Eleventh Judicial Circuit of Florida
JA Computer Technician 2 - Court Information Technology Services (CITeS) Divisio
Eleventh Judicial Circuit of Florida, Miami, Florida, us, 33222
Salary is non-negotiable. The successful candidate will be hired at the minimum salary.
This advanced technical role involves supporting computer users within the Administrative Office of the Courts. Responsibilities include providing assistance over the phone and at various Eleventh Judicial Circuit courthouse locations. Duties include hardware and software installation, as well as identification and resolution of user-reported issues. Work is performed under close supervision and reviewed by a Technician Supervisor.
This position requires travel to various court locations and other county locations. A valid driver's license and proof of insurance is required.
Troubleshoots, analyzes and resolves computer hardware, software and communication problems; uses diagnostic software and technical troubleshooting processes; corrects and reports any anomalies.
Troubleshoots, analyzes and resolves hardware and software problems/issues; uses diagnostic software and technical troubleshooting processes; and works with network staff to resolve problems as required.
Manages personal computers and laptops; installs, configures and provides support for desktops, laptops, printers and peripherals; and provides user basic training as required. Configures (Virtual Private Network) VPN and Virtual Desktop Infrastructure (VDI).
Provides software and hardware upgrades to ensure efficient system operations for users.
Researches and installs new software on workstations as needed; adds/configures new users and troubleshoots mailbox problems.
Supports miscellaneous equipment, such as audio-visual, court cell phones, laptops, troubleshoots and corrects problems.
Assists in training users in the use of computer equipment.
Maintains a log of equipment in use; updates as necessary; and verifies equipment slated for disposal.
Installs, relocates, and performs operational checks on computer equipment.
Maintains awareness of advances in computer technology.
Maintains hardware inventory system and prepares reports.
Performs related work as required.
Associate’s degree.
Three (3) years of experience in the installation, maintenance or repair of personal computers and related equipment are required.
A combination of education and experience may be substituted for the above qualifications on a year-for-year basis.
Knowledge, Skills and Abilities (KSAs):
Ability to clearly communicate technical solutions in a user-friendly, professional manner; and provide one-on-one end-user training as needed.
Ability to assist Network Technicians and other senior technical staff and troubleshoot network printer problems.}{ "FinalAction": "RefinementRequired", "FormattedDescription": "…
#J-18808-Ljbffr
This position requires travel to various court locations and other county locations. A valid driver's license and proof of insurance is required.
Troubleshoots, analyzes and resolves computer hardware, software and communication problems; uses diagnostic software and technical troubleshooting processes; corrects and reports any anomalies.
Troubleshoots, analyzes and resolves hardware and software problems/issues; uses diagnostic software and technical troubleshooting processes; and works with network staff to resolve problems as required.
Manages personal computers and laptops; installs, configures and provides support for desktops, laptops, printers and peripherals; and provides user basic training as required. Configures (Virtual Private Network) VPN and Virtual Desktop Infrastructure (VDI).
Provides software and hardware upgrades to ensure efficient system operations for users.
Researches and installs new software on workstations as needed; adds/configures new users and troubleshoots mailbox problems.
Supports miscellaneous equipment, such as audio-visual, court cell phones, laptops, troubleshoots and corrects problems.
Assists in training users in the use of computer equipment.
Maintains a log of equipment in use; updates as necessary; and verifies equipment slated for disposal.
Installs, relocates, and performs operational checks on computer equipment.
Maintains awareness of advances in computer technology.
Maintains hardware inventory system and prepares reports.
Performs related work as required.
Associate’s degree.
Three (3) years of experience in the installation, maintenance or repair of personal computers and related equipment are required.
A combination of education and experience may be substituted for the above qualifications on a year-for-year basis.
Knowledge, Skills and Abilities (KSAs):
Ability to clearly communicate technical solutions in a user-friendly, professional manner; and provide one-on-one end-user training as needed.
Ability to assist Network Technicians and other senior technical staff and troubleshoot network printer problems.}{ "FinalAction": "RefinementRequired", "FormattedDescription": "…
#J-18808-Ljbffr