Navan Inc
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Department: Account Management/Customer Success
As a Manager, Account Management - Commercial, you will recruit, lead, develop, coach, scale, and motivate a team of high performing, Commercial Account Managers.
The mission of Account Managers at Navan is to drive revenue by ensuring clients are happy, referenceable, and maximizing the value they take from the Navan platform. They do this by building deep relationships with clients, functioning as trusted advisors, and partnering with clients to ensure they engage with our platform in an optimized way, and manage their entire T&E program through Navan. Our AMs also own onboarding, renewals, and cross-selling adjacent products from across our portfolio.
As the leader of this team, your role is to build, lead, coach and inspire an elite, high performing team that exceeds its goals, delights its clients, adds to our culture, partners well with others, and is passionate about its mission and excited to come to work every day.
What You’ll Do:
Identify, attract and retain top talent as you build a team of exceptional Commercial Account Managers
Develop, coach and inspire your team such that they’re aligned with our mission, goals and processes as a company, growing professionally in their careers, high-performing in their roles, and excited to come to work every day.
Meet or exceed revenue goals.
Manage a team that is responsible for all post-sales activity for Commercial customers through strong relationship‑building, product knowledge, planning, and sales execution.
Oversee day-to-day activity of your team members and monitor performance goals while providing ongoing feedback, coaching, and guidance.
Partner with sales leaders to ensure a successful transition of the customer to the Account Management team.
Connect Account Managers to key resources and clear roadblocks, enabling them to achieve and/or exceed their revenue goals.
Get in the weeds! Become a true expert in our product, our industry, how we create value for our customers, and how we drive usage and cross sell. Deeply understand Navan’s product offerings and competitive positioning. Drive value directly in the market through frequent client interaction.
Ensure we are broadening our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations.
Develop and report revenue forecasts based on visibility into direct and partner pipeline on a monthly and quarterly basis
Travel to customer sites as appropriate.
What We’re Looking For:
3+ years of experience in Account Management, Sales, or related customer‑facing position within a rapidly growing SaaS company
2+ years experience and demonstrable as a sales leader/manager
Demonstrable track record of high performance and success.
Strong communication and presentation skills
Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast‑paced, rapidly changing environment
Data driven mindset with attention to detail
High energy, go‑getter with fresh ideas who takes the initiative to get things done
Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to build a high performing team, delight clients, drive revenue, build a generational company, and accelerate their careers.
Bachelor’s degree preferred or similar work experience
Pay Range
$160,000 — $200,000 USD
Navan is the leading all‑in‑one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com .
Navan provides a comprehensive benefits package tailored to support your well‑being and financial security. Our offerings include generous medical plans, dental, and vision benefits with premiums covered by Navan, as well as various insurance options designed to cover each family’s needs. We also prioritize your holistic wellness with perks like paid parental and bereavement leave, subsidized commuter benefits, mental health support, connectivity stipends and even pet insurance.
Workplace Policy Navan believes in the value of in‑person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face‑to‑face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. Perks such as lunches and happy hours create a strong team environment to help you do your best work. We prioritize in‑person connections and operate on a four‑day‑in‑office work model. Please expect this policy for all roles that are tied to an office.
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
#J-18808-Ljbffr
Department: Account Management/Customer Success
As a Manager, Account Management - Commercial, you will recruit, lead, develop, coach, scale, and motivate a team of high performing, Commercial Account Managers.
The mission of Account Managers at Navan is to drive revenue by ensuring clients are happy, referenceable, and maximizing the value they take from the Navan platform. They do this by building deep relationships with clients, functioning as trusted advisors, and partnering with clients to ensure they engage with our platform in an optimized way, and manage their entire T&E program through Navan. Our AMs also own onboarding, renewals, and cross-selling adjacent products from across our portfolio.
As the leader of this team, your role is to build, lead, coach and inspire an elite, high performing team that exceeds its goals, delights its clients, adds to our culture, partners well with others, and is passionate about its mission and excited to come to work every day.
What You’ll Do:
Identify, attract and retain top talent as you build a team of exceptional Commercial Account Managers
Develop, coach and inspire your team such that they’re aligned with our mission, goals and processes as a company, growing professionally in their careers, high-performing in their roles, and excited to come to work every day.
Meet or exceed revenue goals.
Manage a team that is responsible for all post-sales activity for Commercial customers through strong relationship‑building, product knowledge, planning, and sales execution.
Oversee day-to-day activity of your team members and monitor performance goals while providing ongoing feedback, coaching, and guidance.
Partner with sales leaders to ensure a successful transition of the customer to the Account Management team.
Connect Account Managers to key resources and clear roadblocks, enabling them to achieve and/or exceed their revenue goals.
Get in the weeds! Become a true expert in our product, our industry, how we create value for our customers, and how we drive usage and cross sell. Deeply understand Navan’s product offerings and competitive positioning. Drive value directly in the market through frequent client interaction.
Ensure we are broadening our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations.
Develop and report revenue forecasts based on visibility into direct and partner pipeline on a monthly and quarterly basis
Travel to customer sites as appropriate.
What We’re Looking For:
3+ years of experience in Account Management, Sales, or related customer‑facing position within a rapidly growing SaaS company
2+ years experience and demonstrable as a sales leader/manager
Demonstrable track record of high performance and success.
Strong communication and presentation skills
Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast‑paced, rapidly changing environment
Data driven mindset with attention to detail
High energy, go‑getter with fresh ideas who takes the initiative to get things done
Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to build a high performing team, delight clients, drive revenue, build a generational company, and accelerate their careers.
Bachelor’s degree preferred or similar work experience
Pay Range
$160,000 — $200,000 USD
Navan is the leading all‑in‑one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com .
Navan provides a comprehensive benefits package tailored to support your well‑being and financial security. Our offerings include generous medical plans, dental, and vision benefits with premiums covered by Navan, as well as various insurance options designed to cover each family’s needs. We also prioritize your holistic wellness with perks like paid parental and bereavement leave, subsidized commuter benefits, mental health support, connectivity stipends and even pet insurance.
Workplace Policy Navan believes in the value of in‑person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face‑to‑face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. Perks such as lunches and happy hours create a strong team environment to help you do your best work. We prioritize in‑person connections and operate on a four‑day‑in‑office work model. Please expect this policy for all roles that are tied to an office.
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
#J-18808-Ljbffr