Robinhood
Be among the first 25 applicants – 2 days ago
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers, sharp problem‑solvers and builders wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. This is a high‑impact role where your contributions will directly safeguard the financial well‑being of our customers. The Money Fraud & Risk team’s mission is to deliver secure, intuitive and scalable credit and banking experiences while mitigating risk for Robinhood and our customers. As Manager of Fraud Operations, you will lead efforts to protect Robinhood’s Gold Card and Banking products from evolving fraud threats. Your leadership will shape the strategy and execution of fraud defenses across a range of vectors while partnering with teams across the company to ensure a seamless and secure customer experience. This role is based in our
Chicago, IL; Denver, CO; and Westlake, TX
offices, with in‑person attendance expected at least
4
days per week. What You’ll Do
Lead and mentor a team of subject matter experts in fraud operations Define and drive the long‑term vision and strategic roadmap for Fraud Operations across credit and banking products Ensure compliance with all applicable regulations (including Reg E, Reg Z, BSA/AML, UDAAP, and card network rules) Partner with Product, Engineering, Risk, and Compliance to embed fraud mitigation into product design and company strategies Deliver transparent reporting and insights on fraud trends, operational efficiency, financial performance, and regulatory status to senior leadership Oversee external tools, fraud platforms, and vendor relationships to ensure quality, compliance, and scalability Continuously improve fraud detection processes, optimizing for both accuracy and operational excellence Stay ahead of evolving fraud threats and financial crime trends, driving proactive responses What You Bring
5–10 years of experience managing fraud operations across banking and credit, with at least 3 years in a managerial or supervisory role Strong quantitative analytical skills and hands‑on experience with SQL and data tools such as R or Python (Pandas, Scikit‑learn) Proven ability to lead, grow, and mentor high‑performing teams Clear, persuasive communication skills and strong cross‑functional collaboration abilities Adept at solving complex problems and delivering under tight deadlines Leadership expectations
Drive high performance by setting clear, focused goals, giving real‑time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. What We Offer
Challenging, high‑impact work to grow your career Performance‑driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Best‑in‑class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more Employer‑paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces Base Pay Range
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) – $153,000—$180,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) – $134,000—$158,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) – $119,000—$140,000 USD Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
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We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers, sharp problem‑solvers and builders wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. This is a high‑impact role where your contributions will directly safeguard the financial well‑being of our customers. The Money Fraud & Risk team’s mission is to deliver secure, intuitive and scalable credit and banking experiences while mitigating risk for Robinhood and our customers. As Manager of Fraud Operations, you will lead efforts to protect Robinhood’s Gold Card and Banking products from evolving fraud threats. Your leadership will shape the strategy and execution of fraud defenses across a range of vectors while partnering with teams across the company to ensure a seamless and secure customer experience. This role is based in our
Chicago, IL; Denver, CO; and Westlake, TX
offices, with in‑person attendance expected at least
4
days per week. What You’ll Do
Lead and mentor a team of subject matter experts in fraud operations Define and drive the long‑term vision and strategic roadmap for Fraud Operations across credit and banking products Ensure compliance with all applicable regulations (including Reg E, Reg Z, BSA/AML, UDAAP, and card network rules) Partner with Product, Engineering, Risk, and Compliance to embed fraud mitigation into product design and company strategies Deliver transparent reporting and insights on fraud trends, operational efficiency, financial performance, and regulatory status to senior leadership Oversee external tools, fraud platforms, and vendor relationships to ensure quality, compliance, and scalability Continuously improve fraud detection processes, optimizing for both accuracy and operational excellence Stay ahead of evolving fraud threats and financial crime trends, driving proactive responses What You Bring
5–10 years of experience managing fraud operations across banking and credit, with at least 3 years in a managerial or supervisory role Strong quantitative analytical skills and hands‑on experience with SQL and data tools such as R or Python (Pandas, Scikit‑learn) Proven ability to lead, grow, and mentor high‑performing teams Clear, persuasive communication skills and strong cross‑functional collaboration abilities Adept at solving complex problems and delivering under tight deadlines Leadership expectations
Drive high performance by setting clear, focused goals, giving real‑time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. What We Offer
Challenging, high‑impact work to grow your career Performance‑driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Best‑in‑class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more Employer‑paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces Base Pay Range
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) – $153,000—$180,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) – $134,000—$158,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) – $119,000—$140,000 USD Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
#J-18808-Ljbffr