Fifth Dimension AI
Senior Account Manager, Enterprise (New York)
Fifth Dimension AI, New York, New York, us, 10261
Real estate finance moves billions, but still works in spreadsheets. You'll own the accounts proving AI can automate 60% of institutional workflows - and expand them from single teamsto firm-wide platforms.
A week in your life at Fifth Dimension
Monday:
Build strategic account plans for three new enterprise customers - map organizations, identify champions, design onboarding for expansion.
Tuesday:
C-suite dinner in Midtown to deepen relationships that unlock firm-wide budgets.
Wednesday:
Collaborate with Solutions Engineering on seamless onboarding that drives cross-departmental adoption - then head out to a social with the US office andUK colleagues who have flown over for the week
Thursday:
Analyze usage data and customer feedback to accelerate your next expansion play.
Friday:
Run a 200-person webinar showcasing new capabilities that position your first $1m+ account.
Sounds good? Read on!
About us We're the leading GenAI startup automating document-heavy processes in real estate, founded in 2023 by Johnny Morris and Dr. Kate Jarvis. Backed by Tier 1 European and American investors, we're based in London and New York building the future of enterprise AI.We're demanding yet encouraging, valuing experimentation and thoughtful challenge. Our company values, Own It, Ship It, and Don't Be Boring drive us to deliver exceptional results while fostering a culture of innovation and continuous improvement.
The traction speaks for itself:
We're in rapid growth mode, signing new enterprise logos while existing clients expand significantly within their first year - and
with 6x revenue growth over the last year . Our land-and-expand strategy is proven: clients start with one team and grow to firm-wide adoption as they see the value. We
work with top names
in real estate finance and asset management across the US, UK, EU, and APAC, and they keep bringing us into new divisions and geographies.
The Opportunity You'll be joining our US team to lead on our largestEnterprise accounts, owning relationships that start at six figures and scale to seven. Leveraging your deep experience and market knowledge, you will develop our existing framework to drive our American expansion, while also enhancing our global strategies.
We're targeting market-leading Net Revenue Retention. Every client signs with clear expansion potential - your job is unlocking it through deep adoption and strategic relationship building.
Strategic Account Planning & Relationship Building
Cultivate deep relationships with C-suite stakeholders across multiple business units
Develop and execute comprehensive 6-month account plans for new enterprise customers
Work with Solutions Engineering to map out the delivery of workflows that align with customer goals
Project manage implementation while ensuring our work delivers measurable ROI and business value
Design onboarding sequences that set the foundation for future expansion
Implementation Excellence & Adoption
Own end-to-end project management for enterprise implementations
Navigate complex enterprise environments to drive adoption across departments
Monitor usage data and customer feedback to optimize expansion readiness
Ensure technical delivery exceeds expectations and creates expansion opportunities
Revenue Growth & Expansion
Present ROI analyses and business cases that justify account expansions
Turn successful implementations into expansion opportunities within the first 6 months
Lead client presentations and demos to showcase new capabilities to broader teams
Build expansion pipelines that transform six-figure deals into seven-figure accounts
You Bring
Significant experience managing enterprise relationships in SaaS/B2B tech with proven account expansion success
Experience developing and executing strategic account plans that drive measurable business outcomes
Track record of project managing complex enterprise implementations while maintaining stakeholder relationships
Ability to translate customer business goals into technical requirements and delivery milestones
Early-stage Startup/scale-up experience - comfortable building processes while executing at scale
Revenue accountability - you've owned NRR targets and expansion goals before
Data-driven approach to measuring adoption, ROI, and expansion readiness
Grit and determination - you run toward complex problems and tight implementation deadlines
Bonus Points
Real Estate or Financial Services experience
Experience building customer delivery processes from scratch
Location:
New York City (in-person with enterprise clients across the US)
Regularly travel throughout US for client visits and conferences (25% of time), and semi-regularly internationally to company HQ and for conferences
Growth Stage:
Series A, significant VC backing, rapid scaling
Compensation
Total compensation package of $200K+ OTE for top performers
Competitive base salary: $125K-$145K (commensurate with experience)
Equity package with standard 4-year vesting
Uncapped commission on account expansions and upsells (structure designed around your experience and our growth targets)
Comprehensive healthcare coverage including medical, dental, and vision
Company-sponsored 401(k) with matching
Unlimited PTO with encouraged minimum usage
$100/month wellbeing budget for your physical, mental, and emotional health
Premium equipment package, including MacBook Pro and home office setup budget
Professional development budget for conferences, training, and industry events
#J-18808-Ljbffr
A week in your life at Fifth Dimension
Monday:
Build strategic account plans for three new enterprise customers - map organizations, identify champions, design onboarding for expansion.
Tuesday:
C-suite dinner in Midtown to deepen relationships that unlock firm-wide budgets.
Wednesday:
Collaborate with Solutions Engineering on seamless onboarding that drives cross-departmental adoption - then head out to a social with the US office andUK colleagues who have flown over for the week
Thursday:
Analyze usage data and customer feedback to accelerate your next expansion play.
Friday:
Run a 200-person webinar showcasing new capabilities that position your first $1m+ account.
Sounds good? Read on!
About us We're the leading GenAI startup automating document-heavy processes in real estate, founded in 2023 by Johnny Morris and Dr. Kate Jarvis. Backed by Tier 1 European and American investors, we're based in London and New York building the future of enterprise AI.We're demanding yet encouraging, valuing experimentation and thoughtful challenge. Our company values, Own It, Ship It, and Don't Be Boring drive us to deliver exceptional results while fostering a culture of innovation and continuous improvement.
The traction speaks for itself:
We're in rapid growth mode, signing new enterprise logos while existing clients expand significantly within their first year - and
with 6x revenue growth over the last year . Our land-and-expand strategy is proven: clients start with one team and grow to firm-wide adoption as they see the value. We
work with top names
in real estate finance and asset management across the US, UK, EU, and APAC, and they keep bringing us into new divisions and geographies.
The Opportunity You'll be joining our US team to lead on our largestEnterprise accounts, owning relationships that start at six figures and scale to seven. Leveraging your deep experience and market knowledge, you will develop our existing framework to drive our American expansion, while also enhancing our global strategies.
We're targeting market-leading Net Revenue Retention. Every client signs with clear expansion potential - your job is unlocking it through deep adoption and strategic relationship building.
Strategic Account Planning & Relationship Building
Cultivate deep relationships with C-suite stakeholders across multiple business units
Develop and execute comprehensive 6-month account plans for new enterprise customers
Work with Solutions Engineering to map out the delivery of workflows that align with customer goals
Project manage implementation while ensuring our work delivers measurable ROI and business value
Design onboarding sequences that set the foundation for future expansion
Implementation Excellence & Adoption
Own end-to-end project management for enterprise implementations
Navigate complex enterprise environments to drive adoption across departments
Monitor usage data and customer feedback to optimize expansion readiness
Ensure technical delivery exceeds expectations and creates expansion opportunities
Revenue Growth & Expansion
Present ROI analyses and business cases that justify account expansions
Turn successful implementations into expansion opportunities within the first 6 months
Lead client presentations and demos to showcase new capabilities to broader teams
Build expansion pipelines that transform six-figure deals into seven-figure accounts
You Bring
Significant experience managing enterprise relationships in SaaS/B2B tech with proven account expansion success
Experience developing and executing strategic account plans that drive measurable business outcomes
Track record of project managing complex enterprise implementations while maintaining stakeholder relationships
Ability to translate customer business goals into technical requirements and delivery milestones
Early-stage Startup/scale-up experience - comfortable building processes while executing at scale
Revenue accountability - you've owned NRR targets and expansion goals before
Data-driven approach to measuring adoption, ROI, and expansion readiness
Grit and determination - you run toward complex problems and tight implementation deadlines
Bonus Points
Real Estate or Financial Services experience
Experience building customer delivery processes from scratch
Location:
New York City (in-person with enterprise clients across the US)
Regularly travel throughout US for client visits and conferences (25% of time), and semi-regularly internationally to company HQ and for conferences
Growth Stage:
Series A, significant VC backing, rapid scaling
Compensation
Total compensation package of $200K+ OTE for top performers
Competitive base salary: $125K-$145K (commensurate with experience)
Equity package with standard 4-year vesting
Uncapped commission on account expansions and upsells (structure designed around your experience and our growth targets)
Comprehensive healthcare coverage including medical, dental, and vision
Company-sponsored 401(k) with matching
Unlimited PTO with encouraged minimum usage
$100/month wellbeing budget for your physical, mental, and emotional health
Premium equipment package, including MacBook Pro and home office setup budget
Professional development budget for conferences, training, and industry events
#J-18808-Ljbffr