Restaurant Supervisor Job at 21c Museum Hotels in Louisville

Company Overview

21c Museum Hotels bridges contemporary art and hospitality across a multi-venue contemporary art museum, boutique hotel and chef-driven restaurant. Come join our Flock!

Reporting To

Food & Beverage Director, Restaurant Manager

Supervises

Front of House (FOH) Staff (bussers, runners, servers, etc.)

General Purpose

The Restaurant Supervisor oversees dining room operations, serves as the second-in-command to the Restaurant Manager, coordinates servers, runners, bussers, and proactively resolves operational issues.

Specific Responsibilities

• Oversee restaurant operations, including in-room dining service and dining room.
• Maintain menus (content/cleanliness).
• Ensure the department is staffed adequately for each meal period.
• Provide the highest and most efficient level of service expected by guests.
• Keep morale of the shift's crew high.
• Maintain a positive, friendly attitude with staff & guests.
• Ensure all employees follow service standards.
• Maintain a clean and orderly restaurant & bar.
• Enhance awareness of in-house VIPs, both in-room (room service) and dining room.
• Develop a following of regulars.
• Assist/execute any and all tasks as assigned by Restaurant Managers and/or Food & Beverage Director.

Qualifications

• Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
• Demonstrated supervision/management experience.
• Demonstrated enthusiasm for food & beverage operations.
• Must pass a background check.

Education / Formal Training

• Some college experience.

Experience

• Two to four years in a high volume, high quality restaurant operation.
• Minimum one year management/supervisory experience.
• Previous job in a restaurant line position.

Equal Opportunity Employer

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm. All your information will be kept confidential according to EEO guidelines.