Whole Foods Market
E-Commerce Supervisor (In-Store Shopper) - Full Time
Whole Foods Market, Annapolis, Maryland, United States, 21403
E-Commerce Supervisor (In-Store Shopper) - Full Time
Join to apply for the
E-Commerce Supervisor (In-Store Shopper) - Full Time
role at
Whole Foods Market
This range is provided by Whole Foods Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $16.50/hr - $30.20/hr
About At Whole Foods Market, we're working to nourish people and the planet. We’re committed to providing record‑setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers. This fast‑growing program requires talented, resilient, and purpose‑driven teams who are passionate about our quality products and great customer service. We think you’ll agree that it’s a great time to join #TeamWFM.
Responsibilities
Ensuring a safe work environment for all Team Members.
Reviewing the work forecasts and uphold productivity and utilization requirements to meet the overall WFMOA objectives.
Partnering with other departments to ensure a timely process flow in and out of stores and helping meet customer order times.
Proactively identifying and leading process improvement initiatives.
Balancing labor, ensuring that you are operating a balanced and efficient shift while meeting all production goals.
Embracing a start‑up mentality and emphasize “have fun.”
Additional Responsibilities
Coordinate process flow to ensure products are dispatched on time to meet online customer delivery promise.
Maintain awareness of in‑store customer needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer requests and questions.
Direct and assign job duties for Team Members.
Partner with leadership in all areas to ensure successful and continuous operations.
Train, audit, and support Team Members to perform WFMOA standard operating procedures.
Ensure Team Members have the proper tools to perform their jobs and communicate repair or replacement when needed to leadership.
Report and raise systemic issues as necessary and in a timely manner.
Demonstrate and perform shopping duties to support TMs and WFMOA needs.
Review and honor Standard Operating Procedures according to WFMOA practices; identify, address, and resolve safety issues.
Basic Qualifications
Must have a High School diploma or equivalent.
6+ months retail experience for employees in a retail, distribution, or logistics environment.
Flexibility to work weekends and/or evenings.
Availability to work overtime during peak seasons and as needed year‑round.
Authorization to work in the US without sponsorship.
Proficiency with email, Microsoft Office, and operations‑related applications including scheduling and ordering software.
Preferred Qualifications
Prior experience leading others.
Ownership in your work and team.
Ability to learn quickly and work under pressure in a fast‑paced environment.
Demonstrated analytical skills and ability to problem solve and prioritize with little guidance.
High energy, enthusiastic, and displays an affinity for our products, core values, and company.
Demonstrates exceptional level of knowledge surrounding new products, item location, pricing and awareness of relevant competitors and industry trends.
Demonstrated communication skills (written and verbal).
Benefits The wage range for this position is $16.50‑$30.20 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits.” Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. For additional information, visit our Whole Foods Market Careers site: https://careers.wholefoodsmarket.com/benefits.
Equal Employment Opportunity At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
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E-Commerce Supervisor (In-Store Shopper) - Full Time
role at
Whole Foods Market
This range is provided by Whole Foods Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $16.50/hr - $30.20/hr
About At Whole Foods Market, we're working to nourish people and the planet. We’re committed to providing record‑setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers. This fast‑growing program requires talented, resilient, and purpose‑driven teams who are passionate about our quality products and great customer service. We think you’ll agree that it’s a great time to join #TeamWFM.
Responsibilities
Ensuring a safe work environment for all Team Members.
Reviewing the work forecasts and uphold productivity and utilization requirements to meet the overall WFMOA objectives.
Partnering with other departments to ensure a timely process flow in and out of stores and helping meet customer order times.
Proactively identifying and leading process improvement initiatives.
Balancing labor, ensuring that you are operating a balanced and efficient shift while meeting all production goals.
Embracing a start‑up mentality and emphasize “have fun.”
Additional Responsibilities
Coordinate process flow to ensure products are dispatched on time to meet online customer delivery promise.
Maintain awareness of in‑store customer needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer requests and questions.
Direct and assign job duties for Team Members.
Partner with leadership in all areas to ensure successful and continuous operations.
Train, audit, and support Team Members to perform WFMOA standard operating procedures.
Ensure Team Members have the proper tools to perform their jobs and communicate repair or replacement when needed to leadership.
Report and raise systemic issues as necessary and in a timely manner.
Demonstrate and perform shopping duties to support TMs and WFMOA needs.
Review and honor Standard Operating Procedures according to WFMOA practices; identify, address, and resolve safety issues.
Basic Qualifications
Must have a High School diploma or equivalent.
6+ months retail experience for employees in a retail, distribution, or logistics environment.
Flexibility to work weekends and/or evenings.
Availability to work overtime during peak seasons and as needed year‑round.
Authorization to work in the US without sponsorship.
Proficiency with email, Microsoft Office, and operations‑related applications including scheduling and ordering software.
Preferred Qualifications
Prior experience leading others.
Ownership in your work and team.
Ability to learn quickly and work under pressure in a fast‑paced environment.
Demonstrated analytical skills and ability to problem solve and prioritize with little guidance.
High energy, enthusiastic, and displays an affinity for our products, core values, and company.
Demonstrates exceptional level of knowledge surrounding new products, item location, pricing and awareness of relevant competitors and industry trends.
Demonstrated communication skills (written and verbal).
Benefits The wage range for this position is $16.50‑$30.20 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits.” Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. For additional information, visit our Whole Foods Market Careers site: https://careers.wholefoodsmarket.com/benefits.
Equal Employment Opportunity At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
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