IDB Global Federal Credit Union
Mortgage Loan Closer-Processor
IDB Global Federal Credit Union, Washington, District of Columbia, us, 20022
Position Summary
The Mortgage Loan Processor - Closer plays a critical role in delivering a seamless, compliant, and member-focused mortgage experience. This senior-level position is responsible for managing residential first- and second-trust mortgage files from setup through post-closing, ensuring accuracy, efficiency, and strict adherence to investor and portfolio lending guidelines.
The ideal candidate will have extensive experience in processing, closing, and post-closing functions, with a strong command of compliance requirements, including
TRID, RESPA, TILA, HMDA,
and
Fair Lending
regulations. This role requires exceptional attention to detail, sound judgment, and the ability to manage a high-volume pipeline independently while providing superior service to members and internal partners.
Key Responsibilities
A. Loan Setup & Processing Establish and maintain complete loan files in
Encompass 360 (ICE Mortgage Technology)
with full accuracy and documentation integrity. Order and track required documents, including appraisals, title, payoffs, insurance, verifications, flood certifications, and mortgage insurance. Review and validate income, employment, assets, and liabilities per investor or portfolio requirements. Submit files through
Desktop Underwriter (DU)
or equivalent automated underwriting systems. Ensure all
HMDA data fields
are accurate and updated in the Loan Origination System to support annual reporting. B. Pipeline Management & Communication
Manage an active pipeline of approximately
30 mortgage loans
from submission through funding, ensuring target turn times and closing dates are achieved. Proactively communicate with
members, Mortgage Loan Officers (MLOs), title companies, and internal stakeholders
to resolve conditions and ensure timely closings. Maintain a service-oriented approach that reflects IDB Global FCU's member-focused mission. C. Closing & Funding
Prepare, review, and audit
Loan Estimates (LEs)
and
Closing Disclosures (CDs)
for
TRID
and investor compliance. Coordinate settlement dates and deliver accurate closing packages to title and escrow partners. Review title reports, payoffs, and homeowner's insurance for accuracy; clear vesting, lien, and judgment issues before funding. Monitor rate locks, ensure deadlines are met, and prepare funding requests for timely wire delivery. D. Post-Closing & Compliance
Perform thorough post-closing reviews to verify document completeness and compliance. Deliver and scan all executed documents for servicing or investor delivery. Track and reconcile trailing documents, recorded instruments, and final title policies. Maintain complete
HMDA accuracy
throughout the loan lifecycle and assist with the
annual reporting process. Adhere to all applicable laws and regulations, including
RESPA, TILA, TRID, Fair Lending, BSA/AML, and OFAC
compliance. Scan, upload, and deliver closing documents to the Servicing company MLS. QC uploaded documents in MLS for portfolio delivery accuracy Performance Expectations
Maintain = 2 business days from final approval to delivery of closing documents. Achieve = 98% TRID and documentation accuracy rate. Ensure 100% accuracy in HMDA data for annual submission. Maintain zero investor or servicing rejections due to documentation deficiencies. Deliver consistent, proactive communication and exceptional member service. Requirements
Qualifications
Language:
Bilingual English/Spanish preferred. Education:
Bachelor's degree preferred; high school diploma with equivalent experience accepted. Experience:
Minimum
6 -10 years
of hands-on experience in mortgage processing, closing, and post-closing (credit union or community bank experience preferred). Technical:
Expertise with
Encompass 360 ,
Microsoft Office Suite , and
Fannie Mae
DO
system; experience with
DocuSign
and e-closing platforms a plus. Skills:
Advanced knowledge of mortgage documentation, compliance requirements, and investor delivery standards; strong organizational and analytical skills; ability to work independently with minimal supervision.
IDB Global Federal Credit Union provides a comprehensive benefits package that includes health, dental, and vision plans, life insurance, short-and long-term disability plans, educational assistance, PTO, and a 401(k) retirement savings plan. This position pays between $33.62 and $42.03, depending on the candidate's qualifications and experience, and is also eligible for an annual incentive.
Salary Description
$33.62 and $42.03
The Mortgage Loan Processor - Closer plays a critical role in delivering a seamless, compliant, and member-focused mortgage experience. This senior-level position is responsible for managing residential first- and second-trust mortgage files from setup through post-closing, ensuring accuracy, efficiency, and strict adherence to investor and portfolio lending guidelines.
The ideal candidate will have extensive experience in processing, closing, and post-closing functions, with a strong command of compliance requirements, including
TRID, RESPA, TILA, HMDA,
and
Fair Lending
regulations. This role requires exceptional attention to detail, sound judgment, and the ability to manage a high-volume pipeline independently while providing superior service to members and internal partners.
Key Responsibilities
A. Loan Setup & Processing Establish and maintain complete loan files in
Encompass 360 (ICE Mortgage Technology)
with full accuracy and documentation integrity. Order and track required documents, including appraisals, title, payoffs, insurance, verifications, flood certifications, and mortgage insurance. Review and validate income, employment, assets, and liabilities per investor or portfolio requirements. Submit files through
Desktop Underwriter (DU)
or equivalent automated underwriting systems. Ensure all
HMDA data fields
are accurate and updated in the Loan Origination System to support annual reporting. B. Pipeline Management & Communication
Manage an active pipeline of approximately
30 mortgage loans
from submission through funding, ensuring target turn times and closing dates are achieved. Proactively communicate with
members, Mortgage Loan Officers (MLOs), title companies, and internal stakeholders
to resolve conditions and ensure timely closings. Maintain a service-oriented approach that reflects IDB Global FCU's member-focused mission. C. Closing & Funding
Prepare, review, and audit
Loan Estimates (LEs)
and
Closing Disclosures (CDs)
for
TRID
and investor compliance. Coordinate settlement dates and deliver accurate closing packages to title and escrow partners. Review title reports, payoffs, and homeowner's insurance for accuracy; clear vesting, lien, and judgment issues before funding. Monitor rate locks, ensure deadlines are met, and prepare funding requests for timely wire delivery. D. Post-Closing & Compliance
Perform thorough post-closing reviews to verify document completeness and compliance. Deliver and scan all executed documents for servicing or investor delivery. Track and reconcile trailing documents, recorded instruments, and final title policies. Maintain complete
HMDA accuracy
throughout the loan lifecycle and assist with the
annual reporting process. Adhere to all applicable laws and regulations, including
RESPA, TILA, TRID, Fair Lending, BSA/AML, and OFAC
compliance. Scan, upload, and deliver closing documents to the Servicing company MLS. QC uploaded documents in MLS for portfolio delivery accuracy Performance Expectations
Maintain = 2 business days from final approval to delivery of closing documents. Achieve = 98% TRID and documentation accuracy rate. Ensure 100% accuracy in HMDA data for annual submission. Maintain zero investor or servicing rejections due to documentation deficiencies. Deliver consistent, proactive communication and exceptional member service. Requirements
Qualifications
Language:
Bilingual English/Spanish preferred. Education:
Bachelor's degree preferred; high school diploma with equivalent experience accepted. Experience:
Minimum
6 -10 years
of hands-on experience in mortgage processing, closing, and post-closing (credit union or community bank experience preferred). Technical:
Expertise with
Encompass 360 ,
Microsoft Office Suite , and
Fannie Mae
DO
system; experience with
DocuSign
and e-closing platforms a plus. Skills:
Advanced knowledge of mortgage documentation, compliance requirements, and investor delivery standards; strong organizational and analytical skills; ability to work independently with minimal supervision.
IDB Global Federal Credit Union provides a comprehensive benefits package that includes health, dental, and vision plans, life insurance, short-and long-term disability plans, educational assistance, PTO, and a 401(k) retirement savings plan. This position pays between $33.62 and $42.03, depending on the candidate's qualifications and experience, and is also eligible for an annual incentive.
Salary Description
$33.62 and $42.03