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Kaizen Analytix

IT Administrator

Kaizen Analytix, Atlanta, Georgia, United States, 30346

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Job Description

Job Description

Job Title: IT Administrator Location: Atlanta, GA Pay Rate: $60-65k Overview: We are seeking a skilled and detail-oriented IT Administrator to manage and support our organization’s technology infrastructure, software, and security needs. This role will provide day-to-day IT support, oversee system administration, manage assets, and ensure smooth operation of hardware, software, and network resources across the company. The ideal candidate will be proactive, service-oriented, and comfortable working across multiple technological platforms.

Key Responsibilities: Office 365 & Collaboration Tools

Create and manage Office 365 accounts, including email setup and E3 license assignment Manage Teams groups, SharePoint, Jira, Confluence, and Bitbucket, etc. accounts and permissions Keep SharePoint and Kite updated with the latest documents and organizational information Coordinate with an external IT service provider to provide timely assistance. Security

Manage VPN access and security onboarding for new employees Administer security awareness training and track completion Support ongoing security compliance initiatives and monitoring Asset Management

Set up and configure computers for new employees, including shipping, returns, and hardware tracking Manage procurement, upgrades, and troubleshooting of IT assets (computers, peripherals, mobile devices) Maintain accurate asset inventory and ensure timely replacements or repairs Hardware & Office Support

Maintain and support employee workstations (keyboards, monitors, docking stations, phones, etc.) Support conference room hardware and connectivity Manage cell phone orders, upgrades, and service plans Oversee internet service for Atlanta and Dallas offices Software & Licensing

Manage software licenses for Tableau, Power BI, Alteryx, Snowflake, Adobe, Figma, and Salesforce, etc. Ensure compliance with software usage and licensing agreements Cloud Administration

Support internal and client requests for AWS and Azure cloud resources Assist with provisioning, access management, and troubleshooting cloud services Policy & Compliance

Maintain and update IT and security policies (e.g., Information Security, AI Policy) Communicate policy changes to employees and track adoption across the organization Qualifications

2+ years of IT administration or system administration experience Bachelor’s in information technology, computer science, or cybersecurity (preferred) Strong knowledge of Microsoft Office 365 administration (Exchange, Teams, SharePoint) Experience with VPNs, security tools, and user onboarding processes Familiarity with AWS and Azure environments Powered by JazzHR 1BMHhqdk2O