JetBlue
Title: Senior Analyst Projects Process & Perf
Location: Long Island City, NY, US, 11101
Category: Administration
Position Title: Senior Analyst – Projects, Process & Performance (LSC) Position Summary The Senior Analyst, Projects, Process & Performance will be responsible for assigned continuous improvement activities within the Airports Department. The Senior Analyst is responsible for coordinating with all Airports departments, JetBlue departments, and external business partners on matters dealing with system and process effectiveness.
Conduct and manage process improvement opportunities within Airports
Develop and implement process changes as new or updated technology is released in support of Airports and JetBlue strategy
Manage initiative timelines to meet established milestones
Act as a single point of contact for each project on schedule, cost, and scope
Coordinate inter-team activities and project dependencies to ensure on-time program deliverables
Assist with the identification and prioritization of opportunities where process redesign/improvement can significantly impact efficiency, compliance, quality, profitability, competitive position and customer satisfaction
Conduct process improvement initiatives with process owners which includes: documenting the current process to identify pain points and opportunities, performing supporting data analysis, facilitating the design of the process changes, and supporting implementation of the process change
Continually and proactively communicate updates on project status and issues to team and department leadership via regular communications and status reports
Stay knowledgeable of JetBlue’s Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s degree in Engineering, Business, or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
Three (3) years of continuous improvement, process engineering, or project management experience
Proficient with the Microsoft Office suite, especially strong in Microsoft Excel, Visio, PowerPoint
Experience presenting recommendations, projects or initiatives
Experience conducting data analysis
Excellent organizational and analytical skills
Strong relationship building and stakeholder management skills
Excellent verbal and written communication skills
Solid team and people management skills
Comfortable with changing priorities on short to notice
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Available for occasional overnight travel (30%)
Valid travel documents with the ability to travel in and out of the United States
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
For internal candidates, good standing in attendance, performance and safety
Preferred Experience and Qualifications
Master’s degree in Engineering, Business, or a related field
Airline industry or Airports experience
Experience in consulting
Project Management Certification (PMP) certification
Six Sigma Green or Black Belt training and certification
Knowledge of aircraft systems, JetBlue procedures, standard operating procedures and Federal Aviation Regulation adherence
Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment
Computer and other office equipment
Traditional office environment
Physical Effort
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)
Compensation
The base pay range for this position is between $56,500.00 and $103,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
Nearest Major Market:
Brooklyn Nearest Secondary Market:
New York City
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Category: Administration
Position Title: Senior Analyst – Projects, Process & Performance (LSC) Position Summary The Senior Analyst, Projects, Process & Performance will be responsible for assigned continuous improvement activities within the Airports Department. The Senior Analyst is responsible for coordinating with all Airports departments, JetBlue departments, and external business partners on matters dealing with system and process effectiveness.
Conduct and manage process improvement opportunities within Airports
Develop and implement process changes as new or updated technology is released in support of Airports and JetBlue strategy
Manage initiative timelines to meet established milestones
Act as a single point of contact for each project on schedule, cost, and scope
Coordinate inter-team activities and project dependencies to ensure on-time program deliverables
Assist with the identification and prioritization of opportunities where process redesign/improvement can significantly impact efficiency, compliance, quality, profitability, competitive position and customer satisfaction
Conduct process improvement initiatives with process owners which includes: documenting the current process to identify pain points and opportunities, performing supporting data analysis, facilitating the design of the process changes, and supporting implementation of the process change
Continually and proactively communicate updates on project status and issues to team and department leadership via regular communications and status reports
Stay knowledgeable of JetBlue’s Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s degree in Engineering, Business, or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
Three (3) years of continuous improvement, process engineering, or project management experience
Proficient with the Microsoft Office suite, especially strong in Microsoft Excel, Visio, PowerPoint
Experience presenting recommendations, projects or initiatives
Experience conducting data analysis
Excellent organizational and analytical skills
Strong relationship building and stakeholder management skills
Excellent verbal and written communication skills
Solid team and people management skills
Comfortable with changing priorities on short to notice
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Available for occasional overnight travel (30%)
Valid travel documents with the ability to travel in and out of the United States
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
For internal candidates, good standing in attendance, performance and safety
Preferred Experience and Qualifications
Master’s degree in Engineering, Business, or a related field
Airline industry or Airports experience
Experience in consulting
Project Management Certification (PMP) certification
Six Sigma Green or Black Belt training and certification
Knowledge of aircraft systems, JetBlue procedures, standard operating procedures and Federal Aviation Regulation adherence
Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment
Computer and other office equipment
Traditional office environment
Physical Effort
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)
Compensation
The base pay range for this position is between $56,500.00 and $103,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
Nearest Major Market:
Brooklyn Nearest Secondary Market:
New York City
#J-18808-Ljbffr