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Kavaliro

IT Specialist

Kavaliro, Pleasanton, California, United States, 94566

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This range is provided by Kavaliro. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $25.00/hr - $30.00/hr

Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you’ll support Windows 11 migration and providedesktop support to end-users via phone, email, or in-person. You’ll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.

Key Responsibilities

Work within the IT team on a Window 11 migration.

Provide technical support to users via phone, email, or in-person.

Diagnose and troubleshoot hardware, software, and network issues.

Document issues and resolutions in a ticketing system.

Perform routine system maintenance and updates.

Install, configure, and maintain operating systems, applications, and updates.

Offer basic training and guidance to users on software and hardware.

Collaborate with the IT team to resolve complex issues and improve processes.

Perform other duties as assigned.

Requirements

1+ years of hands on IT Support experience (must have supports Windows 11)

Associate degree, specialized certification, or equivalent training

Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).

Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.

Basic understanding of networking and troubleshooting.

Having gone through a Windows 11 upgrade/migration a major plus.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

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