Trustpoint.One
Overview
Trustpoint.One is pleased to partner with an AmLaw 200 law firm in its search for a
Legal CRM & Email Marketing Analyst
for their Business Development & Communications team. This role is a fantastic opportunity to join a collaborative, high-performing team in the firm’s largest U.S. New York office.
About the Role
The
Legal CRM & Email Marketing Analyst
will support and enhance the firm’s global CRM platform with a focus on email marketing, data integrity, compliance, and user adoption. This individual will play a key role in driving firm-wide marketing campaigns, improving processes, and supporting strategic business development goals. The right candidate is detail-oriented, proactive, and thrives in a fast-paced professional services environment. You’ll work cross-functionally to administer CRM systems, optimize communications, and ensure compliance with international data protection regulations.
Base pay range
$95,000.00/yr - $110,000.00/yr
This range is provided by Trustpoint.One. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
Lead the development and deployment of firm-wide email marketing campaigns, including invitations, announcements, and thought leadership pieces.
Manage campaign workflows: audience segmentation, A/B testing, delivery, performance tracking, and reporting.
Administer day-to-day operations of the CRM system (InterAction), ensuring data integrity, deduplication, and contact management.
Create and analyze dashboards, reports, and mailing lists to support firm-wide business development initiatives.
Maintain compliance with global data protection laws (GDPR, CAN-SPAM, German opt-in requirements).
Develop user training sessions, best practice materials, and provide support for attorneys and staff.
Utilize HTML/CSS for email template creation and design optimization.
Qualifications
Bachelor’s degree in Marketing, Communications, Business, or Information Technology.
Minimum 3 years of CRM and email marketing experience, ideally in a law firm or professional services environment.
Proficiency in CRM tools such as
InterAction or DealCloud ; experience with Vuture, Sitecore, or SharePoint a plus.
Strong HTML/CSS skills; advanced Excel capabilities and comfort with large datasets.
Exceptional attention to detail with excellent proofreading skills.
Demonstrated ability to manage multiple priorities in a deadline-driven environment.
Self-starter with initiative, problem-solving mindset, and accountability.
Salary:
$95,000 – $110,000, commensurate with skills and experience.
End-of-year Bonus Opportunity
based on firm standing and individual performance.
Three health plan options available immediately (no waiting period).
401(k) with firm matching and contribution.
PTO
Employee discount portal (events, travel, appliances, and more).
Schedule & Benefits Schedule:
Monday–Friday, 9:30am–5:30pm | Hybrid: 4 days in-office, Fridays may be remote.
All candidates must be able to work at a computer screen for a sustained amount of time. Infrequent lifting and carrying up to 30 pounds.
Equal Employment Opportunity Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr
Legal CRM & Email Marketing Analyst
for their Business Development & Communications team. This role is a fantastic opportunity to join a collaborative, high-performing team in the firm’s largest U.S. New York office.
About the Role
The
Legal CRM & Email Marketing Analyst
will support and enhance the firm’s global CRM platform with a focus on email marketing, data integrity, compliance, and user adoption. This individual will play a key role in driving firm-wide marketing campaigns, improving processes, and supporting strategic business development goals. The right candidate is detail-oriented, proactive, and thrives in a fast-paced professional services environment. You’ll work cross-functionally to administer CRM systems, optimize communications, and ensure compliance with international data protection regulations.
Base pay range
$95,000.00/yr - $110,000.00/yr
This range is provided by Trustpoint.One. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
Lead the development and deployment of firm-wide email marketing campaigns, including invitations, announcements, and thought leadership pieces.
Manage campaign workflows: audience segmentation, A/B testing, delivery, performance tracking, and reporting.
Administer day-to-day operations of the CRM system (InterAction), ensuring data integrity, deduplication, and contact management.
Create and analyze dashboards, reports, and mailing lists to support firm-wide business development initiatives.
Maintain compliance with global data protection laws (GDPR, CAN-SPAM, German opt-in requirements).
Develop user training sessions, best practice materials, and provide support for attorneys and staff.
Utilize HTML/CSS for email template creation and design optimization.
Qualifications
Bachelor’s degree in Marketing, Communications, Business, or Information Technology.
Minimum 3 years of CRM and email marketing experience, ideally in a law firm or professional services environment.
Proficiency in CRM tools such as
InterAction or DealCloud ; experience with Vuture, Sitecore, or SharePoint a plus.
Strong HTML/CSS skills; advanced Excel capabilities and comfort with large datasets.
Exceptional attention to detail with excellent proofreading skills.
Demonstrated ability to manage multiple priorities in a deadline-driven environment.
Self-starter with initiative, problem-solving mindset, and accountability.
Salary:
$95,000 – $110,000, commensurate with skills and experience.
End-of-year Bonus Opportunity
based on firm standing and individual performance.
Three health plan options available immediately (no waiting period).
401(k) with firm matching and contribution.
PTO
Employee discount portal (events, travel, appliances, and more).
Schedule & Benefits Schedule:
Monday–Friday, 9:30am–5:30pm | Hybrid: 4 days in-office, Fridays may be remote.
All candidates must be able to work at a computer screen for a sustained amount of time. Infrequent lifting and carrying up to 30 pounds.
Equal Employment Opportunity Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr