Restaurant Supervisor Job at 21c Museum Hotel Louisville in Louisville

Restaurant Supervisor – 21c Museum Hotel Louisville

Reports To: Food & Beverage Director, Restaurant Manager

Supervises: Front of House (FOH) Staff (bussers, runners, servers, etc.)

General Purpose: The Restaurant Supervisor oversees operations in the dining room, acting as second‑in‑command to the Restaurant Manager. As a visible and approachable presence, the Supervisor coordinates the activities of the servers, runners, and bussers and proactively identifies and addresses issues and opportunities in the restaurant operation.

Responsibilities

• Oversee operations of the restaurant including in‑room dining service and dining room.
• Maintain menus (content/cleanliness).
• Ensure the department is staffed sufficiently for each meal period.
• Provide the highest and most efficient level of service expected by the guest.
• Makes every effort to keep morale of the shift's restaurant crew high.
• Maintain a positive, friendly attitude with staff & guests.
• Ensure all employees are following service standards.
• Ensure and maintain a clean and orderly restaurant & bar.
• Create a total awareness of in‑house VIPs, both in‑room (room service) and dining room.
• Develop a following of regulars.
• Assist/execute any and all tasks as assigned by Restaurant Managers and/or Food & Beverage Director.

Qualifications

• Competent with Windows‑based computers and Microsoft Office and familiar with industry standard software.
• Demonstrated supervision/management experience.
• Demonstrated enthusiasm for food & beverage operations.
• Must pass a background check.

Education/Formal Training

• Some college experience.

Experience

• Two to four years in a high volume, high quality restaurant operation.
• Minimum one year management/supervisory experience.
• Previous job in a restaurant line position.

Equal Opportunity Employer

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO poster is available here: http://www1.eeoc.gov/employers/poster.cfm. All your information will be kept confidential according to EEO guidelines.