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Oregon State University

Communications Officer

Oregon State University, Corvallis, Oregon, United States, 97333

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Special Instructions When applying you will be required to attach the following electronic documents:

A resume/CV

A cover letter indicating how your qualifications and experience have prepared you for this position.

You will also be required to submit the names of at least three professional references, their e‑mail addresses and telephone numbers as part of the application process. Equal Opportunity Employer Statement We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

Background Check and Pre‑Employment Requirements OSU will conduct a review of the National Sex Offender Public website prior to hire and will require candidates to successfully pass a comprehensive pre‑employment background assessment that includes a criminal history check, driving records, medical examination, psychological evaluation, drug screening, national fingerprint CJIS check, and an inclusive appraisal of work history.

Position Information Department: Department of Public Safety (QUB)

Position Title: Communications Officer

Appointment Type: Public Safety Professionals (Public Safety Professional)

Job Location: Corvallis Campus, Oregon State University

Job Summary The Department of Public Safety is seeking up to two Communications Officers. These are full‑time (1.00 FTE), 12‑month, Public Safety Professional positions.

Building on 150 years as Oregon’s land‑grant institution, Oregon State University serves the state, the nation and the world as a premier 21st‑century research university. OSU promotes economic, social, cultural, and environmental progress for the people of Oregon, the nation, and the world. OSU is committed to diversity, inclusion, and community engagement. OSU will provide a safe campus for students, faculty, staff, and visitors that facilitates Oregon State University’s educational, research, and community service goals and to provide these services with the highest standards of inclusivity, transparency and accountability.

Key Responsibilities 20% Radio Operations

Monitor and operate radio console using multiple radio frequencies

Dispatch Police and Public Safety Officers

Communicate status updates

20% Phone Operations

Operate multi‑line telephone software

Receive, process and transfer emergent/non‑emergent calls and requests for service

Communicate with university personnel

30% Data Entry & Information Queries

Show proficiency in the use of various systems to include CAD, RMS, LEDS/NCIC, Laserfiche, as well as other software systems provided

Maintain a computerized log of all incidents and contact information

20% Alarms

Monitor burglary, fire, and maintenance alarms and take prescribed action

5% Confidentiality and Reporting

Receive crime and incident information from other agencies and relay to appropriate personnel

Clery crime and fire reporting

Maintain high levels of confidentiality

5% Other duties as assigned

What You Will Need

High school diploma, or equivalent

Law Enforcement Data Systems (LEDS) certification, OR ability to obtain within sixty (60) days of hire.

Possess DPSST Telecommunications certification OR ability to obtain within 18 months of hire.

Proficiency with computers and standard office programs including Excel, Word, electronic databases, email, web applications, typing, and data entry.

Proficient typing with minimum 40 WPM

Strong oral and written communication skills.

Follow policies and directives.

Critically think and solve problems.

Attend and successfully complete work‑related training.

Understand and demonstrate knowledge of OSU – DPS administrative policies, procedures, rules and guidelines within 18‑month probationary period.

A demonstrable commitment to fostering a diverse and inclusive work environment.

Must successfully complete a proficiency test (as applicable).

Must successfully pass a comprehensive pre‑employment background assessment that includes at a minimum: criminal history check; driving records; medical examination; psychological evaluation; drug screening; national fingerprint CJIS check and an inclusive appraisal of work history.

What We Would Like You to Have

One year of previous experience in a Communications Center or Call Center.

Working Conditions / Work Schedule

This position is fully on‑site and may require work in a confined area, restricted to authorized personnel only.

Work in an area with moderate noise levels caused by equipment and radio transmissions; is restricted to workstation for long periods, sometimes in a close work area.

Required to work rotating and varied shifts (day, swing and graveyard). Shifts cover 24 hours a day, 7 days a week to include weekends and holidays. Shifts vary between 8, 10 and 12 hours but could be longer due to emergency situations or increased workload.

Required to work during inclement weather conditions and during natural disasters. Travel outside of Corvallis Campus may be necessary to attend workshops and training sessions.

Recruitment Statement Indicate how you intend to recruit for this search Competitive / External – open to ALL qualified applicants.

Documents Needed to Apply

Resume

Cover Letter

Optional Documents

VETERANS ONLY: Must provide proof of Veteran Status (DO NOT upload any unrelated documentation – information uploaded to this field will be removed once reviewed)

Supplemental Questions Required fields are indicated with an asterisk (*).

Notice of Availability In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Oregon State University publishes an annual security and fire safety report covering each university campus location. The report includes important information about safety protocols, a wide range of current security policies, fire safety practices, helpful university and local resources, and crime prevention programs, as well as crime and fire statistics for the previous three calendar years. A paper copy of the report can be requested for no charge by emailing Clery.Compliance@oregonstate.edu.

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