Nesco Resource
Overview
The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position interacts with external and internal customers to maximize sales, have a positive impact of cash flow, minimize bad debts and help reduce days sales outstanding for the company.
Responsibilities End to end management of assigned accounts receivable portfolio from account set up to cash collections and dispute management with customers to create a positive outcome.
Majority of time spent on collection activities: calling customers, sending statements, reminder notices and invoices, and taking customer payments.
Process credit applications and approve/recommend credit limits.
Review sales orders on credit hold for approval from hold.
Account reconciliation of A/R.
Dispute management.
Process credit card transactions and monitor monthly auto‑pay activity.
Contact customers via telephone and balanced use of e‑mail.
Log all customer contacts and collection activities into collection software system.
Advocate for the customer by liaising between applicable Trimble business units, the Order‑to‑Cash team, and the customer.
Ensure a smooth process flow while maintaining a high level of customer service.
Manage risk by creatively driving win‑win situations between Trimble and customers.
Consistently improve productivity and efficiency through process improvement initiatives, time management and change management.
All other duties as assigned.
Qualifications & Experience 4‑year degree preferred.
3 years of related experience in credit & collections, customer service showing increasing responsibilities.
Portfolio management experience in a publicly traded company with significant end user sales activities.
Strong analytical, math, and account reconciliation skills.
Experience with Oracle, NetSuite, Salesforce, and GetPaid preferred.
Expert level ability in Microsoft Office and Google Sheets, Docs, Slides.
Benefits
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Equal Employment Opportunity Statement
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position interacts with external and internal customers to maximize sales, have a positive impact of cash flow, minimize bad debts and help reduce days sales outstanding for the company.
Responsibilities End to end management of assigned accounts receivable portfolio from account set up to cash collections and dispute management with customers to create a positive outcome.
Majority of time spent on collection activities: calling customers, sending statements, reminder notices and invoices, and taking customer payments.
Process credit applications and approve/recommend credit limits.
Review sales orders on credit hold for approval from hold.
Account reconciliation of A/R.
Dispute management.
Process credit card transactions and monitor monthly auto‑pay activity.
Contact customers via telephone and balanced use of e‑mail.
Log all customer contacts and collection activities into collection software system.
Advocate for the customer by liaising between applicable Trimble business units, the Order‑to‑Cash team, and the customer.
Ensure a smooth process flow while maintaining a high level of customer service.
Manage risk by creatively driving win‑win situations between Trimble and customers.
Consistently improve productivity and efficiency through process improvement initiatives, time management and change management.
All other duties as assigned.
Qualifications & Experience 4‑year degree preferred.
3 years of related experience in credit & collections, customer service showing increasing responsibilities.
Portfolio management experience in a publicly traded company with significant end user sales activities.
Strong analytical, math, and account reconciliation skills.
Experience with Oracle, NetSuite, Salesforce, and GetPaid preferred.
Expert level ability in Microsoft Office and Google Sheets, Docs, Slides.
Benefits
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Equal Employment Opportunity Statement
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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