NC State University
Sr. Employee Relations Consultant
NC State University, Raleigh, North Carolina, United States, 27601
Please see Special Instructions for more details.
Please include a resume, cover letter and contact information for at least three professional references. Posting Information
Posting Number: PG194248EP Working Title: Sr. Employee Relations Consultant Anticipated Hiring Range: $75,000 - $86,000 Work Schedule: Monday-Friday, 8:00am – 5:00pm (flex work available, on‑site at NC State) Job Location: NC State University, Office of University Human Resources About the Department
The Department of Employee Relations, a unit within the Division of University Human Resources, provides leadership, programs, and confidential consultation to administrators, managers, faculty, and staff in support of a positive and productive workplace. Employee Relations is committed to delivering high‑quality, responsive solutions to address issues related to employment, organizational effectiveness, and the overall university work environment. Employee Relations works closely with campus stakeholders for faculty and staff relations matters and partners with the Office of General Counsel, Faculty and Staff Ombuds Office, Office for Equal Opportunity, Risk Management, Environmental Health and Public Safety, and the governance groups such as the Faculty Senate and Staff Senate. Key Programs and Services include: Administration of the Employee Assistance Program Oversight of the Dispute Resolution and Staff Grievance Procedures Guidance on human resources policy development Administration of the performance management program for SHRA and EHRA employees Coordination of Unemployment Insurance reporting and appeals process Management of Mediation and Exit Interview programs Support for university and UNC System Office Employee Engagement initiatives University Human Resources Responsibilities
Provide high‑level consultation on workplace concerns, performance, conduct, and organizational issues. Advise managers on performance concerns and recommend defensible corrective and disciplinary actions. Mitigate institutional risk of non‑compliance with federal, state, UNC System, and university policies. Lead or support programmatic responsibilities such as:
Performance management Employee engagement initiatives Grievance, appeal, and mediation programs Corrective action processes Training and education on employee relations issues
Manage complex personnel issues by identifying root causes, analyzing problem areas, and recommending strategies for resolution. Investigate workplace incidents and concerns, collaborating with partners and advising client groups. Provide expertise in grievance and disciplinary matters, including:
Counseling employees and management on procedures Assisting employees with grievance filings Facilitating mediation or appeals processes Training managers and employees through workshops or one‑on‑one consultation
Serve as a subject matter expert on employee relations policy, timelines, and compliance requirements. Facilities Division Responsibilities
Partner with the Director of Facilities HR to develop, implement, and maintain initiatives that promote a positive organizational culture across Facilities’ varied departments. Lead or co‑lead climate checks and other large‑scale inquiries to address culture or performance issues. Provide direct, on‑site support to Facilities leadership, managers, and employees on complex employee relations cases. Triage high‑level issues in collaboration with Directors of Facilities HR and Employee Relations. Support engagement work within the division, including designing and managing programs to strengthen organizational culture. Manage the Facilities Division exit interview process, prepare summary reports, and recommend strategies for improvement. Assist with organizational studies, including position and structural reviews, in collaboration with division leadership. Proactively assess the work environment, identify organizational challenges, and recommend solutions to drive cultural change and continuous improvement. Represent Facilities HR on committees, project teams, or in the absence of its Director. Other Responsibilities
The position requires independent judgment, discretion, and the ability to manage highly sensitive and complex personnel matters. The Consultant plays a critical role in shaping a positive workplace culture, ensuring compliance, and supporting both UHR and the Facilities Division in advancing their organizational goals. Qualifications
Minimum Education and Experience
Graduation from a four‑year college or university and at least 4 years of progressively responsible experience applying HR best practices; degrees must be from accredited institutions. Other Required Qualifications
Demonstrated ability to interpret, apply, and communicate federal, state, and institutional regulations, policies, and procedures. Experience managing complex and sensitive employee relations issues and conducting workplace investigations. Strong understanding of legal implications of employee relations actions. Proven results in employee relations. Exceptionally strong leadership and engagement skills with a collaborative style. Ability to provide effective advice and coaching to employees and managers. Strong interpersonal, critical thinking, analytical, and organizational skills. Diplomacy and ability to maintain confidentiality. Proficient written, verbal, and non‑verbal communication skills. Excellent judgment in resolving complex workplace situations and advising senior leadership. Strong conflict resolution, mediation, and facilitation skills. Ability to work independently and as part of a team. Experience developing and leading projects, programs, or teams. Experience developing and conducting training and educational programs. Proficient with Google G Suite, Microsoft Office Suite, or related software. Preferred Qualifications
5+ years focused on employee relations with experience conducting investigations of workplace concerns; prior HR generalist experience preferred. Experience in higher education or state/local government (preferred). Knowledge of ER case management tools and use of metrics. Required License(s) or Certification(s)
None. Valid NC Driver's License Required
Yes. Commercial Driver's License Required
No. EEO Statement
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring accommodations may contact 919‑513‑0574. Contact: Human Resources at (919) 515‑2135 or workatncstate@ncsu.edu.
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Please include a resume, cover letter and contact information for at least three professional references. Posting Information
Posting Number: PG194248EP Working Title: Sr. Employee Relations Consultant Anticipated Hiring Range: $75,000 - $86,000 Work Schedule: Monday-Friday, 8:00am – 5:00pm (flex work available, on‑site at NC State) Job Location: NC State University, Office of University Human Resources About the Department
The Department of Employee Relations, a unit within the Division of University Human Resources, provides leadership, programs, and confidential consultation to administrators, managers, faculty, and staff in support of a positive and productive workplace. Employee Relations is committed to delivering high‑quality, responsive solutions to address issues related to employment, organizational effectiveness, and the overall university work environment. Employee Relations works closely with campus stakeholders for faculty and staff relations matters and partners with the Office of General Counsel, Faculty and Staff Ombuds Office, Office for Equal Opportunity, Risk Management, Environmental Health and Public Safety, and the governance groups such as the Faculty Senate and Staff Senate. Key Programs and Services include: Administration of the Employee Assistance Program Oversight of the Dispute Resolution and Staff Grievance Procedures Guidance on human resources policy development Administration of the performance management program for SHRA and EHRA employees Coordination of Unemployment Insurance reporting and appeals process Management of Mediation and Exit Interview programs Support for university and UNC System Office Employee Engagement initiatives University Human Resources Responsibilities
Provide high‑level consultation on workplace concerns, performance, conduct, and organizational issues. Advise managers on performance concerns and recommend defensible corrective and disciplinary actions. Mitigate institutional risk of non‑compliance with federal, state, UNC System, and university policies. Lead or support programmatic responsibilities such as:
Performance management Employee engagement initiatives Grievance, appeal, and mediation programs Corrective action processes Training and education on employee relations issues
Manage complex personnel issues by identifying root causes, analyzing problem areas, and recommending strategies for resolution. Investigate workplace incidents and concerns, collaborating with partners and advising client groups. Provide expertise in grievance and disciplinary matters, including:
Counseling employees and management on procedures Assisting employees with grievance filings Facilitating mediation or appeals processes Training managers and employees through workshops or one‑on‑one consultation
Serve as a subject matter expert on employee relations policy, timelines, and compliance requirements. Facilities Division Responsibilities
Partner with the Director of Facilities HR to develop, implement, and maintain initiatives that promote a positive organizational culture across Facilities’ varied departments. Lead or co‑lead climate checks and other large‑scale inquiries to address culture or performance issues. Provide direct, on‑site support to Facilities leadership, managers, and employees on complex employee relations cases. Triage high‑level issues in collaboration with Directors of Facilities HR and Employee Relations. Support engagement work within the division, including designing and managing programs to strengthen organizational culture. Manage the Facilities Division exit interview process, prepare summary reports, and recommend strategies for improvement. Assist with organizational studies, including position and structural reviews, in collaboration with division leadership. Proactively assess the work environment, identify organizational challenges, and recommend solutions to drive cultural change and continuous improvement. Represent Facilities HR on committees, project teams, or in the absence of its Director. Other Responsibilities
The position requires independent judgment, discretion, and the ability to manage highly sensitive and complex personnel matters. The Consultant plays a critical role in shaping a positive workplace culture, ensuring compliance, and supporting both UHR and the Facilities Division in advancing their organizational goals. Qualifications
Minimum Education and Experience
Graduation from a four‑year college or university and at least 4 years of progressively responsible experience applying HR best practices; degrees must be from accredited institutions. Other Required Qualifications
Demonstrated ability to interpret, apply, and communicate federal, state, and institutional regulations, policies, and procedures. Experience managing complex and sensitive employee relations issues and conducting workplace investigations. Strong understanding of legal implications of employee relations actions. Proven results in employee relations. Exceptionally strong leadership and engagement skills with a collaborative style. Ability to provide effective advice and coaching to employees and managers. Strong interpersonal, critical thinking, analytical, and organizational skills. Diplomacy and ability to maintain confidentiality. Proficient written, verbal, and non‑verbal communication skills. Excellent judgment in resolving complex workplace situations and advising senior leadership. Strong conflict resolution, mediation, and facilitation skills. Ability to work independently and as part of a team. Experience developing and leading projects, programs, or teams. Experience developing and conducting training and educational programs. Proficient with Google G Suite, Microsoft Office Suite, or related software. Preferred Qualifications
5+ years focused on employee relations with experience conducting investigations of workplace concerns; prior HR generalist experience preferred. Experience in higher education or state/local government (preferred). Knowledge of ER case management tools and use of metrics. Required License(s) or Certification(s)
None. Valid NC Driver's License Required
Yes. Commercial Driver's License Required
No. EEO Statement
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring accommodations may contact 919‑513‑0574. Contact: Human Resources at (919) 515‑2135 or workatncstate@ncsu.edu.
#J-18808-Ljbffr