Amazon Web Services (AWS)
Senior Engagement Manager, AWS Professional Services
Amazon Web Services (AWS), Boston, Massachusetts, us, 02298
Senior Engagement Manager, AWS Professional Services
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions and ensure alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.
Responsibilities
Leading and managing complex cloud migration and implementation projects.
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
Distilling customer needs into clear technical requirements and mapping them to business outcomes.
Decomposing complex technical problems into actionable, deliverable solutions.
Contributing to technical documentation and defining documentation standards.
Qualifications
5+ years of direct experience in cloud computing.
Experience in project management of technical programs.
5+ years experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.
Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.
AWS experience preferred.
Has at least one active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2) and/or AWS Certified Solutions Architect – Associate.
Strong understanding of AWS services, architectures, and best practices.
Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework.
Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.
Has led teams and/or engagements utilizing agile approaches, value and principles as well as Scrum framework.
Has worked in any of the industries such as Financial Services, Banking/Insurance, Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.
Responsibilities
Leading and managing complex cloud migration and implementation projects.
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
Distilling customer needs into clear technical requirements and mapping them to business outcomes.
Decomposing complex technical problems into actionable, deliverable solutions.
Contributing to technical documentation and defining documentation standards.
Qualifications
5+ years of direct experience in cloud computing.
Experience in project management of technical programs.
5+ years experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.
Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.
AWS experience preferred.
Has at least one active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2) and/or AWS Certified Solutions Architect – Associate.
Strong understanding of AWS services, architectures, and best practices.
Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework.
Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.
Has led teams and/or engagements utilizing agile approaches, value and principles as well as Scrum framework.
Has worked in any of the industries such as Financial Services, Banking/Insurance, Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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