Smart Circle International
Senior Salesforce Administrator
Smart Circle International, Newport Beach, California, us, 92659
Job Details
Location: Hybrid, 3 days on-site at our Newport Beach, CA office
Compensation: $130,000-$160,000/year, commensurate with experience + bonus potential
Travel: Up to 15%
Reports To: Chief Information Officer (CIO)
Position Overview And Impact At Smart Circle International, we’re transforming how business functions operate through Salesforce. As a Senior Salesforce Administrator, you’ll lead the design, development, and optimization of our Salesforce platform. This role is instrumental in driving operational excellence by delivering scalable, user‑centric solutions that enhance business processes, data visibility, and cross‑platform connectivity. You’ll collaborate with stakeholders to translate business needs into technical solutions, manage platform performance, and integrate Salesforce with tools like Snowflake to enable advanced analytics and data‑driven decision making.
Primary Functions
Partner with cross‑functional teams to gather requirements and translate them into scalable Salesforce solutions
Design and develop custom applications, automation flows, and integrations using Salesforce tools (Flow, Community Sites, Omni‑channel, Einstein)
Administer and maintain platform performance, user roles, permissions, and data integrity
Build and manage reports and dashboards to deliver actionable insights
Perform data management tasks including imports, cleansing, and migrations
Provide end‑user training and support to maximize platform adoption
Troubleshoot and resolve platform issues and integration challenges
Ensure compliance with data security and privacy standards
Stay current with Salesforce releases and recommend enhancements
Core Competencies
Solution Design & Technical Expertise: Deep understanding of Salesforce architecture, limitations, and capabilities
Business Analysis & Requirements Gathering: Translate business needs into scalable technical solutions
Process Automation & Change Management: Streamline workflows and guide users through platform changes
Communication & Training: Effectively support and educate users across technical skill levels
Security & Data Management: Maintain robust security protocols and clean, reliable data
Project Management & Adaptability: Deliver projects on time while adjusting to evolving business needs
Qualifications And Expertise
Bachelor’s degree in Computer Science, MIS, Business, or equivalent experience
5+ years of experience in Salesforce administration, development, reporting, and security
Certified Salesforce Administrator and Platform App Builder
Experience integrating Salesforce with Snowflake
Experience building custom applications using non‑standard objects
Proficient in MS Office and flowcharting tools
Skilled in Flow, Community Sites, Omni‑channel, and Einstein
Experience with data cleanup, importing, and third‑party integrations
Preferred Qualifications
Advanced Salesforce certifications (e.g., Advanced Administrator)
Familiarity with Apex, VisualForce, REST/SOAP APIs
Experience with Einstein AI, Agentforce, and AppExchange solutions
Knowledge of Salesforce products like Service Cloud, Sales Cloud, Field Service Lightning
Tableau reporting and Salesforce Maps experience
Total Rewards Full‑time positions qualify for a benefits package that includes vacation, sick leave, paid holidays, medical (with an HSA plan option), dental, vision, and company‑paid basic life insurance. Opportunities to enroll in voluntary life plans, employee assistance program, 401K with employer match, employee referral program, home office stipend, and team‑building, growth, and development are included. Team members have on‑demand access to an LMS with a variety of courses to further their professional and personal development.
Equal Opportunity Employer We believe in equal opportunity. Each team member is recruited, employed, evaluated, and considered for promotion without regard to race, color, national origin, age, sex, disability status, or any other protected characteristic under state or federal law. We will not tolerate discrimination or harassment based on any protected characteristic and expect all team members to treat others with dignity and respect.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Advertising Services
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Location: Hybrid, 3 days on-site at our Newport Beach, CA office
Compensation: $130,000-$160,000/year, commensurate with experience + bonus potential
Travel: Up to 15%
Reports To: Chief Information Officer (CIO)
Position Overview And Impact At Smart Circle International, we’re transforming how business functions operate through Salesforce. As a Senior Salesforce Administrator, you’ll lead the design, development, and optimization of our Salesforce platform. This role is instrumental in driving operational excellence by delivering scalable, user‑centric solutions that enhance business processes, data visibility, and cross‑platform connectivity. You’ll collaborate with stakeholders to translate business needs into technical solutions, manage platform performance, and integrate Salesforce with tools like Snowflake to enable advanced analytics and data‑driven decision making.
Primary Functions
Partner with cross‑functional teams to gather requirements and translate them into scalable Salesforce solutions
Design and develop custom applications, automation flows, and integrations using Salesforce tools (Flow, Community Sites, Omni‑channel, Einstein)
Administer and maintain platform performance, user roles, permissions, and data integrity
Build and manage reports and dashboards to deliver actionable insights
Perform data management tasks including imports, cleansing, and migrations
Provide end‑user training and support to maximize platform adoption
Troubleshoot and resolve platform issues and integration challenges
Ensure compliance with data security and privacy standards
Stay current with Salesforce releases and recommend enhancements
Core Competencies
Solution Design & Technical Expertise: Deep understanding of Salesforce architecture, limitations, and capabilities
Business Analysis & Requirements Gathering: Translate business needs into scalable technical solutions
Process Automation & Change Management: Streamline workflows and guide users through platform changes
Communication & Training: Effectively support and educate users across technical skill levels
Security & Data Management: Maintain robust security protocols and clean, reliable data
Project Management & Adaptability: Deliver projects on time while adjusting to evolving business needs
Qualifications And Expertise
Bachelor’s degree in Computer Science, MIS, Business, or equivalent experience
5+ years of experience in Salesforce administration, development, reporting, and security
Certified Salesforce Administrator and Platform App Builder
Experience integrating Salesforce with Snowflake
Experience building custom applications using non‑standard objects
Proficient in MS Office and flowcharting tools
Skilled in Flow, Community Sites, Omni‑channel, and Einstein
Experience with data cleanup, importing, and third‑party integrations
Preferred Qualifications
Advanced Salesforce certifications (e.g., Advanced Administrator)
Familiarity with Apex, VisualForce, REST/SOAP APIs
Experience with Einstein AI, Agentforce, and AppExchange solutions
Knowledge of Salesforce products like Service Cloud, Sales Cloud, Field Service Lightning
Tableau reporting and Salesforce Maps experience
Total Rewards Full‑time positions qualify for a benefits package that includes vacation, sick leave, paid holidays, medical (with an HSA plan option), dental, vision, and company‑paid basic life insurance. Opportunities to enroll in voluntary life plans, employee assistance program, 401K with employer match, employee referral program, home office stipend, and team‑building, growth, and development are included. Team members have on‑demand access to an LMS with a variety of courses to further their professional and personal development.
Equal Opportunity Employer We believe in equal opportunity. Each team member is recruited, employed, evaluated, and considered for promotion without regard to race, color, national origin, age, sex, disability status, or any other protected characteristic under state or federal law. We will not tolerate discrimination or harassment based on any protected characteristic and expect all team members to treat others with dignity and respect.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Advertising Services
#J-18808-Ljbffr