TravelCenters of America
Truck Services General Manager 173
TravelCenters of America, Whitestown, Indiana, United States, 46075
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Truck Services General Manager 173
role at
TravelCenters of America . TravelCenters of America has been serving millions of truck drivers and motorists for over 50 years. Our travel centers provide fuel, food, truck maintenance and essential services to travelers across the country.
Job Summary The Truck Service team includes nearly 3,000 highly skilled technicians and spans coast to coast. As Truck Service General Manager, you will inspire and lead the Truck Service Profit Center, oversee a team of technicians, manage marketing and operations functions, and ensure excellent customer service. You will coach the team in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers in a professional and accommodating manner. The General Manager ensures we return every traveler to the road better than they came.
In this role, you can expect to:
Be a servant leader and inspire your team to meet and exceed company performance standards and improve the Truck Service department (i.e., fast and friendly customer service, good product knowledge, upbeat atmosphere, etc.)
Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage team members according to company policy
Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements
Coach your team in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers in a professional and accommodating manner
Conduct visual inspections to ensure that all products and services are available
Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Lead all aspects of payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
What we’d like to see:
A leader who sets the example when working alongside team members
High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred
5+ years of supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
Proficient planning and analytical skills (i.e., understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
Exhibit excellent verbal and written communication skills
Ability to effectively present business actions plans and operational reports to management
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver’s license required
With us, you’ll enjoy:
Competitive salary and annual bonus opportunity
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On‑site meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training
Relocation assistance (relocation not required)
Pay Range $65,000.00 - 73,000.00 annually
Equal Employment Opportunity TravelCenters of America is proud to be an equal opportunity workplace. We invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com and include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
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Truck Services General Manager 173
role at
TravelCenters of America . TravelCenters of America has been serving millions of truck drivers and motorists for over 50 years. Our travel centers provide fuel, food, truck maintenance and essential services to travelers across the country.
Job Summary The Truck Service team includes nearly 3,000 highly skilled technicians and spans coast to coast. As Truck Service General Manager, you will inspire and lead the Truck Service Profit Center, oversee a team of technicians, manage marketing and operations functions, and ensure excellent customer service. You will coach the team in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers in a professional and accommodating manner. The General Manager ensures we return every traveler to the road better than they came.
In this role, you can expect to:
Be a servant leader and inspire your team to meet and exceed company performance standards and improve the Truck Service department (i.e., fast and friendly customer service, good product knowledge, upbeat atmosphere, etc.)
Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage team members according to company policy
Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements
Coach your team in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers in a professional and accommodating manner
Conduct visual inspections to ensure that all products and services are available
Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Lead all aspects of payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
What we’d like to see:
A leader who sets the example when working alongside team members
High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred
5+ years of supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
Proficient planning and analytical skills (i.e., understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
Exhibit excellent verbal and written communication skills
Ability to effectively present business actions plans and operational reports to management
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver’s license required
With us, you’ll enjoy:
Competitive salary and annual bonus opportunity
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On‑site meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training
Relocation assistance (relocation not required)
Pay Range $65,000.00 - 73,000.00 annually
Equal Employment Opportunity TravelCenters of America is proud to be an equal opportunity workplace. We invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com and include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
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