JFK Johnson Rehabilitation Institute
GUEST AMBASSADOR - MULTI SPECIALTY
JFK Johnson Rehabilitation Institute, Nutley, New Jersey, us, 07110
Join to apply for the
GUEST AMBASSADOR - MULTI SPECIALTY
role at
JFK Johnson Rehabilitation Institute 2 weeks ago Be among the first 25 applicants Join to apply for the
GUEST AMBASSADOR - MULTI SPECIALTY
role at
JFK Johnson Rehabilitation Institute Get AI-powered advice on this job and more exclusive features. Guest Ambassador - Multi Specialty
HMH PHYSICIAN SERVICES, INC. Nutley, New Jersey
Apply
Requisition # 2025-166974 ShiftDay StatusFull Time with Benefits
Overview
Our team members are the heart of what makes us better.
At
Hackensack Meridian
Health
we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The
Guest Ambassador
serves as a liaison between patients/visitors and the organization. This position welcomes guests, provides visitor passes and communicates directions, hospital policies, procedures, and services and safeguards patient visitation rights.
Hours Vary between 7:00am - 3:00pm - 11:am 7 :pm*
Responsibilities
A day in the life of an
Guest Ambassador
at
Hackensack Meridian
Health
includes:
Welcomes all guests to the medical center by proactively greeting them using proper verbal and non-verbal communication and facilitates visitation in accordance with organizational policy. Remains visible and positions themself at the information desk with a personal appearance that conveys confidence and professionalism while adhering to attire standards. Directs conference participants to accurate conference areas and/or investigates location of meeting for guests requesting assistance. Escorts or arranges for escort of maternity, cancer patients, and other patients requiring a wheelchair to their location as necessary. Where applicable, makes confirmation calls for patients, completes sign-in into Epic upon arrival, and announces patients to registration. Answers telephone and facilitates calls in accordance with organizational and departmental standards. Enforces Access Control function by advising guests of the visiting and access policies, alerting security to any violations that cannot be readily addressed using de-escalation and/or service recovery techniques, assisting security as necessary with visitor situations in the lobby areas, including evacuation of lobby if required. Completes event reports as needed. Explains parking options and any associated fees or discount programs (i.e., extended stay or repeat visits). Handles routine inquiries/issues, and directs patient complaints to appropriate individuals. Routinely conducts environmental observations (i.e., cleanliness, noise) and follows up to address issues in area(s) of coverage, such as lobby, public restrooms, wheelchairs etc. Maintains accurate monetary exchange for sale of newspapers and coordinates delivery of mail, flowers, gifts etc. Adheres to all HMH, hospital and departmental policies and procedures Identifies and reports trends to their Experience leader. Serves as a resource to visitors waiting in area(s) of coverage. Ensure high department morale and smooth transition of work by maintaining a good working relationship with colleagues and volunteers, and completing all change of shift requirements. May be required to stand for all or part of shift and physically assist patients and visitors. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 1-2 years working experience Ability to work independently and manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations. Highly resourceful, efficient, and organized with excellent interpersonal, verbal communication, problem-solving, and service recovery skills. Computer skills.
Education, Knowledge, Skills And Abilities Preferred
Associates and/or Bachelors degree. 1-2 years experience in front desk/reception or hospitality experience Patient Advocacy Certification. Bilingual.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Compensation
Starting at $19.33 Hourly
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
Job Duties
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian
Health
(HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Apply
Share
Facebook Email X LinkedIn
Start Exploring
See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More
Awards We’ve Received
2023
US News & World Report 2023
HUMC - #1 Hospital in NJ & #5 in NY Metro Area
2023
US News & World Report 2023
Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
2023
US News & World Report 2023
JSUMC - #6 Hospital in NJ
2022
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
2022
Newsweek 2022 Best Hospitals USA
HUMC - #57
2022
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
2023
Diversity Inc. 2023
Top Hospital and Health Systems
2022
Becker’s Hospital Review 2022
Top Places to Work in Healthcare
JOBS FOR YOU
Welcome Ambassador (Per Diem) - Evening RIVERVIEW MEDICAL CENTER Borough of Red Bank, New Jersey Registered Nurse- Telemetry/ PCU/ Step Down - Raritan Bay- F/T Nights RARITAN BAY MEDICAL CENTER- PERTH AMBOY Perth Amboy, New Jersey Registered Nurse- Maternal Child Health/ Del Room- P/T with Benefits Days RARITAN BAY MEDICAL CENTER- PERTH AMBOY Perth Amboy, New Jersey Registered Nurse- Emergency Department- Raritan Bay- F/T Nights RARITAN BAY MEDICAL CENTER- PERTH AMBOY Perth Amboy, New Jersey Registered Nurse - Inpatient Oncology - Per diem Days JERSEY SHORE UNIVERSITY MEDICAL CENTER Borough of Neptune City, New Jersey Registered Nurse - Inpatient Oncology - Per diem Days JERSEY SHORE UNIVERSITY MEDICAL CENTER Borough of Neptune City, New Jersey Registered Nurse - Inpatient Oncology - P/T with Benefits Days JERSEY SHORE UNIVERSITY MEDICAL CENTER Borough of Neptune City, New Jersey Registered Nurse - Inpatient Oncology - F/T Nights JERSEY SHORE UNIVERSITY MEDICAL CENTER Borough of Neptune City, New Jersey Medical Assistant - Primary Care - Physician Practice HMH PHYSICIAN SERVICES, INC. Avenel, New Jersey Medical Assistant - Gastroenterology - Physician Practice HMH PHYSICIAN SERVICES, INC. Avenel, New Jersey Registered Nurse- Behavioral Health- Float- P/T with Benefits Evenings HMH CARRIER CLINIC INC Belle Mead, New Jersey Mental Health Technician - General Adult Unit - Carrier Clinic - PT Evenings with Benefits HMH CARRIER CLINIC INC Belle Mead, New Jersey
WE KEEP GETTING BETTER
At Hackensack Meridian
Health , we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.
Join us and let’s keep getting better together.
STAY CONNECTED
From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.
SIGN UP Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at JFK Johnson Rehabilitation Institute by 2x Get notified about new Ambassador jobs in
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GUEST AMBASSADOR - MULTI SPECIALTY
role at
JFK Johnson Rehabilitation Institute 2 weeks ago Be among the first 25 applicants Join to apply for the
GUEST AMBASSADOR - MULTI SPECIALTY
role at
JFK Johnson Rehabilitation Institute Get AI-powered advice on this job and more exclusive features. Guest Ambassador - Multi Specialty
HMH PHYSICIAN SERVICES, INC. Nutley, New Jersey
Apply
Requisition # 2025-166974 ShiftDay StatusFull Time with Benefits
Overview
Our team members are the heart of what makes us better.
At
Hackensack Meridian
Health
we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The
Guest Ambassador
serves as a liaison between patients/visitors and the organization. This position welcomes guests, provides visitor passes and communicates directions, hospital policies, procedures, and services and safeguards patient visitation rights.
Hours Vary between 7:00am - 3:00pm - 11:am 7 :pm*
Responsibilities
A day in the life of an
Guest Ambassador
at
Hackensack Meridian
Health
includes:
Welcomes all guests to the medical center by proactively greeting them using proper verbal and non-verbal communication and facilitates visitation in accordance with organizational policy. Remains visible and positions themself at the information desk with a personal appearance that conveys confidence and professionalism while adhering to attire standards. Directs conference participants to accurate conference areas and/or investigates location of meeting for guests requesting assistance. Escorts or arranges for escort of maternity, cancer patients, and other patients requiring a wheelchair to their location as necessary. Where applicable, makes confirmation calls for patients, completes sign-in into Epic upon arrival, and announces patients to registration. Answers telephone and facilitates calls in accordance with organizational and departmental standards. Enforces Access Control function by advising guests of the visiting and access policies, alerting security to any violations that cannot be readily addressed using de-escalation and/or service recovery techniques, assisting security as necessary with visitor situations in the lobby areas, including evacuation of lobby if required. Completes event reports as needed. Explains parking options and any associated fees or discount programs (i.e., extended stay or repeat visits). Handles routine inquiries/issues, and directs patient complaints to appropriate individuals. Routinely conducts environmental observations (i.e., cleanliness, noise) and follows up to address issues in area(s) of coverage, such as lobby, public restrooms, wheelchairs etc. Maintains accurate monetary exchange for sale of newspapers and coordinates delivery of mail, flowers, gifts etc. Adheres to all HMH, hospital and departmental policies and procedures Identifies and reports trends to their Experience leader. Serves as a resource to visitors waiting in area(s) of coverage. Ensure high department morale and smooth transition of work by maintaining a good working relationship with colleagues and volunteers, and completing all change of shift requirements. May be required to stand for all or part of shift and physically assist patients and visitors. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 1-2 years working experience Ability to work independently and manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations. Highly resourceful, efficient, and organized with excellent interpersonal, verbal communication, problem-solving, and service recovery skills. Computer skills.
Education, Knowledge, Skills And Abilities Preferred
Associates and/or Bachelors degree. 1-2 years experience in front desk/reception or hospitality experience Patient Advocacy Certification. Bilingual.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Compensation
Starting at $19.33 Hourly
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
Job Duties
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian
Health
(HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Apply
Share
Facebook Email X LinkedIn
Start Exploring
See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More
Awards We’ve Received
2023
US News & World Report 2023
HUMC - #1 Hospital in NJ & #5 in NY Metro Area
2023
US News & World Report 2023
Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
2023
US News & World Report 2023
JSUMC - #6 Hospital in NJ
2022
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
2022
Newsweek 2022 Best Hospitals USA
HUMC - #57
2022
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
2023
Diversity Inc. 2023
Top Hospital and Health Systems
2022
Becker’s Hospital Review 2022
Top Places to Work in Healthcare
JOBS FOR YOU
Welcome Ambassador (Per Diem) - Evening RIVERVIEW MEDICAL CENTER Borough of Red Bank, New Jersey Registered Nurse- Telemetry/ PCU/ Step Down - Raritan Bay- F/T Nights RARITAN BAY MEDICAL CENTER- PERTH AMBOY Perth Amboy, New Jersey Registered Nurse- Maternal Child Health/ Del Room- P/T with Benefits Days RARITAN BAY MEDICAL CENTER- PERTH AMBOY Perth Amboy, New Jersey Registered Nurse- Emergency Department- Raritan Bay- F/T Nights RARITAN BAY MEDICAL CENTER- PERTH AMBOY Perth Amboy, New Jersey Registered Nurse - Inpatient Oncology - Per diem Days JERSEY SHORE UNIVERSITY MEDICAL CENTER Borough of Neptune City, New Jersey Registered Nurse - Inpatient Oncology - Per diem Days JERSEY SHORE UNIVERSITY MEDICAL CENTER Borough of Neptune City, New Jersey Registered Nurse - Inpatient Oncology - P/T with Benefits Days JERSEY SHORE UNIVERSITY MEDICAL CENTER Borough of Neptune City, New Jersey Registered Nurse - Inpatient Oncology - F/T Nights JERSEY SHORE UNIVERSITY MEDICAL CENTER Borough of Neptune City, New Jersey Medical Assistant - Primary Care - Physician Practice HMH PHYSICIAN SERVICES, INC. Avenel, New Jersey Medical Assistant - Gastroenterology - Physician Practice HMH PHYSICIAN SERVICES, INC. Avenel, New Jersey Registered Nurse- Behavioral Health- Float- P/T with Benefits Evenings HMH CARRIER CLINIC INC Belle Mead, New Jersey Mental Health Technician - General Adult Unit - Carrier Clinic - PT Evenings with Benefits HMH CARRIER CLINIC INC Belle Mead, New Jersey
WE KEEP GETTING BETTER
At Hackensack Meridian
Health , we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.
Join us and let’s keep getting better together.
STAY CONNECTED
From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.
SIGN UP Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at JFK Johnson Rehabilitation Institute by 2x Get notified about new Ambassador jobs in
Nutley, NJ . Store Leader (People) - 5th Avenue Flagship
Regional Brand Ambassador--New York, New York
Jersey City, NJ $70,000.00-$75,000.00 5 days ago New York, NY $95,000.00-$105,000.00 1 week ago Tequila Brand Ambassador (Moet Hennessy) New York State
New York, NY $85,000.00-$95,000.00 1 week ago New York City Metropolitan Area $24.00-$26.00 1 day ago Student Marketeer - City College of New York
New York City Metropolitan Area $110,000.00-$115,000.00 4 weeks ago New York City Metropolitan Area $24.00-$26.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr