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AdvanTech

AdvanTech is hiring: IT Support Engineer in Byron

AdvanTech, Byron, GA, United States, 31008

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AdvanTech is a fast-growing Managed Service Provider looking for someone who can hit the ground running and grow with us.

We’re searching for an experienced and capable IT Specialist who enjoys solving problems, supporting clients, and being part of a team that takes pride in doing things the right way.

This isn’t your typical help desk role. We need someone who can take on real technical challenges, communicate clearly, and own their tasks with minimal supervision.

What You’ll Do

  • Provide remote and onsite support for workstations, servers, networking gear, and VoIP systems
  • Assist with server deployments, including domain controllers and application servers
  • Support Windows AD environments, Office 365, Hyper‑V virtualization, and terminal servers
  • Troubleshoot and resolve issues involving workstations, printers, email, VPNs, firewalls, and more
  • Maintain internal documentation and follow team processes
  • Deliver excellent customer service with clear, confident communication

What We’re Looking For

  • Someone who enjoys troubleshooting and solving real‑world IT problems
  • Strong communication skills, especially when speaking with non‑technical users
  • Familiarity with Active Directory, Windows Server, basic networking (DHCP, IP schema), and Hyper‑V
  • Experience with Ubiquiti gear or similar networking equipment is a plus
  • Ability to manage tasks independently and take initiative
  • Based in the Warner Robins/Macon area with reliable transportation

A Bit About Us

At AdvanTech, we focus on building a team that works well together. We care about our clients and each other. Everyone starts with hands‑on support work, but we encourage growth into more advanced roles based on your interests and strengths. Whether that’s leading VoIP projects, handling server migrations, or specializing in cybersecurity, we’ll support your development.

We don’t micromanage. Instead, we provide tools, guidance, and a team environment that allows you to thrive. Our clients stay with us because of how we treat them — not because they’re locked into a contract. That means strong documentation, clear communication, and a friendly, can‑do attitude are essential.

Benefits

  • Health, Dental, Vision, and Life Insurance
  • 401(k)
  • Paid Time Off
  • Flexible work schedule
  • Parental leave
  • Professional development support

If you’re the kind of person who wants to grow their IT skill set, contribute to a supportive team, and take ownership of your work, we’d love to hear from you.

Job Type: Full‑time

Pay: $45,000.00 – $60,000.00 per year

Work Location: In person

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