Health First is hiring: HFMG Phlebotomy Team Lead- Gateway Laboratory in Melbour

Join to apply for the HFMG Phlebotomy Team Lead- Gateway Laboratory role at Health First POSITION SUMMARY: Provides quality service and stewardship by ensuring optimal support of laboratory testing activities through timely, accurate sample collection and preparation. Deals with and resolves all customer-related issues in a friendly, courteous, professional, and timely manner. Effectively communicates and escalates barriers, opportunities, and other department needs to the lab supervisor in real-time. Must demonstrate the ability to assume a leadership role as the designee of the laboratory leadership team, in problem-solving and promoting organizational goals and objectives. Responsibilities Assist the lab supervisor in the coordination of daily inpatient, outpatient phlebotomy, and other pre-analytical needs, staff scheduling, processing, shipping of patients’ specimens, as applicable: EKG and POC testing, and reporting, filling in as needed all department’s shifts and throughout Health First Lab locations. Comply with all Health First, HF Laboratory policies and procedures, along with all pertinent federal and state accreditation agency requirements. Comply with policies, procedures, processes in the collection and processing of patient specimens, and provision of patient services, including offsite phlebotomy services as applicable. Meet and show commitment to continuously improve goals and performance improvement metrics developed to provide quality patient care. Assure valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period. Demonstrate the appropriate skill sets as determined by the Annual Competency Assessments. Possess basic computer skills pertinent to job performance and availability to meet departmental staffing demands (holidays, weekends, coverage for illness or emergencies, reduced operations, increased workload). Comply with the Health First I-Care values and demonstrate effective communication with co-workers and management, including proper escalation when necessary. Assume scheduled shift responsibility when coverage is unavailable and adjust the posted schedule as needed, arranging changes in coverage with staff and informing the supervisor. Mentor co-workers and students’ technical development and optimize department efficiency by adjusting staffing schedules and monitoring Inpatient, Outpatient Phlebotomy and Support Services Operations. Perform Point of Care (POC) Testing on the lab menu at the assigned site, correctly and in a timely manner, if applicable. Participate in Proficiency Testing as determined by state regulations, if applicable. Assist with oversight and performance of lab registration, insurance eligibilities, authorizations, and payments, if applicable. Qualifications Minimum Qualifications Education: Phlebotomy Training Program Diploma High School Diploma or equivalent Work Experience: Two (2) years of experience in venipuncture and specimen processing Licensure: Valid Driver’s License and clean Motor Vehicle Record Certification: National Phlebotomy Certification from an accredited National Phlebotomy Agency EKG certified AHA BLS Healthcare Provider Completion Card prior to start date and maintained Skills/Knowledge/Abilities: Strong computer skills Excellent customer service skills Good oral and written communication skills Ability to prioritize and organize work Must be able to cover alternative shifts, weekends, and holidays to meet customer needs Preferred Qualifications Work Experience: Three (3) years of experience in venipuncture and lab specimen Physical Requirements Majority of time involves sitting or standing; occasional walking, bending, and stooping Long periods of computer use Light work that may include lifting or moving objects up to 20 pounds Exposure to varied temperatures, air quality, lighting and/or low to moderate noise; may require travel to various facilities Benefits Schedule: Full-Time About Health First At Health First, diversity and inclusion are essential for our continued growth and evolution. We strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. Different ideas, perspectives, and backgrounds help drive better results and innovation. #J-18808-Ljbffr