DRC Systems
Must have: AWS (at least 3‑4 skills: S3, EC2, VPC, EKS, ECS, CLOUDFORMATION, CLOUDWATCH, IAM). Big Plus: EKS/Kubernetes AND Terraform.
Key Responsibilities
Deliver incident management and advanced‑level support for the AWS Platform, hosting a large volume of applications.
Serve as the initial point of contact for application developers via a ticketing system.
Communicate effectively with users at various organizational levels.
Implement and utilize automation to support the scalability of the environment.
Optimize operational processes to enhance efficiency, reliability, and security.
Train users to self‑diagnose and troubleshoot issues for expedited resolution.
Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.
Provide support for public cloud environments, particularly AWS.
Manage events and incidents efficiently.
Seniority level
Entry level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at DRC Systems by 2x.
Dallas, TX $80,000 - $126,060 (2 months ago)
Dallas, TX $132,872.84 - $166,000 (1 month ago)
Dallas, TX $132,872.84 - $166,000 (1 month ago)
#J-18808-Ljbffr
Key Responsibilities
Deliver incident management and advanced‑level support for the AWS Platform, hosting a large volume of applications.
Serve as the initial point of contact for application developers via a ticketing system.
Communicate effectively with users at various organizational levels.
Implement and utilize automation to support the scalability of the environment.
Optimize operational processes to enhance efficiency, reliability, and security.
Train users to self‑diagnose and troubleshoot issues for expedited resolution.
Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.
Provide support for public cloud environments, particularly AWS.
Manage events and incidents efficiently.
Seniority level
Entry level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at DRC Systems by 2x.
Dallas, TX $80,000 - $126,060 (2 months ago)
Dallas, TX $132,872.84 - $166,000 (1 month ago)
Dallas, TX $132,872.84 - $166,000 (1 month ago)
#J-18808-Ljbffr