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Huntington National Bank

Customer Experience Banker- Lebanon IN

Huntington National Bank, Lebanon, Indiana, United States, 46052

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Customer Experience Banker – Lebanon, IN Huntington National Bank

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for walk-in customers, responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit and banking products, processing transactions accurately and efficiently, and balancing daily while providing exemplary customer service.

Duties & Responsibilities

Providing excellent customer service and effectively resolving customer issues.

Being proficient in understanding and educating customers on consumer deposit products.

Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.

Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.

Adhering to all operational, security, risk and regulatory policies and procedures.

Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Other duties as assigned.

Basic Qualifications

High School Diploma or GED and minimum of one year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.

Preferred Qualifications

One year or more in customer service in banking, financial services or goal driven retail sales.

Cash handling skills.

Comfort with technology such as mobile services and online banking services.

Exempt Status:

No – eligible for overtime pay.

Workplace Type:

Office (flexible arrangement may be available).

Huntington will not sponsor applicants for this position for immigration benefits. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Seniority Level Entry level

Employment Type Full-time

Job Function Finance and Sales

Industries Banking, Financial Services, and Investment Banking

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