Amazon Web Services (AWS)
Data Center Operations Cluster Manager , Data Center Communities
Amazon Web Services (AWS), Atlanta, Georgia, United States, 30383
Data Center Operations Cluster Manager
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Key Responsibilities
Lead and supervise a team of Data Center Managers (3‑9 front‑line managers depending on location) and 75‑150 hourly associates within Regional Data Centers.
Attain organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
Accountability for meeting and exceeding operational goals.
Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
Obsess over team learning and development, both from a technical/functional and soft skills perspective including mentoring and training.
Develop, improve, and share operational best practices across the globe.
Hire, manage, and develop the operations management team including data center managers and data center operations technicians.
Plan and execute the Infrastructure Operations component of new AWS data center build‑outs, new colocation build‑outs, AWS data center expansions, and colocation expansions.
Experience in successful in‑sourcing and/or outsourcing specific task balancing internal skillsets with frugality.
Continuous improvement of operational processes, procedures, methods, and tools.
Basic Qualifications
4+ years of technical team management experience
Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
Experience in defining and implementing process improvement initiatives using data and metrics
Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
4+ years of data center or mission critical facilities and on‑call support for data center facilities, mission critical plants, or production facilities experience
Preferred Qualifications
Bachelor's degree in science, technology, engineering, or mathematics (STEM), or experience in a relevant industry working within technology teams
Knowledge of Lean Six Sigma concepts and best practices
Knowledge and/or experience of Safety, Physical and IT Security, Logistics, Power, Cooling, & Facilities Engineering
Equal Opportunity Employer Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Accommodations If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Key Responsibilities
Lead and supervise a team of Data Center Managers (3‑9 front‑line managers depending on location) and 75‑150 hourly associates within Regional Data Centers.
Attain organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
Accountability for meeting and exceeding operational goals.
Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
Obsess over team learning and development, both from a technical/functional and soft skills perspective including mentoring and training.
Develop, improve, and share operational best practices across the globe.
Hire, manage, and develop the operations management team including data center managers and data center operations technicians.
Plan and execute the Infrastructure Operations component of new AWS data center build‑outs, new colocation build‑outs, AWS data center expansions, and colocation expansions.
Experience in successful in‑sourcing and/or outsourcing specific task balancing internal skillsets with frugality.
Continuous improvement of operational processes, procedures, methods, and tools.
Basic Qualifications
4+ years of technical team management experience
Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
Experience in defining and implementing process improvement initiatives using data and metrics
Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
4+ years of data center or mission critical facilities and on‑call support for data center facilities, mission critical plants, or production facilities experience
Preferred Qualifications
Bachelor's degree in science, technology, engineering, or mathematics (STEM), or experience in a relevant industry working within technology teams
Knowledge of Lean Six Sigma concepts and best practices
Knowledge and/or experience of Safety, Physical and IT Security, Logistics, Power, Cooling, & Facilities Engineering
Equal Opportunity Employer Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Accommodations If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#J-18808-Ljbffr