Logo
NICE

Manager Engineering, DevOps

NICE, Salt Lake City, Utah, United States

Save Job

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Overview: We are seeking a highly skilled

Senior DevOps Manager

to lead our DevOps team in designing, implementing, and maintaining scalable, secure, and highly available infrastructure. The ideal candidate will have a strong background in cloud computing, automation, CI/CD, infrastructure as code (IaC), and security best practices. This role requires a combination of leadership, strategic thinking, and hands‑on expertise to drive efficiency, reliability, and innovation across our development and operations teams.

Key Responsibilities:

Lead and mentor a team of DevOps engineers, fostering a culture of collaboration, innovation, and continuous improvement.

Develop and implement DevOps strategies to optimize system performance, scalability, and security.

Work closely with development, security, and IT teams to align DevOps initiatives with business objectives.

Establish best practices for infrastructure automation, monitoring, and

Infrastructure & Automation:

Design and manage cloud‑based (AWS, Azure, GCP) and on‑premises

Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar

Develop and optimize CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or other tools.

Automate provisioning, configuration management, and deployments using tools like Ansible, Puppet, or Chef.

Monitoring, Security & Compliance:

Ensure system reliability through proactive monitoring, logging, and alerting using Prometheus, Grafana, ELK stack, Datadog, or similar tools.

Enforce security best practices, including vulnerability management, compliance (SOC2, ISO 27001), and access control.

Implement disaster recovery and high availability strategies to minimize

Collaboration & Process Optimization:

Work with software development teams to streamline the software development lifecycle (SDLC).

Promote DevOps culture by advocating for automation, continuous delivery, and feedback loops.

Identify performance bottlenecks and implement scalable

Manage cloud cost optimization and resource

Qualifications & Experience:

Education:

Bachelor’s or Master’s degree in computer science, Information Technology, or a related field.

Experience:

8+ years in DevOps, with at least 3+ years in a leadership/management

Technical Skills:

Expertise in cloud platforms (AWS, Azure, GCP).

Strong knowledge of Infrastructure as Code (Terraform, CloudFormation).

Proficiency in scripting languages (Python, Bash, Go).

Hands‑on experience with CI/CD tools (Jenkins, GitLab CI/CD, ArgoCD).

Knowledge of containerization and orchestration (Docker, Kubernetes, Helm).

Familiarity with monitoring/logging tools (Prometheus, ELK, Datadog).

Understanding of security best practices and compliance

Preferred Skills:

Experience with Kubernetes security (RBAC, network policies).

Knowledge of serverless computing and microservices

Experience with service mesh technologies (Istio, Linkerd).

Familiarity with Agile/Scrum

Soft Skills:

Strong problem‑solving and decision‑making

Excellent communication and collaboration

Ability to manage multiple priorities in a fast‑paced

Passion for continuous learning and

Competitive salary and performance

Flexible work arrangements (remote/hybrid options).

Health, dental, and vision

Professional development and certification

Generous paid time off and company‑sponsored

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

#J-18808-Ljbffr