CACi
IT Service Management SME, Task 3 and 4
Job Category:
Information Technology Time Type:
Full time Minimum Clearance Required to Start:
TS/SCI Employee Type:
Regular-Long Term Assignment Percentage of Travel Required:
Up to 10% Type of Travel:
Local The Opportunity:
Are you interested in continuing your career in Europe in a mission-focused environment? CACI has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative, and motivated IT Specialists to support enablement of USAREUR-AF and their Mission Partners' mission objectives. CACI offers an excellent opportunity for an experienced, self-directed
IT Service Management (ITSM) SME . This position supports the EMITS 2 Task Order Business Office (TBO) in Wiesbaden, Germany, and is located OCONUS. Responsibilities: Provides management, direction, administration, quality assurance, and leadership of the Task 3 End User and Common Devices and Task 4 Enterprise IT Infrastructure Support functions. Defines and ensures application of standardized processes, procedures, and tools across EMITS 2 operations. Collaborates with the MPL Operations Manager and MPLs to tailor processes to meet specific MP requirements. Supports training and certifications for personnel supporting end-user and infrastructure roles. Supports Innovation Council Meetings and participates in weekly technical status meetings. Maintains expertise on emerging policies and technologies impacting end-user and infrastructure processes. Identifies innovations and develops projects for technology insertion and continuous improvement. Develops project planning schedules, Work Breakdown Structures, and manages projects according to the Program Management Plan. Collaborates with the MP Lead to assign qualified personnel to support projects. Monitors process performance and implements corrective actions. Supports investigations into process issues and adapts to changing requirements. Develops personnel development and upskilling plans. Produces and is responsible for deliverables. Possesses expertise on complex work assignments and supervises multi-function teams of 5-15 personnel.
Qualifications: Current adjudicated Top Secret Clearance with ability to obtain SCI. BA/BS +13 years recent experience. Certifications such as CISSO, GCIA, GCSA, GCLD, GICSP, CISSP-ISSAP, CISSP-ISSEP, or applicable degree/training. Mastery of ITSM principles, expertise in end-user services and enterprise IT infrastructure. Knowledge of standardized IT processes, emerging technologies, and project management methodologies. Leadership in managing teams, driving improvements, and adapting to requirements. Experience with government or large-scale enterprise IT operations, ITIL, and technology insertion projects is preferred. Desired: Understanding of DoD standards and security requirements, adaptability, and experience with DoD IT security.
What You Can Expect:
We foster a culture of integrity, trust, and continuous growth. At CACI, your contributions are valued, and you'll have the autonomy and resources to succeed. Join us to advance critical missions and build a meaningful legacy. Learn more about CACI here. Pay Range:
The salary range is $115,600 - $254,200 USD, influenced by factors such as location, experience, skills, and certifications. We offer comprehensive benefits including healthcare, wellness, financial, retirement, education, and time off benefits. Learn more here. We are an
Equal Opportunity Employer . All qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, veteran status, or other protected characteristics. #J-18808-Ljbffr
Information Technology Time Type:
Full time Minimum Clearance Required to Start:
TS/SCI Employee Type:
Regular-Long Term Assignment Percentage of Travel Required:
Up to 10% Type of Travel:
Local The Opportunity:
Are you interested in continuing your career in Europe in a mission-focused environment? CACI has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative, and motivated IT Specialists to support enablement of USAREUR-AF and their Mission Partners' mission objectives. CACI offers an excellent opportunity for an experienced, self-directed
IT Service Management (ITSM) SME . This position supports the EMITS 2 Task Order Business Office (TBO) in Wiesbaden, Germany, and is located OCONUS. Responsibilities: Provides management, direction, administration, quality assurance, and leadership of the Task 3 End User and Common Devices and Task 4 Enterprise IT Infrastructure Support functions. Defines and ensures application of standardized processes, procedures, and tools across EMITS 2 operations. Collaborates with the MPL Operations Manager and MPLs to tailor processes to meet specific MP requirements. Supports training and certifications for personnel supporting end-user and infrastructure roles. Supports Innovation Council Meetings and participates in weekly technical status meetings. Maintains expertise on emerging policies and technologies impacting end-user and infrastructure processes. Identifies innovations and develops projects for technology insertion and continuous improvement. Develops project planning schedules, Work Breakdown Structures, and manages projects according to the Program Management Plan. Collaborates with the MP Lead to assign qualified personnel to support projects. Monitors process performance and implements corrective actions. Supports investigations into process issues and adapts to changing requirements. Develops personnel development and upskilling plans. Produces and is responsible for deliverables. Possesses expertise on complex work assignments and supervises multi-function teams of 5-15 personnel.
Qualifications: Current adjudicated Top Secret Clearance with ability to obtain SCI. BA/BS +13 years recent experience. Certifications such as CISSO, GCIA, GCSA, GCLD, GICSP, CISSP-ISSAP, CISSP-ISSEP, or applicable degree/training. Mastery of ITSM principles, expertise in end-user services and enterprise IT infrastructure. Knowledge of standardized IT processes, emerging technologies, and project management methodologies. Leadership in managing teams, driving improvements, and adapting to requirements. Experience with government or large-scale enterprise IT operations, ITIL, and technology insertion projects is preferred. Desired: Understanding of DoD standards and security requirements, adaptability, and experience with DoD IT security.
What You Can Expect:
We foster a culture of integrity, trust, and continuous growth. At CACI, your contributions are valued, and you'll have the autonomy and resources to succeed. Join us to advance critical missions and build a meaningful legacy. Learn more about CACI here. Pay Range:
The salary range is $115,600 - $254,200 USD, influenced by factors such as location, experience, skills, and certifications. We offer comprehensive benefits including healthcare, wellness, financial, retirement, education, and time off benefits. Learn more here. We are an
Equal Opportunity Employer . All qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, veteran status, or other protected characteristics. #J-18808-Ljbffr