IDB Global Federal Credit Union
Mortgage Loan Processor - Closer
IDB Global Federal Credit Union, Washington, District of Columbia, us, 20022
Position Summary
The Mortgage Loan Processor – Closer plays a critical role in delivering a seamless, compliant, and member-focused mortgage experience. This senior-level position is responsible for managing residential first- and second-trust mortgage files from setup through post-closing, ensuring accuracy, efficiency, and strict adherence to investor and portfolio lending guidelines.
Description The ideal candidate will have extensive experience in processing, closing, and post-closing functions, with a strong command of compliance requirements, including TRID, RESPA, TILA, HMDA, and Fair Lending regulations. This role requires exceptional attention to detail, sound judgment, and the ability to manage a high-volume pipeline independently while providing superior service to members and internal partners.
Key Responsibilities
Loan Setup & Processing – Establish and maintain complete loan files in Encompass 360 with full accuracy and documentation integrity.
Document Tracking – Order and track required documents, including appraisals, title, payoffs, insurance, verifications, flood certifications, and mortgage insurance.
Income & Credit Review – Review and validate income, employment, assets, and liabilities per investor or portfolio requirements.
Underwriting – Submit files through Desktop Underwriter (DU) or equivalent automated underwriting systems.
HMDA Accuracy – Ensure all HMDA data fields are accurate and updated in the Loan Origination System to support annual reporting.
Pipeline Management – Manage an active pipeline of approximately 30 mortgage loans from submission through funding, ensuring target turn times and closing dates are achieved.
Stakeholder Communication – Proactively communicate with members, Mortgage Loan Officers (MLOs), title companies, and internal stakeholders to resolve conditions and ensure timely closings.
Member Service – Maintain a service-oriented approach that reflects IDB Global FCU’s member-focused mission.
Closing & Funding – Prepare, review, and audit Loan Estimates (LEs) and Closing Disclosures (CDs) for TRID and investor compliance; coordinate settlement dates and deliver accurate closing packages to title and escrow partners; monitor rate locks and prepare funding requests for timely wire delivery.
Post-Closing & Compliance – Perform thorough post-closing reviews to verify document completeness and compliance; deliver and scan all executed documents for servicing or investor delivery; track and reconcile trailing documents, recorded instruments, and final title policies; maintain complete HMDA accuracy throughout the loan lifecycle; scan, upload, and deliver closing documents to the Servicing company MLS; QC uploaded documents in MLS for portfolio delivery accuracy.
Performance Expectations
Maintain a 2 business day turnaround from final approval to delivery of closing documents.
Achieve a 98% TRID and documentation accuracy rate.
Ensure 100% accuracy in HMDA data for annual submission.
Maintain zero investor or servicing rejections due to documentation deficiencies.
Deliver consistent, proactive communication and exceptional member service.
Requirements
Bilingual English/Spanish preferred.
Bachelor’s degree preferred; high school diploma with equivalent experience accepted.
Minimum 6–10 years of hands‑on experience in mortgage processing, closing, and post‑closing; credit union or community bank experience preferred.
Expertise with Encompass 360, Microsoft Office Suite, and Fannie Mae DO system; experience with DocuSign and e‑closing platforms a plus.
Advanced knowledge of mortgage documentation, compliance requirements, and investor delivery standards; strong organizational and analytical skills; ability to work independently with minimal supervision.
Benefits & Compensation IDB Global Federal Credit Union provides a comprehensive benefits package that includes health, dental, and vision plans, life insurance, short‑ and long‑term disability plans, educational assistance, PTO, and a 401(k) retirement savings plan. The position pays between $33.62 and $42.03 annually, depending on the candidate’s qualifications and experience, and is also eligible for an annual incentive.
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Description The ideal candidate will have extensive experience in processing, closing, and post-closing functions, with a strong command of compliance requirements, including TRID, RESPA, TILA, HMDA, and Fair Lending regulations. This role requires exceptional attention to detail, sound judgment, and the ability to manage a high-volume pipeline independently while providing superior service to members and internal partners.
Key Responsibilities
Loan Setup & Processing – Establish and maintain complete loan files in Encompass 360 with full accuracy and documentation integrity.
Document Tracking – Order and track required documents, including appraisals, title, payoffs, insurance, verifications, flood certifications, and mortgage insurance.
Income & Credit Review – Review and validate income, employment, assets, and liabilities per investor or portfolio requirements.
Underwriting – Submit files through Desktop Underwriter (DU) or equivalent automated underwriting systems.
HMDA Accuracy – Ensure all HMDA data fields are accurate and updated in the Loan Origination System to support annual reporting.
Pipeline Management – Manage an active pipeline of approximately 30 mortgage loans from submission through funding, ensuring target turn times and closing dates are achieved.
Stakeholder Communication – Proactively communicate with members, Mortgage Loan Officers (MLOs), title companies, and internal stakeholders to resolve conditions and ensure timely closings.
Member Service – Maintain a service-oriented approach that reflects IDB Global FCU’s member-focused mission.
Closing & Funding – Prepare, review, and audit Loan Estimates (LEs) and Closing Disclosures (CDs) for TRID and investor compliance; coordinate settlement dates and deliver accurate closing packages to title and escrow partners; monitor rate locks and prepare funding requests for timely wire delivery.
Post-Closing & Compliance – Perform thorough post-closing reviews to verify document completeness and compliance; deliver and scan all executed documents for servicing or investor delivery; track and reconcile trailing documents, recorded instruments, and final title policies; maintain complete HMDA accuracy throughout the loan lifecycle; scan, upload, and deliver closing documents to the Servicing company MLS; QC uploaded documents in MLS for portfolio delivery accuracy.
Performance Expectations
Maintain a 2 business day turnaround from final approval to delivery of closing documents.
Achieve a 98% TRID and documentation accuracy rate.
Ensure 100% accuracy in HMDA data for annual submission.
Maintain zero investor or servicing rejections due to documentation deficiencies.
Deliver consistent, proactive communication and exceptional member service.
Requirements
Bilingual English/Spanish preferred.
Bachelor’s degree preferred; high school diploma with equivalent experience accepted.
Minimum 6–10 years of hands‑on experience in mortgage processing, closing, and post‑closing; credit union or community bank experience preferred.
Expertise with Encompass 360, Microsoft Office Suite, and Fannie Mae DO system; experience with DocuSign and e‑closing platforms a plus.
Advanced knowledge of mortgage documentation, compliance requirements, and investor delivery standards; strong organizational and analytical skills; ability to work independently with minimal supervision.
Benefits & Compensation IDB Global Federal Credit Union provides a comprehensive benefits package that includes health, dental, and vision plans, life insurance, short‑ and long‑term disability plans, educational assistance, PTO, and a 401(k) retirement savings plan. The position pays between $33.62 and $42.03 annually, depending on the candidate’s qualifications and experience, and is also eligible for an annual incentive.
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