Empower Pharmacy
Dispensing Training Specialist 503A (1st shift)
Empower Pharmacy, Houston, Texas, United States, 77246
Dispensing Training Specialist 503A (1st shift)
As a Dispensing Training Specialist, you develop and deliver impactful training programs that enhance team performance, ensure compliance, and support career growth. Join us in fostering a culture of learning that advances Empower Pharmacy’s mission of improving lives with affordable, high‑quality medications.
Duties and Responsibilities
Develop, implement, and conduct comprehensive training programs for the dispensing department, including onboarding for new hires, ongoing team training, and individualized coaching plans.
Create and maintain training reference materials, tools, and records in compliance with state and federal requirements, ensuring alignment with organizational standards.
Collaborate with departmental leadership to identify performance improvement opportunities, maintain compliance, and enhance employee career development through tailored learning programs.
Assign and manage learning activities via classroom sessions and the Learning Management System, while updating the knowledge database and exploring new training opportunities.
Monitor pharmacy technician performance, provide actionable feedback to management, and assist with dispensing and inventory management duties as needed.
Knowledge and Skills
Demonstrate excellent communication, interpersonal, and organizational skills with a proven ability to prioritize tasks, manage conflict, handle sensitive matters with discretion, and foster trust and collaboration in a dynamic, fast‑paced environment.
Proficient in Microsoft Office, Salesforce Customer Relationship Management, Adobe Creative Cloud, and instructional design, with the ability to provide data‑driven feedback, adapt to shifting priorities, and coach employees for accountability and productivity.
Key Competencies
Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
Resourcefulness: Secures and deploys resources effectively and efficiently.
Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
Communicates Effectively: Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Values
People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
Experience And Qualifications
2 years of previous training experience preferred.
High school diploma or equivalent required; Bachelor’s degree preferred.
Registered with the Texas Board of Pharmacy as a Pharmacy Technician.
Benefits We offer comprehensive benefits to support your health, well‑being, and futures, including medical, dental, and vision coverage; paid time off; 401(k) matching; wellness perks; IV therapy; and compounded medications. Learn more on our Careers page.
Location Houston, TX
Seniority level Entry level
Employment type Full‑time
Job function Human Resources
Industries Pharmaceutical Manufacturing
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Duties and Responsibilities
Develop, implement, and conduct comprehensive training programs for the dispensing department, including onboarding for new hires, ongoing team training, and individualized coaching plans.
Create and maintain training reference materials, tools, and records in compliance with state and federal requirements, ensuring alignment with organizational standards.
Collaborate with departmental leadership to identify performance improvement opportunities, maintain compliance, and enhance employee career development through tailored learning programs.
Assign and manage learning activities via classroom sessions and the Learning Management System, while updating the knowledge database and exploring new training opportunities.
Monitor pharmacy technician performance, provide actionable feedback to management, and assist with dispensing and inventory management duties as needed.
Knowledge and Skills
Demonstrate excellent communication, interpersonal, and organizational skills with a proven ability to prioritize tasks, manage conflict, handle sensitive matters with discretion, and foster trust and collaboration in a dynamic, fast‑paced environment.
Proficient in Microsoft Office, Salesforce Customer Relationship Management, Adobe Creative Cloud, and instructional design, with the ability to provide data‑driven feedback, adapt to shifting priorities, and coach employees for accountability and productivity.
Key Competencies
Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
Resourcefulness: Secures and deploys resources effectively and efficiently.
Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
Communicates Effectively: Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Values
People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
Experience And Qualifications
2 years of previous training experience preferred.
High school diploma or equivalent required; Bachelor’s degree preferred.
Registered with the Texas Board of Pharmacy as a Pharmacy Technician.
Benefits We offer comprehensive benefits to support your health, well‑being, and futures, including medical, dental, and vision coverage; paid time off; 401(k) matching; wellness perks; IV therapy; and compounded medications. Learn more on our Careers page.
Location Houston, TX
Seniority level Entry level
Employment type Full‑time
Job function Human Resources
Industries Pharmaceutical Manufacturing
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