The RealReal
About The Role
As a Valuation Manager at TheRealReal, you will facilitate day-to-day valuation appointments, servicing clients that visit our Luxury Consignment Office. This includes pricing and authenticating items across our dynamic acceptance standards. As a subject‑matter expert, you will support supply drives through valuations, remote pricing and educate consignors, customers and peers. You’ll bring your market expertise to provide a world‑class experience. We’re looking for a process‑driven individual with extraordinary attention to detail who wants to hone their expertise. What You Get To Do Every Day
Facilitate all valuation appointments, providing a relaxed, non‑contentious experience that educates clients on item value. Conduct real‑time valuations and authentication for handbags using industry‑specific tools. Provide pre‑consignment pricing services to consignors and sales team members per direction of Luxury Consignment Office. Maintain a strong understanding of pricing trends and sell‑through velocity of fashion items by working with Pricing and Authentication teams. Accountable for sell‑through and velocity of personally priced product. Accountable for conversion rate of appointments to consignments. Work with Store Manager to understand customer needs and stay current with in‑store operations. Handle all other requests as necessary to support the Luxury Consignment Office and Retail Store as determined by Senior Manager, Valuations Team. Minimum Requirements
Must be flexible to work certain weekend days. 2–5 years experience in a luxury customer‑facing role. Knowledge of luxury handbags in the primary or secondary market. Bachelor’s degree from an accredited college or university preferred. Sales experience encouraged. Passion for delivering a luxury experience each day. Polished, professional presentation skills. Ability to handle multiple complex, time‑sensitive situations while remaining calm, cool and collected. Effective communicator (verbal and written). Demonstrates initiative and proactive anticipation of organizational needs. Ability to foresee potential obstacles well in advance of campaign launch dates and problem‑solve for proper execution of office processes. Preferred Requirements
Bachelor’s degree from an accredited college or university. Compensation, Benefits, + Perks
Employee Stock Purchase Plan 401(k) with Company Match Medical, Dental & Vision Insurance Paid Parental Leave 9 Paid Company Holidays Flexible Time Off (With Manager Approval) Find out more about our benefits here. The expected salary range for this role is $65,581.10–$93,687.00. Salary is just one component of TheRealReal’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. Equal Opportunity Employer
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
#J-18808-Ljbffr
As a Valuation Manager at TheRealReal, you will facilitate day-to-day valuation appointments, servicing clients that visit our Luxury Consignment Office. This includes pricing and authenticating items across our dynamic acceptance standards. As a subject‑matter expert, you will support supply drives through valuations, remote pricing and educate consignors, customers and peers. You’ll bring your market expertise to provide a world‑class experience. We’re looking for a process‑driven individual with extraordinary attention to detail who wants to hone their expertise. What You Get To Do Every Day
Facilitate all valuation appointments, providing a relaxed, non‑contentious experience that educates clients on item value. Conduct real‑time valuations and authentication for handbags using industry‑specific tools. Provide pre‑consignment pricing services to consignors and sales team members per direction of Luxury Consignment Office. Maintain a strong understanding of pricing trends and sell‑through velocity of fashion items by working with Pricing and Authentication teams. Accountable for sell‑through and velocity of personally priced product. Accountable for conversion rate of appointments to consignments. Work with Store Manager to understand customer needs and stay current with in‑store operations. Handle all other requests as necessary to support the Luxury Consignment Office and Retail Store as determined by Senior Manager, Valuations Team. Minimum Requirements
Must be flexible to work certain weekend days. 2–5 years experience in a luxury customer‑facing role. Knowledge of luxury handbags in the primary or secondary market. Bachelor’s degree from an accredited college or university preferred. Sales experience encouraged. Passion for delivering a luxury experience each day. Polished, professional presentation skills. Ability to handle multiple complex, time‑sensitive situations while remaining calm, cool and collected. Effective communicator (verbal and written). Demonstrates initiative and proactive anticipation of organizational needs. Ability to foresee potential obstacles well in advance of campaign launch dates and problem‑solve for proper execution of office processes. Preferred Requirements
Bachelor’s degree from an accredited college or university. Compensation, Benefits, + Perks
Employee Stock Purchase Plan 401(k) with Company Match Medical, Dental & Vision Insurance Paid Parental Leave 9 Paid Company Holidays Flexible Time Off (With Manager Approval) Find out more about our benefits here. The expected salary range for this role is $65,581.10–$93,687.00. Salary is just one component of TheRealReal’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. Equal Opportunity Employer
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
#J-18808-Ljbffr