Smarsh
At Smarsh, we help our customers harness and protect their most critical digital communications. As Director of Solutions Engineering, you’ll lead a team of talented Solutions Engineers that play a vital role in our mission—supporting complex, high-value customer engagements and bringing our unique value proposition to life in regulated industries like Financial Services.
You’ll be an integral part of the go-to-market leadership team, driving alignment across Sales, Product, and Professional Services. If you’re passionate about leading from the front, coaching a high-performing team, and enabling world-class customer outcomes through technical storytelling, we want to hear from you.
What You’ll Do
Lead a high-impact team:
Recruit, coach, and scale a high-performing team of Solutions Engineers focused on enterprise and strategic customers across the U.S. and Canada. Drive revenue impact:
Partner closely with Account Executives to architect solutions that align with customer needs and drive commercial success. Elevate the sales process:
Enable the team to deliver compelling demos, solution architectures, and implementation plans that accelerate deal velocity and improve win rates. Bridge customer and product:
Act as the technical voice of the customer—bringing feedback into Product, Engineering, and Marketing to shape roadmap priorities and content strategy. Promote technical excellence:
Instill best practices including MEDDIC, Demo2Win, and Challenger-based methodologies; support use of presales tooling (e.g., Responsive for RFPs). Represent Smarsh externally:
Attend customer meetings, conferences, and industry events to elevate our brand and build trusted relationships with technical and business stakeholders. What We’re Looking For 5+ years of experience in technical presales, solutions engineering, or solution architecture in complex B2B SaaS environments. Proven leadership experience managing high-performing, geographically distributed teams. Deep technical knowledge of cloud-based platforms; bonus for experience in compliance, AI, data, and/or regulated industries like Financial Services. Fluency in modern sales methodologies including MEDDIC, Challenger, and value-based selling. Strong communicator with the ability to translate complex technical concepts into business outcomes for both executive and technical audiences. Bachelor's degree in Computer Science, Engineering, or a related technical discipline. What Sets You Apart Experience working with or selling into Financial Services, Legal, Risk, or Compliance stakeholders. Past career experience as a software developer, solutions consultant, or professional services engineer. Familiarity with presales enablement tooling and co-selling with system integrators. Why Smarsh? Smarsh enables companies to transform how they manage digital communications and meet regulatory requirements. With cutting-edge solutions across capture, archiving, supervision, and e-discovery, we help global enterprises and government organizations protect their most important data—while enabling innovation and growth. We’re backed by leading investors and guided by a bold vision. Join us as we scale, shape the future of communication intelligence, and make an impact that matters. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Smarsh by 2x Get notified about new Director Solutions Engineering jobs in
New York City Metropolitan Area . Senior Director Solutions and Consulting
New York, NY $200,000.00-$230,000.00 1 week ago Somerset, NJ $163,468.00-$214,551.00 2 weeks ago New York, NY $160,000.00-$200,000.00 1 month ago New York, NY $186,100.00-$240,000.00 3 months ago New York, NY $264,000.00-$342,000.00 18 hours ago New York, NY $240,000.00-$270,000.00 2 months ago New York, NY $243,000.00-$379,500.00 19 hours ago New York, NY $170,000.00-$230,000.00 1 month ago Piscataway, NJ $197,262.00-$295,894.00 1 week ago Director, Generative AI Software Engineering
New York City Metropolitan Area $190,000.00-$200,000.00 3 weeks ago Director, Software Engineering - Velocity Black
New York, NY $206,000.00-$303,000.00 3 hours ago New York City Metropolitan Area $125,000.00-$180,000.00 10 hours ago New York, NY $180,000.00-$260,000.00 3 weeks ago Red Bank, NJ $166,560.00-$249,840.00 5 hours ago Danbury, CT $166,560.00-$249,840.00 5 hours ago Stamford, CT $166,560.00-$249,840.00 5 hours ago New York, NY $125,000.00-$210,000.00 3 days ago Morristown, NJ $166,560.00-$249,840.00 5 hours ago Director of Software Engineering - Payroll
Director, Engineering Services (Operations and Manufacturing)
Chestnut Ridge, NY $160,000.00-$190,000.00 1 month ago Associate Director: Software Engineering
Manhattan, NY $172,925.00-$222,300.00 2 days ago Senior Director of Software Engineering - Software Engineering Team Lead
Associate Director: Software Engineering
New York, NY $172,925.00-$222,300.00 1 month ago New York, NY $170,000.00-$230,000.00 1 day ago Director - Generative AI/Software Engineering
New York, NY $180,000.00-$210,000.00 9 hours ago Director of Software Engineering - Chase Travel
Director of Software Engineering - Employee Development and Progression
Director of Software Engineering - Securitized Products
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Recruit, coach, and scale a high-performing team of Solutions Engineers focused on enterprise and strategic customers across the U.S. and Canada. Drive revenue impact:
Partner closely with Account Executives to architect solutions that align with customer needs and drive commercial success. Elevate the sales process:
Enable the team to deliver compelling demos, solution architectures, and implementation plans that accelerate deal velocity and improve win rates. Bridge customer and product:
Act as the technical voice of the customer—bringing feedback into Product, Engineering, and Marketing to shape roadmap priorities and content strategy. Promote technical excellence:
Instill best practices including MEDDIC, Demo2Win, and Challenger-based methodologies; support use of presales tooling (e.g., Responsive for RFPs). Represent Smarsh externally:
Attend customer meetings, conferences, and industry events to elevate our brand and build trusted relationships with technical and business stakeholders. What We’re Looking For 5+ years of experience in technical presales, solutions engineering, or solution architecture in complex B2B SaaS environments. Proven leadership experience managing high-performing, geographically distributed teams. Deep technical knowledge of cloud-based platforms; bonus for experience in compliance, AI, data, and/or regulated industries like Financial Services. Fluency in modern sales methodologies including MEDDIC, Challenger, and value-based selling. Strong communicator with the ability to translate complex technical concepts into business outcomes for both executive and technical audiences. Bachelor's degree in Computer Science, Engineering, or a related technical discipline. What Sets You Apart Experience working with or selling into Financial Services, Legal, Risk, or Compliance stakeholders. Past career experience as a software developer, solutions consultant, or professional services engineer. Familiarity with presales enablement tooling and co-selling with system integrators. Why Smarsh? Smarsh enables companies to transform how they manage digital communications and meet regulatory requirements. With cutting-edge solutions across capture, archiving, supervision, and e-discovery, we help global enterprises and government organizations protect their most important data—while enabling innovation and growth. We’re backed by leading investors and guided by a bold vision. Join us as we scale, shape the future of communication intelligence, and make an impact that matters. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Smarsh by 2x Get notified about new Director Solutions Engineering jobs in
New York City Metropolitan Area . Senior Director Solutions and Consulting
New York, NY $200,000.00-$230,000.00 1 week ago Somerset, NJ $163,468.00-$214,551.00 2 weeks ago New York, NY $160,000.00-$200,000.00 1 month ago New York, NY $186,100.00-$240,000.00 3 months ago New York, NY $264,000.00-$342,000.00 18 hours ago New York, NY $240,000.00-$270,000.00 2 months ago New York, NY $243,000.00-$379,500.00 19 hours ago New York, NY $170,000.00-$230,000.00 1 month ago Piscataway, NJ $197,262.00-$295,894.00 1 week ago Director, Generative AI Software Engineering
New York City Metropolitan Area $190,000.00-$200,000.00 3 weeks ago Director, Software Engineering - Velocity Black
New York, NY $206,000.00-$303,000.00 3 hours ago New York City Metropolitan Area $125,000.00-$180,000.00 10 hours ago New York, NY $180,000.00-$260,000.00 3 weeks ago Red Bank, NJ $166,560.00-$249,840.00 5 hours ago Danbury, CT $166,560.00-$249,840.00 5 hours ago Stamford, CT $166,560.00-$249,840.00 5 hours ago New York, NY $125,000.00-$210,000.00 3 days ago Morristown, NJ $166,560.00-$249,840.00 5 hours ago Director of Software Engineering - Payroll
Director, Engineering Services (Operations and Manufacturing)
Chestnut Ridge, NY $160,000.00-$190,000.00 1 month ago Associate Director: Software Engineering
Manhattan, NY $172,925.00-$222,300.00 2 days ago Senior Director of Software Engineering - Software Engineering Team Lead
Associate Director: Software Engineering
New York, NY $172,925.00-$222,300.00 1 month ago New York, NY $170,000.00-$230,000.00 1 day ago Director - Generative AI/Software Engineering
New York, NY $180,000.00-$210,000.00 9 hours ago Director of Software Engineering - Chase Travel
Director of Software Engineering - Employee Development and Progression
Director of Software Engineering - Securitized Products
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr