Invited
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Banquet Supervisor
role at
Invited
Job Summary The Banquet Supervisor oversees all aspects of banquet operations, ensuring smooth execution of events and exceptional member and guest experience. The role involves managing the setup, service, and breakdown of banquet functions while maintaining Invited service standards.
Day to Day
Recruit, develop, and performance manage banquet service personnel according to club procedures.
Implement and facilitate training programs, including service training, to maintain well‑trained staff in‑line with Invited service standards.
Communicate with the Event Sales Director during event preparation to ensure proper staffing and seamless execution of private functions.
Review banquet event orders (BEO’s) and daily logs to understand function details, ensuring room setups correspond with function sheets and making necessary adjustments.
Oversee the timely service of food and beverages, ensuring adherence to Invited standards of service and quality.
Monitor events to ensure food is served on time, communicate with the event host post‑event to confirm their satisfaction, and collect payment, completing necessary accounting paperwork.
Manage room breakdown and setup based on event details outlined in the function book.
Execute opening procedures for the banquet department and ensure the room is prepared according to event standards.
Record relevant information in the MOD log for the next shift.
Provide a warm welcome by greeting members and guests by name and ensuring their needs are met throughout the event.
Ensure all side work is completed, including maintaining clean and organized work areas, refilling and stocking containers and supplies, and ensuring sanitary conditions as outlined in the service standards.
Interact professionally with members and guests, accommodating changes and last‑minute requests as needed.
Complete additional duties as assigned by management.
Additional Duties
Assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Represent the company’s management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Support the overall efficiency of the team by collaborating and contributing to the club’s goals.
Required
A high school diploma or equivalent.
A minimum of 2 years of experience in the restaurant, banquet, or club‑related field within the food & beverage industry.
Preferred
Preferred certifications: Food Handlers’ Certificate, Alcohol Safety, TABC Certification, CPR Certification, Food Safety Program, and HFWACT.
Completion of Food Safety and Alcohol Safety training.
Physical Requirements
Must be able to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
Able to lift, carry, push, and pull up to 100 lbs. occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Primary Tools/Equipment
Computer
Banquet Event Order (BEO)
POS system
Trays (2 – 60 lbs.)
Bottle Opener
Wine Tool
Work Schedule
Attendance requirements for this position as outlined on the weekly schedule.
Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. While not all roles at Invited are full‑time, full‑time team members have access to a comprehensive benefits package that includes:
Medical, dental, and vision coverage
Life insurance
Short‑term and long‑term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part‑time team members)
Want to learn more? Visit
www.invitedbenefits.com
for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
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Banquet Supervisor
role at
Invited
Job Summary The Banquet Supervisor oversees all aspects of banquet operations, ensuring smooth execution of events and exceptional member and guest experience. The role involves managing the setup, service, and breakdown of banquet functions while maintaining Invited service standards.
Day to Day
Recruit, develop, and performance manage banquet service personnel according to club procedures.
Implement and facilitate training programs, including service training, to maintain well‑trained staff in‑line with Invited service standards.
Communicate with the Event Sales Director during event preparation to ensure proper staffing and seamless execution of private functions.
Review banquet event orders (BEO’s) and daily logs to understand function details, ensuring room setups correspond with function sheets and making necessary adjustments.
Oversee the timely service of food and beverages, ensuring adherence to Invited standards of service and quality.
Monitor events to ensure food is served on time, communicate with the event host post‑event to confirm their satisfaction, and collect payment, completing necessary accounting paperwork.
Manage room breakdown and setup based on event details outlined in the function book.
Execute opening procedures for the banquet department and ensure the room is prepared according to event standards.
Record relevant information in the MOD log for the next shift.
Provide a warm welcome by greeting members and guests by name and ensuring their needs are met throughout the event.
Ensure all side work is completed, including maintaining clean and organized work areas, refilling and stocking containers and supplies, and ensuring sanitary conditions as outlined in the service standards.
Interact professionally with members and guests, accommodating changes and last‑minute requests as needed.
Complete additional duties as assigned by management.
Additional Duties
Assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Represent the company’s management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Support the overall efficiency of the team by collaborating and contributing to the club’s goals.
Required
A high school diploma or equivalent.
A minimum of 2 years of experience in the restaurant, banquet, or club‑related field within the food & beverage industry.
Preferred
Preferred certifications: Food Handlers’ Certificate, Alcohol Safety, TABC Certification, CPR Certification, Food Safety Program, and HFWACT.
Completion of Food Safety and Alcohol Safety training.
Physical Requirements
Must be able to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
Able to lift, carry, push, and pull up to 100 lbs. occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Primary Tools/Equipment
Computer
Banquet Event Order (BEO)
POS system
Trays (2 – 60 lbs.)
Bottle Opener
Wine Tool
Work Schedule
Attendance requirements for this position as outlined on the weekly schedule.
Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. While not all roles at Invited are full‑time, full‑time team members have access to a comprehensive benefits package that includes:
Medical, dental, and vision coverage
Life insurance
Short‑term and long‑term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part‑time team members)
Want to learn more? Visit
www.invitedbenefits.com
for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
#J-18808-Ljbffr