MarketSource Inc.
Sales Director – Telecommunications
MarketSource Inc., Alpharetta, Georgia, United States, 30239
Director of Sales – Telecommunications
MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals who are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.
Summary Ideal candidates will have a background in selling managed/outsourced solutions for example, Third Party Labor (3PL) and Business Process Outsourcing (BPO), within Telecommunications.
The Director of Sales primary focus is selling new managed sales engagements to new enterprise clients.
The Director of Sales will identify, develop, and close new business opportunities with enterprise companies within their assigned territory or vertical.
The Director of Sales will possess the key skills, expertise, and experience to effectively prospect for new business, manage relationships, create value, provide competitive differentiation and consultative support in order develop and to close multimillion-dollar, multi-year enterprise-class service engagements.
Essential Functions
New Business Revenue Acquisition: Directly responsible for meeting and exceeding sales targets for new clients
Contract Negotiation & Deal Structuring: Oversees the creation of agreements and ensures alignment with corporate financial goals
Account Growth & Retention: Manages new client accounts, ensuring renewals, expansion, and upselling opportunities within account transition timeline
Pipeline & Forecasting: Tracks and reports on the sales pipeline for multiple prospects and enterprise clients
Sales Process Optimization: Ensures that sales methodologies and execution align with client expectation and corporate revenue goals
Customer Relationship Management: Serves as a key liaison between enterprise clients and internal stakeholders to align sales efforts with customer expectations
Strategic Partnership Management: Collaborates and partners with technology, advisory, consulting service providers in order to identify managed sales opportunities
Sales Team Enablement: Leads, supports, and optimizes internal sales reps (BDR, AE) or teams working on behalf of enterprise clients
Maintain an understanding of the company’s managed sales solutions and value proposition
Understand prospects’ and customers’ core initiatives and business needs while aligning the company’s value proposition and managed sales solutions offerings
Develop and execute an individual sales strategy and tactical plans, including opportunity, pipeline, and revenue growth, that are aligned with the overall business unit’s strategy and growth expectations
Represent oneself as a MarketSource sales subject matter expert responsible for new business revenue, profitability, and expense management
Partner with internal stakeholders to ensure opportunity development in adherence to MarketSource sales process
Maintain a robust sales pipeline and achieve target pipeline conversation ratios and other opportunity management metrics
Provide leadership, support, and updates to internal stakeholders that support MarketSource sales initiatives
Utilize MarketSource’s customer relationship management process to effectively and accurately manage sales territory, activity, and forecast
Manage the documentation of best practices, case studies, and methodologies related to wins in the assigned market segment
Manage client commitments and expectations, internally and externally
Key Performance Indicators
New Business Sales Revenue (Growth): Achievement of sales targets set by business unit
Profitability Metrics: Customer Acquisition Cost (CAC) and program performance
Quota Attainment: Percentage of sales meeting or exceeding targets
New Enterprise Clients Acquisition: Number of new accounts acquired
Pipeline & Forecasting: Accuracy in reporting on the sales pipeline for multiple enterprise clients including Conversion Rates: Effectiveness of sales efforts in closing enterprise deals.
Sales Cycle Efficiency: Speed at which deals move through the pipeline.
Customer Retention & Expansion: Success in renewing and growing client accounts.
Required Knowledge, Skills, and Abilities
A “customer-first” mindset with a high “EQ” and “Executive Presence”
Strong sales ability, problem-solving skills, and responsiveness
Digital (virtual) sales and in-person presentation capabilities
Energetic and positive communication, that engages, motivates and influences outcomes
Operate in a high energy, quota-driven, and ever-evolving sales environment
Multi-task, prioritize, and manage time effectively
Adherence to activity reporting requirements
Proficient in MS Office, digital sales and CRM applications
Advanced understanding of indirect, direct, and multi-channel selling motions
To identify, solicit, develop and close MarketSource managed services or BPO engagements
Effectively develop and navigate executive business relationships
Proficient in the use of MS Office and SFDC applications
Advanced understanding of direct and indirect channel sales motions and strategy, specifically as it relates to Tech, Finance, Telco, Healthcare, and Manufacturing companies for assigned vertical accounts
Executive Presence; effectively communicating with BOD, CSO, CRO, VP of Sales
In-depth understanding of multi-channel sales strategy, specifically for enterprise companies, partner ecosystem and multi-tiered channel distribution
Development and navigation of executive business relationships
Job Requirements
Bachelor’s degree in business administration, Marketing, related field, or equivalent experience, MBA a plus
Ten (10 ) years’ experience selling strategic, high-value, enterprise-class services
Experience managing and closing large ($2.5M ) services engagements with enterprise companies
Business Process Outsourcing (BPO) experience, a plus
Travel required; frequency will increase based on assignment and experience in role
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Summary Ideal candidates will have a background in selling managed/outsourced solutions for example, Third Party Labor (3PL) and Business Process Outsourcing (BPO), within Telecommunications.
The Director of Sales primary focus is selling new managed sales engagements to new enterprise clients.
The Director of Sales will identify, develop, and close new business opportunities with enterprise companies within their assigned territory or vertical.
The Director of Sales will possess the key skills, expertise, and experience to effectively prospect for new business, manage relationships, create value, provide competitive differentiation and consultative support in order develop and to close multimillion-dollar, multi-year enterprise-class service engagements.
Essential Functions
New Business Revenue Acquisition: Directly responsible for meeting and exceeding sales targets for new clients
Contract Negotiation & Deal Structuring: Oversees the creation of agreements and ensures alignment with corporate financial goals
Account Growth & Retention: Manages new client accounts, ensuring renewals, expansion, and upselling opportunities within account transition timeline
Pipeline & Forecasting: Tracks and reports on the sales pipeline for multiple prospects and enterprise clients
Sales Process Optimization: Ensures that sales methodologies and execution align with client expectation and corporate revenue goals
Customer Relationship Management: Serves as a key liaison between enterprise clients and internal stakeholders to align sales efforts with customer expectations
Strategic Partnership Management: Collaborates and partners with technology, advisory, consulting service providers in order to identify managed sales opportunities
Sales Team Enablement: Leads, supports, and optimizes internal sales reps (BDR, AE) or teams working on behalf of enterprise clients
Maintain an understanding of the company’s managed sales solutions and value proposition
Understand prospects’ and customers’ core initiatives and business needs while aligning the company’s value proposition and managed sales solutions offerings
Develop and execute an individual sales strategy and tactical plans, including opportunity, pipeline, and revenue growth, that are aligned with the overall business unit’s strategy and growth expectations
Represent oneself as a MarketSource sales subject matter expert responsible for new business revenue, profitability, and expense management
Partner with internal stakeholders to ensure opportunity development in adherence to MarketSource sales process
Maintain a robust sales pipeline and achieve target pipeline conversation ratios and other opportunity management metrics
Provide leadership, support, and updates to internal stakeholders that support MarketSource sales initiatives
Utilize MarketSource’s customer relationship management process to effectively and accurately manage sales territory, activity, and forecast
Manage the documentation of best practices, case studies, and methodologies related to wins in the assigned market segment
Manage client commitments and expectations, internally and externally
Key Performance Indicators
New Business Sales Revenue (Growth): Achievement of sales targets set by business unit
Profitability Metrics: Customer Acquisition Cost (CAC) and program performance
Quota Attainment: Percentage of sales meeting or exceeding targets
New Enterprise Clients Acquisition: Number of new accounts acquired
Pipeline & Forecasting: Accuracy in reporting on the sales pipeline for multiple enterprise clients including Conversion Rates: Effectiveness of sales efforts in closing enterprise deals.
Sales Cycle Efficiency: Speed at which deals move through the pipeline.
Customer Retention & Expansion: Success in renewing and growing client accounts.
Required Knowledge, Skills, and Abilities
A “customer-first” mindset with a high “EQ” and “Executive Presence”
Strong sales ability, problem-solving skills, and responsiveness
Digital (virtual) sales and in-person presentation capabilities
Energetic and positive communication, that engages, motivates and influences outcomes
Operate in a high energy, quota-driven, and ever-evolving sales environment
Multi-task, prioritize, and manage time effectively
Adherence to activity reporting requirements
Proficient in MS Office, digital sales and CRM applications
Advanced understanding of indirect, direct, and multi-channel selling motions
To identify, solicit, develop and close MarketSource managed services or BPO engagements
Effectively develop and navigate executive business relationships
Proficient in the use of MS Office and SFDC applications
Advanced understanding of direct and indirect channel sales motions and strategy, specifically as it relates to Tech, Finance, Telco, Healthcare, and Manufacturing companies for assigned vertical accounts
Executive Presence; effectively communicating with BOD, CSO, CRO, VP of Sales
In-depth understanding of multi-channel sales strategy, specifically for enterprise companies, partner ecosystem and multi-tiered channel distribution
Development and navigation of executive business relationships
Job Requirements
Bachelor’s degree in business administration, Marketing, related field, or equivalent experience, MBA a plus
Ten (10 ) years’ experience selling strategic, high-value, enterprise-class services
Experience managing and closing large ($2.5M ) services engagements with enterprise companies
Business Process Outsourcing (BPO) experience, a plus
Travel required; frequency will increase based on assignment and experience in role
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