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Ossium Health

Shipping & Fulfillment Associate

Ossium Health, Indianapolis, Indiana, us, 46262

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About Ossium Health Ossium Health’s mission is to improve human health, vitality, and longevity through bioengineering. We develop, process, and bank cell therapy products that harness the power of stem cell science to transform treatment for patients with blood and immune diseases. At Ossium, we empower our employees, uphold the highest standards of operational excellence, and strive to be a force for good in the world.

About The Job Ossium Health is seeking a

Shipping & Fulfillment Associate

to support product labeling, packaging, and shipment of our cellular and tissue-based products. This role ensures that materials are packaged correctly, labeled accurately, and shipped under strict environmental and regulatory controls. The Shipping & Fulfillment Associate will handle both domestic and international shipments using dry ice shippers and liquid nitrogen (±) dry shippers, ensuring that every shipment maintains product integrity and complies with all regulatory and company requirements. This position also supports general site logistics needs, including preparing and shipping research samples, materials, and supplies, while maintaining accurate records and inventory of outgoing materials. The position reports to the Product Fulfillment Supervisor.

Required Qualifications

High school diploma or equivalent

1+ years of experience in shipping, fulfillment, logistics, or related field

Technical Skills

Experience preparing domestic and international shipments (e.g., FedEx, UPS, or courier services)

Familiarity with temperature‑controlled shipping methods, including dry ice and LN2 dry shippers

Strong attention to detail and ability to follow SOPs and Good Documentation Practices (GDP)

Competent in labeling, packaging, and maintaining accurate shipment records

Comfortable working with shipping management systems and Microsoft Office tools

Strong communication and teamwork skills

Ability to prioritize tasks in a fast‑paced and regulated environment

Preferred Qualifications

Associate’s or Bachelor’s degree

Experience working in GMP, biotech, or pharmaceutical settings

Key Responsibilities

Label, package, and prepare Ossium products (cells and tissue) for shipment under temperature‑controlled conditions (dry ice or LN2 dry shippers)

Verify accuracy of product labeling, documentation, and shipping manifests

Coordinate courier pickups, track shipments, and ensure timely delivery to customers and partners

Maintain shipping and fulfillment areas in a state of audit readiness

Follow all GMP and biosafety practices when handling clinical or biological materials

Maintain accurate records of outgoing shipments, including batch records, shipping logs, and chain‑of‑custody documentation

Manage inventory of shipping supplies (labels, boxes, packaging materials, dry ice, LN2 shippers)

Support internal tracking systems to ensure visibility of all outgoing and returned shipments

Assist with reconciliation of materials and coordination with Quality Assurance for release and documentation review

Support the shipment of research samples, materials, and other site‑related items as requested

Partner with Operations, Quality, and Facilities teams to ensure materials flow efficiently and compliantly through the site

Participate in audits, inspections, and improvement initiatives as needed

Assist in maintaining a safe and organized work environment in the fulfillment and shipping areas

Physical Requirements

Must be able to work in controlled environments requiring special gowning (i.e., over the head, face, hands, feet, and body)

Must be able to work around biohazardous materials and chemicals

Must be able to lift, push, pull, and/or carry up to 75 lbs

Must be able to stand, walk, stoop, kneel, and reach with hands and arms for extended periods

Must be comfortable handling dry ice, LN₂, and other cryogenic materials (training provided)

In your first six months, some projects you’ll work on

Product Shipment Program: Execute and refine workflows for packaging and shipping Ossium’s cellular and tissue products under frozen conditions

LN2 and Dry Ice Handling: Support cryogenic shipper qualification and ensure compliance with cold‑chain logistics standards

Process Improvements: Identify and implement small‑scale efficiency improvements in labeling, documentation, and fulfillment processes

We Offer a Full Slate Of Employee Benefits Including

Competitive salaries

Stock options

401(k) matching

Medical, dental, and vision coverage

Four weeks of PTO accrued annually (vacation & sick time) + 11 company holidays

Employer‑paid life insurance and long‑term disability

Gym membership/recreational sports reimbursements

Ossium Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity, gender expression, or any other protected characteristic. Our Equal Employment Opportunity Policy Statement and the Know Your Rights: Workplace Discrimination is Illegal Poster reaffirm this commitment. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If reasonable accommodation is needed, please contact our People Team at

careers@ossiumhealth.com

or 650‑285‑0603. Ossium Health complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

Equal Opportunity Employer / Veterans / Disabled

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