The Auto Club Group
Senior Product Management Analyst
The Auto Club Group, Dearborn, Michigan, United States, 48120
Sr. Product Management Analyst
Responsibilities Independently combine specialized knowledge and expertise and a broader understanding of business processes to serve as the primary resource for product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Handle complex to highly complex assignments. Identify issues and opportunities for enhancements. Utilize existing and when necessary create new solutions to resolve complex problems. Develop recommendations for effective business solutions. Present recommendations for improvements to management.
Provide lead support to projects/processes associated with the implementation of new products, programs, standards and/or procedures. Coordinate the development and implementation of rate, rule and policy revisions.
Analyze industry legislation and maintain expert knowledge of new trends and developments that affect property/casualty insurance products/programs. Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs. Develop solutions and gain commitment from management to take action in regard to product actions including base rates, coverage, field impact, etc. and/or the marketing of assigned products.
Represent the company with vendors, insurance companies, and insurance regulatory bodies/club. Serve as the technical expert by providing input, guidance and training to less experienced staff.
Benefits Sr. Product Management Analyst will earn a competitive salary of $90k - $100k annually with annual bonus potential based on performance.
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Qualifications Required Qualifications:
Bachelor's degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience.
Experience:
Using multiple PC software applications: Word, Excel, Access, SAS or Adobe Professional
Experience in at least three of the following:
Researching and developing new property/casualty insurance products
Developing property/casualty insurance programs, standards, and procedures
Pricing new/current property/casualty insurance products or statistical work
Underwriting property/casualty insurance products
Marketing or sales of property/casualty insurance products
Adjusting personal and/or commercial lines property/casualty claims
Participating in rate making or policy language analysis and decision-making processes
Knowledge of:
Advanced knowledge of techniques, practices, and theories in product, pricing, statistics or marketing
Roles of each department involved in program development and implementation
Advanced knowledge of market and research concepts and techniques
Reinsurance principlesISO or similar rating bureau system
Solid understanding of pricing or marketing responsibilities
Ability to:
Demonstrate advanced analytical and problem solving skills
Plan, organize, gather, analyze and convert complex data from numerous sources to satisfy reporting requirements and deadlines
Conduct and coordinate advanced quantitative and qualitative market research
Analyze current products to revise and create new P& C and membership insurance related programs/coverages
Lead projects or multiple initiatives within projects that have multi-functional, multi-divisional, or company-wide impactWork with management to develop strategies for market penetrationCommunicate effectively with others in a work environment to include making presentations to various recipientsRepresent the department on inter-departmental teams, outside organizations and the publicServe as a subject matter expert with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilitiesTrain and mentor junior analysts
Preferred Qualifications Education:
CPCU, IIA, LOMA, CAS or other insurance-related coursework
Project Management or Product Management or Product Owner certification a big plus
Experience:
Working as an analyst in a product management or product development environment
Writing and/or testing detailed requirements
Analyzing customer behaviors and journeys across digital quote, bin, ad self-service platforms to identify friction points and opportunities for improvement
Collaborating with UX teams to optimize workflows, ensuring seamless user experiences from quote to policy binding and ongoing account servicing
Monitoring KPIs such as bind rates, drop-off points, and task completion to deliver actionable insights and recommend defect management or process enhancements
Conducting testing (E2E, EBT, UAT, Regression), gathering stakeholder feedback and supporting change management during a given release
Continuously monitoring existing digital platforms and managing defect resolutions to ensure tool reliability and minimize customer impact
Conducting competitor analysis to monitoring market trends, using insights to guide enhancements in our offerings and services
Able to present findings to leadership
Knowledge of:
Property/casualty insurance policy forms and language for major and specialty personal lines products
Work Environment This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team building events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
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Responsibilities Independently combine specialized knowledge and expertise and a broader understanding of business processes to serve as the primary resource for product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Handle complex to highly complex assignments. Identify issues and opportunities for enhancements. Utilize existing and when necessary create new solutions to resolve complex problems. Develop recommendations for effective business solutions. Present recommendations for improvements to management.
Provide lead support to projects/processes associated with the implementation of new products, programs, standards and/or procedures. Coordinate the development and implementation of rate, rule and policy revisions.
Analyze industry legislation and maintain expert knowledge of new trends and developments that affect property/casualty insurance products/programs. Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs. Develop solutions and gain commitment from management to take action in regard to product actions including base rates, coverage, field impact, etc. and/or the marketing of assigned products.
Represent the company with vendors, insurance companies, and insurance regulatory bodies/club. Serve as the technical expert by providing input, guidance and training to less experienced staff.
Benefits Sr. Product Management Analyst will earn a competitive salary of $90k - $100k annually with annual bonus potential based on performance.
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Qualifications Required Qualifications:
Bachelor's degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience.
Experience:
Using multiple PC software applications: Word, Excel, Access, SAS or Adobe Professional
Experience in at least three of the following:
Researching and developing new property/casualty insurance products
Developing property/casualty insurance programs, standards, and procedures
Pricing new/current property/casualty insurance products or statistical work
Underwriting property/casualty insurance products
Marketing or sales of property/casualty insurance products
Adjusting personal and/or commercial lines property/casualty claims
Participating in rate making or policy language analysis and decision-making processes
Knowledge of:
Advanced knowledge of techniques, practices, and theories in product, pricing, statistics or marketing
Roles of each department involved in program development and implementation
Advanced knowledge of market and research concepts and techniques
Reinsurance principlesISO or similar rating bureau system
Solid understanding of pricing or marketing responsibilities
Ability to:
Demonstrate advanced analytical and problem solving skills
Plan, organize, gather, analyze and convert complex data from numerous sources to satisfy reporting requirements and deadlines
Conduct and coordinate advanced quantitative and qualitative market research
Analyze current products to revise and create new P& C and membership insurance related programs/coverages
Lead projects or multiple initiatives within projects that have multi-functional, multi-divisional, or company-wide impactWork with management to develop strategies for market penetrationCommunicate effectively with others in a work environment to include making presentations to various recipientsRepresent the department on inter-departmental teams, outside organizations and the publicServe as a subject matter expert with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilitiesTrain and mentor junior analysts
Preferred Qualifications Education:
CPCU, IIA, LOMA, CAS or other insurance-related coursework
Project Management or Product Management or Product Owner certification a big plus
Experience:
Working as an analyst in a product management or product development environment
Writing and/or testing detailed requirements
Analyzing customer behaviors and journeys across digital quote, bin, ad self-service platforms to identify friction points and opportunities for improvement
Collaborating with UX teams to optimize workflows, ensuring seamless user experiences from quote to policy binding and ongoing account servicing
Monitoring KPIs such as bind rates, drop-off points, and task completion to deliver actionable insights and recommend defect management or process enhancements
Conducting testing (E2E, EBT, UAT, Regression), gathering stakeholder feedback and supporting change management during a given release
Continuously monitoring existing digital platforms and managing defect resolutions to ensure tool reliability and minimize customer impact
Conducting competitor analysis to monitoring market trends, using insights to guide enhancements in our offerings and services
Able to present findings to leadership
Knowledge of:
Property/casualty insurance policy forms and language for major and specialty personal lines products
Work Environment This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team building events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
#J-18808-Ljbffr