Administrative Assistant Job at Amica Mutual Insurance Co in Village of Fairport

Description

Administrative Assistant

Rochester Regional
370 Woodcliff Dr. Fairport, NY 14450

Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit the DEI page to read about it!

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Fairport, NY is seeking an Administrative Assistant to join the team!

Job Overview

This position entails general support work including providing assistance with underwriting tasks, special projects, and auxiliary support tasks.

Responsibilities

• Completing underwriting support tasks which include but are not limited to handling regional queue activities, scan work, along with inquiries within regional fax, internet, and general mailboxes
• Adhering to established guidelines, workflows, and service standards to document and complete underwriting support tasks accurately and in a timely manner
• Assisting with special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.
• Providing continued software and hardware troubleshooting and support regarding configuration, setup, replacement and shipment of laptops and equipment
• Distributing incoming mail and process outgoing mail via UPS and USPS; also assist claims with mail as needed.
• Obtaining a state insurance license and fulfilling ongoing education requirements to keep the license active are mandatory and extensive training will be offered.

Salary and Work Schedule

A starting annual salary of $37,750 ($18.15/hr). Additional compensation would be dependent on level of experience and applicable licenses within the property and casualty industry with a range of up to $49,074 annually ($23.59/hr).

The 40-hour work week is scheduled from Monday through Friday, between the core hours of 9:00 AM and 5:00 PM.

Work from home may be available up to two days a week once trained to work independently.

Total Rewards

• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
• Holidays - 14 paid holidays observed
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
• Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
• Generous leave programs, including paid parental bonding leave
• Student Loan Repayment and Tuition Reimbursement programs
• Generous fitness and wellness reimbursement
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement in a successful and growing company

Qualifications

• High School Diploma or equivalent education
• Able to use a personal computer, mouse and keyboard with proficiency
• Excellent written/verbal communication skills and attention to detail
• Knowledge of Word, Outlook, and Excel
• Effective active listening skills
• Ability to multi-task
• Strong organization and time management skills
• Required experience is strongly preferred

Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.

The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: https://careers.amica.com. Learn more in the "Is Amica hiring?" section of our FAQ.