Housekeeping Houseperson Job at Silverado Resort and Spa in Napa

SALARY RANGE - This position is part of the union, and the wage is established by the Collective Bargaining Agreement. Current Rate is $20.00/hour. The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators, and all assigned areas. The individual is also responsible for deliveries to the guestrooms. Essential Functions Must adhere to the company’s Service culture – 4 Keys to creating guests for life. Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort. Must participate in all resort required meetings and trainings. Walked assigned areas at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning. Use proper two-way radio etiquette at all times when communicating with other employees. Practice safe work habits to ensure safety to guests, fellow employees, and self. Handle items for "Lost and Found" according to the resort standards. At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office. Report maintenance issues to Housekeeping Supervisor/Manager. Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed. Pick up any Room Attendant's dirty linen or trash as needed. Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per resort procedures. Assist Housekeeping as needed (i.e. bedboards, roll-aways, flip beds, etc.) Clean public areas and offices, building’s exterior and other areas as requested. Deliver any clean linen to assigned sections, if applicable. Maintain cleanliness and organization of Housekeeping Office, linen rooms, storage closets and stairwells. Ensure overall guest satisfaction. Abide by all resort policies and safety rules. Perform other duties as requested by management. Qualifications Experience in a resort or a related field preferred. Must have a valid driver's license for the applicable state (property specific). Working Conditions and Schedule Flexible and long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Must be able to stand during entire shift. This role requires operating a golf cart. #J-18808-Ljbffr