Stanley Black & Decker, Inc.
Overview
Field Service Coordinator – Remote
Seattle, WA United States. 80% local travel required. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better. Sound like you? Join our top‑notch team of more than 50,000 diverse and high‑performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
Responsibilities
Work with the Sales and Field End User Specialist to conduct effective end‑user demonstrations and product knowledge events
Gain operational experience by learning the different aspects of the Service Center including retail, back‑end repair process, inventory management, and center profit and loss statements
Servicing and Managing end‑user accounts through strategic planning providing them with the best possible solutions for their business
Supporting service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share
Responsible for growing the account base through aggressive prospecting for new customers in the market
Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners converting end users through product placement and safety training
Regularly call on end‑users to buy offices, and job sites within an assigned area, ultimately seeding products and driving end‑user conversions
Identify new sales opportunities, create, and deliver value‑added offerings to key decision makers while maintaining and delivering profitable ROI for SBD
Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams
Qualifications
Bachelor's degree preferred
Must have a minimum of 3-5 years of sales and customer service
Experience with power tools and construction
Willingness to travel up to 80% within the specified sales territory and potentially outside of territory. May need to travel up to two weeks at a time
Experience with Point of sales and entering purchase orders
Compensation & Benefits The base pay range for this position in Washington is $70,000- $85,000 per year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign‑on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black and Decker’s internal or external careers site.
You’ll receive a competitive salary and a great benefits plan, including:
Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your wellbeing.
Discounts on Stanley Black & Decker tools and other partner programs.
Culture & Growth
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our digital learning portal.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
EEO Statement All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
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Seattle, WA United States. 80% local travel required. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better. Sound like you? Join our top‑notch team of more than 50,000 diverse and high‑performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
Responsibilities
Work with the Sales and Field End User Specialist to conduct effective end‑user demonstrations and product knowledge events
Gain operational experience by learning the different aspects of the Service Center including retail, back‑end repair process, inventory management, and center profit and loss statements
Servicing and Managing end‑user accounts through strategic planning providing them with the best possible solutions for their business
Supporting service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share
Responsible for growing the account base through aggressive prospecting for new customers in the market
Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners converting end users through product placement and safety training
Regularly call on end‑users to buy offices, and job sites within an assigned area, ultimately seeding products and driving end‑user conversions
Identify new sales opportunities, create, and deliver value‑added offerings to key decision makers while maintaining and delivering profitable ROI for SBD
Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams
Qualifications
Bachelor's degree preferred
Must have a minimum of 3-5 years of sales and customer service
Experience with power tools and construction
Willingness to travel up to 80% within the specified sales territory and potentially outside of territory. May need to travel up to two weeks at a time
Experience with Point of sales and entering purchase orders
Compensation & Benefits The base pay range for this position in Washington is $70,000- $85,000 per year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign‑on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black and Decker’s internal or external careers site.
You’ll receive a competitive salary and a great benefits plan, including:
Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your wellbeing.
Discounts on Stanley Black & Decker tools and other partner programs.
Culture & Growth
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our digital learning portal.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
EEO Statement All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
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