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Jobs via Dice

Cloud Engineer / Application Support Specialist

Jobs via Dice, Plano, Texas, us, 75086

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Cloud Engineer / Application Support Specialist Contract - W2 - No 3rd Party vendors

Must have: AWS (at least 3-4 skill - S3, EC2, VPC, EKS, ECS, CLOUDFORMATION, CloudWatch, IAM)

Big Plus: EKS/Kubernetes AND Terraform

Key Responsibilities

Deliver incident management and advanced-level support for the AWS Platform, hosting a large volume of applications.

Serve as the initial point of contact for application developers via a ticketing system.

Communicate effectively with users at various organizational levels.

Implement and utilize automation to support the scalability of the environment.

Optimize operational processes to enhance efficiency, reliability, and security.

Train users to self-diagnose and troubleshoot issues for expedited resolution.

Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.

Provide support for public cloud environments, particularly AWS.

Manage events and incidents efficiently.

Seniority level Entry level

Employment type Full-time

Job function Engineering and Information Technology

Industries

Software Development

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