriate, participate in daily AVM meetings, and ensure timely resolution of non-conformities, MRB support, Qnotes dispositions, and NPI deliverables.

Collaborate with suppliers to ensure adherence to material specifications and quality requirements.

Support QII with First Article Inspections and development of Inspection Plans.

Work with Engineering and Suppliers to define clear specifications, CTX attributes, and material acceptance criteria using proactive quality planning, emphasizing manufacturability and reliability.

Partner with R&D, Design Engineering, and Manufacturing Engineering to engage suppliers early in the NPI process and provide DFM feedback to improve designs.

Communication of Escalated or Emerging Issues

Keep Management and Operational Teams informed of any escalated or emerging supply chain and operational risks.

Work with the Service team to review field data, and ensure parts are returned and analyzed by the supplier (where appropriate) to define clear root cause and corrective action to improve both factory AND field performance.

Provide regular, clear, and evidence-based updates, including key findings, root causes, actions taken, mitigations, and recommendations, using approved templates where applicable.

Ensure consistent communication to convey status updates and highlight any needs for support or additional resources.

Reduce Supplier Quality Issues Impacting Manufacturing, Installation, and Service

Be the Subject Matter Expert on assigned suppliers’ processes to ensure a full understanding of the potential risks and rapid resolution of part non-conformances at the supplier.

Minimize supplier quality problems affecting manufacturing operations, installation and service operations, customers, and other parts of the business.

Perform root cause analysis and implement corrective actions for immediate quality concerns.

Ensure timely execution and closure of the

SCAR

process while driving continuous improvement initiatives and supporting SQM with Supplier Development Plans.

Follow up on open supplier issues to ensure effective resolution with all stakeholders.

Actively manage and coordinate SCN with relevant departments to maintain quality and compliance.

Lead QATS Implementation with Targeted Suppliers

Drive increased part acceptance through QATS criteria and data review, ensuring supplier parts fully meet requirements. This will require the

SQE

to engage with suppliers on the QATS tools and KPIs to ensure proactive

supplier engagement

on compliance with specifications and requirements. Tools include

PFMEA , SPC, MSA, Cpk analysis, and Control Plans. More may be added as the QATS program matures.

Improve QII efficiency by reducing the need for inspections and shifting supplier incoming materials from inspection to data review.

Identify targeted suppliers with high-risk or failing parts, or low-risk parts suitable for data review, and conduct necessary reviews, alignments,

risk management , MSA studies, and validations to implement quality at the source.

Collaborate closely with suppliers to ensure their processes meet design specifications and quality standards through effective internal process controls.

Reduce Warranty and Non-Conformance Costs

Drive initiatives to lower overall quality costs.

Analyze warranty and non-conformance expenses, identify root causes, and implement targeted action plans to address and resolve issues.

Supplier Audits

Conduct For Cause audits to address specific risks or recurring quality issues.

Identify

root causes , document findings, and drive timely

corrective actions

with

suppliers .

Ensure alignment with quality and compliance requirements through follow-up and resolution.

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