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TalentBurst

Credit and Collections Professional

TalentBurst, Westminster, Colorado, United States, 80031

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Job - Credit and Collections Analyst

Location – Westminster, CO

Hybrid/Onsite -3 days in office. For the first 2 weeks the resource have to work from office all 5 days in a week to complete their training.

Duration – 6+ Months contract

Top skills: Experience in B2B collections, quick learner, and to ask questions.

Responsibilities

The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position will interact with external and internal customers to maximize sales, have a positive impact of cash flow, minimize bad debts and help reduce days sales outstanding for the company.

End to end management of assigned accounts receivable portfolio from account set up to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for Trimble.

Majority of time will be spent on collection activities: calling customers, sending statements, sending reminder notices and invoices, and taking customer payments

Process credit applications and approve/recommend credit limits

Review sales orders on credit hold for approval from hold

A/R account reconciliation

Dispute management

Process credit card transactions and monitor monthly auto-pay activity

Contact with customers via telephone as well as a balanced use of e-mail

Log all customer contacts and collection activities into collection software system

Be an advocate for the customer by liaising between applicable Trimble business units (BU's), the Order-to-Cash team, and the customer

Ensure a smooth process flow while maintaining a high level of customer service

Manage risk by creatively driving win/win situations between Trimble and customers

Consistently improve productivity and efficiency through process improvement initiatives, time management and change management

All other duties as assigned

Qualifications

Education: 4-year degree preferred

Experience: 3+ years of related experience in credit & collections, customer service showing increasing responsibilities

Portfolio management experience in a publicly traded company with significant end user sales activities

Strong analytical, math, and account reconciliation skills

Experience with Oracle, NetSuite, Salesforce, and GetPaid preferred

Expert level ability in Microsoft office and Google Sheets, Docs, Slides

All other duties as assigned

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