Action Property Management is hiring: Lobby Ambassador (Full Time) Perla in Broa

Overview Lobby Ambassador (Full Time) at Perla on Broadway, Downtown Los Angeles. Join a dedicated team to foster a warm, inviting atmosphere for homeowners, guests, vendors, and residents of a luxury high-rise community. Responsibilities Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction. Maintain the appearance of the front desk area, lobby, and main elevators. Monitor lobby activity and maintain access control. Provide concierge services. Complete Daily Activity Report. Answer and direct incoming phone calls; receive and distribute resident parcels. Address resident and guest concerns and questions. Demonstrate a strong understanding of the association's governing documents. Qualifications Must be over 18 years of age and successfully pass a pre-employment background check and drug screening. At least 1 year of customer service experience. Hospitality, Luxury Retail or Fine Dining experience is preferred. Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor. Upbeat and positive team player attitude; strong judgment and solutions-oriented approach; proactive customer service mindset. About Perla on Broadway Perla on Broadway is a premier high-rise community located in the heart of the Historic Core in downtown Los Angeles. Standing 35 stories tall, Perla features floor-to-ceiling windows with views of the city skyline and Hollywood Hills. The community offers 450 luxury residences, including studios, and one- and two-bedroom layouts, with amenities such as a full-service concierge, on-site engineering and maintenance, a dedicated management team, rooftop lounges, a state-of-the-art fitness center, library and co-working spaces, pool terrace, wine tasting room, pet area, and owners’ lounge. Compensation & Schedule Compensation: $20.00 - $21.00 Schedule: 2:00 pm – 10:30 pm, Tuesday - Saturday Benefits Birthday Holiday: One day off to celebrate your birthday. One-on-One Mentoring: Personalized guidance and professional growth support. 10 Days’ Vacation: Generous vacation days. Team Member Incentive Program: Rewards for hard work and dedication. Comprehensive Health Benefits Plan: Medical, dental, vision, 401(k) with company match, life and disability coverage for qualifying team members. Pet Insurance: Options to care for your pets. Year-End Bonus: Annual bonus based on contributions. Employee Discounts: Discounts on retail, travel, and entertainment through LifeMart. Equal Opportunity Employer: Action Property Management is an Equal Opportunity Employer and supports a drug-free workplace. We consider qualified applicants with arrest and conviction records in accordance with applicable laws. #J-18808-Ljbffr