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Creative Circle

Business Process Analyst

Creative Circle, Atlanta, Georgia, United States, 30383

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This range is provided by Creative Circle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $55.00/hr - $75.00/hr

Business Process Analyst (Hybrid, 40 hours/week)

Scope:

Long term freelance

Location:

Atlanta, GA

Hybrid Schedule:

Will fluctuate based on Stakeholder availability

Duration:

6 months+

Pay Range:

$55-$75 per hour (W2)

Job Description Our client, a major airliner, is seeking a Business Process Analyst to support operational excellence initiatives across multiple business units. This freelance role focuses on documenting, analyzing, and mapping complex operational processes to drive strategic decision-making and improve efficiency.

Key Responsibilities

Process Documentation & Mapping (60%)

Document and map existing processes, including flows, inputs, outputs, and resources

Create standard operating procedures and workflow diagrams

Develop comprehensive process maps for critical operational scenarios

Identify decision points, approval chains, escalation paths, and handoff procedures

Create swimlane diagrams to show cross-departmental responsibilities

Build decision trees for complex, variable-driven scenarios

Stakeholder Engagement & Information Capture (30%)

Conduct interviews and meetings with employees and managers to gather process insights

Analyze current workflows to identify areas for improvement

Facilitate process discovery workshops with cross-functional teams

Document tradeoffs, prioritization logic, and constraints in decision-making

Map dependencies between systems, teams, and operational areas

Documentation & Reporting (10%)

Prepare clear, visually engaging presentations and process documentation

Maintain documentation assets in a version-controlled repository

Develop narrative documentation to support visual diagrams

Technical Requirements

Familiarity with business process modeling notations (BPMN, EPC, BPEL)

Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Visio

Experience with process mapping tools such as Lucidchart, Miro, Mural, or similar

Seniority level Mid-Senior level

Employment type Contract

Job function Other

Industries Airlines and Aviation

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