Northeastern University
Senior Cohort Program Manager
About the Opportunity
JOB SUMMARY: Northeastern University College of Professional Studies seeks a dedicated Senior Cohort Manager to support the Pathmaker program – a state‑funded initiative designed to train high school graduates in Massachusetts in essential life sciences laboratory skills. Pathmaker is a comprehensive training program that provides high school graduates with foundational life sciences laboratory skills. The program aims to create pathways into the biotechnology and pharmaceutical industries by preparing participants for roles as laboratory technicians and quality assurance technicians in Massachusetts’ thriving life sciences sector.
This full‑time, two‑year term position plays a critical role in guiding learners from program entry through successful placement in entry‑level laboratory technician and quality assurance positions. The role will actively recruit and select students for the program, support students throughout their training experience, build community among participants and stakeholders by planning engaging program activities and events, and assist with administrative tasks. It will also administer, track, analyze, and report on program data, including student progress throughout the program and post‑graduation employment outcomes to continuously improve program efforts. The hybrid role is based on the Boston campus with occasional travel to the training facility in Burlington, Massachusetts. It requires standard business hours with occasional evening and weekend event participation.
Minimum Qualifications
Knowledge and skills typically acquired through a Bachelor's degree program or relevant training program or work experience
Minimum of 2 years of experience in student services, program management, or workforce development
Experience working with diverse populations and first‑generation college students
Strong interpersonal and communication skills
Demonstrated ability to provide empathetic support while maintaining professional boundaries
Proficiency in data collection, analysis, and reporting
Experience with administrative systems and database management
Knowledge of the Massachusetts life sciences industry (preferred)
Key Responsibilities & Accountabilities Learner Support Services (60%)
Serve as primary point of contact for learners throughout their training experience
Assist students with Northeastern University administrative processes and paperwork
Provide short‑term emergency assistance including travel support and resource connections
Offer emotional support and guidance to help learners overcome personal and academic challenges
Connect students with appropriate campus resources and support services
Facilitate connections between learners and career coaches for career development and job placement
Track post‑graduation employment outcomes and maintain alumni relationships
Student Recruitment and Selection (20%)
Interview prospective students to assess readiness, motivation, and fit for the program
Evaluate candidate applications and make selection recommendations
Conduct orientation sessions for new cohorts
Maintain accurate records of applicant pools and selection outcomes
Build Community – Event and Program Planning (10%)
Plan and execute program celebrations, recognition events, and milestone ceremonies
Foster a supportive cohort environment that encourages peer‑to‑peer learning
Coordinate group activities that build professional networks among participants
Serve as liaison between learners, faculty, and industry partners
Administrative Support and Reporting (5%)
Prepare program reports for state funding agency
Track and document learner progress, completion rates, and outcomes
Collect and analyze program data to support continuous improvement efforts
Other Duties as Assigned (5%) Additional duties as assigned by the program director.
Position Type Academic Administration
Additional Information Northeastern University considers factors such as candidate work experience, education, and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit‑eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement, and commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type 109S
Expected Hiring Range $66,850.00 – $94,427.50
How to Apply To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Senior-Cohort-Program-Manager_R136019
#J-18808-Ljbffr
JOB SUMMARY: Northeastern University College of Professional Studies seeks a dedicated Senior Cohort Manager to support the Pathmaker program – a state‑funded initiative designed to train high school graduates in Massachusetts in essential life sciences laboratory skills. Pathmaker is a comprehensive training program that provides high school graduates with foundational life sciences laboratory skills. The program aims to create pathways into the biotechnology and pharmaceutical industries by preparing participants for roles as laboratory technicians and quality assurance technicians in Massachusetts’ thriving life sciences sector.
This full‑time, two‑year term position plays a critical role in guiding learners from program entry through successful placement in entry‑level laboratory technician and quality assurance positions. The role will actively recruit and select students for the program, support students throughout their training experience, build community among participants and stakeholders by planning engaging program activities and events, and assist with administrative tasks. It will also administer, track, analyze, and report on program data, including student progress throughout the program and post‑graduation employment outcomes to continuously improve program efforts. The hybrid role is based on the Boston campus with occasional travel to the training facility in Burlington, Massachusetts. It requires standard business hours with occasional evening and weekend event participation.
Minimum Qualifications
Knowledge and skills typically acquired through a Bachelor's degree program or relevant training program or work experience
Minimum of 2 years of experience in student services, program management, or workforce development
Experience working with diverse populations and first‑generation college students
Strong interpersonal and communication skills
Demonstrated ability to provide empathetic support while maintaining professional boundaries
Proficiency in data collection, analysis, and reporting
Experience with administrative systems and database management
Knowledge of the Massachusetts life sciences industry (preferred)
Key Responsibilities & Accountabilities Learner Support Services (60%)
Serve as primary point of contact for learners throughout their training experience
Assist students with Northeastern University administrative processes and paperwork
Provide short‑term emergency assistance including travel support and resource connections
Offer emotional support and guidance to help learners overcome personal and academic challenges
Connect students with appropriate campus resources and support services
Facilitate connections between learners and career coaches for career development and job placement
Track post‑graduation employment outcomes and maintain alumni relationships
Student Recruitment and Selection (20%)
Interview prospective students to assess readiness, motivation, and fit for the program
Evaluate candidate applications and make selection recommendations
Conduct orientation sessions for new cohorts
Maintain accurate records of applicant pools and selection outcomes
Build Community – Event and Program Planning (10%)
Plan and execute program celebrations, recognition events, and milestone ceremonies
Foster a supportive cohort environment that encourages peer‑to‑peer learning
Coordinate group activities that build professional networks among participants
Serve as liaison between learners, faculty, and industry partners
Administrative Support and Reporting (5%)
Prepare program reports for state funding agency
Track and document learner progress, completion rates, and outcomes
Collect and analyze program data to support continuous improvement efforts
Other Duties as Assigned (5%) Additional duties as assigned by the program director.
Position Type Academic Administration
Additional Information Northeastern University considers factors such as candidate work experience, education, and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit‑eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement, and commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type 109S
Expected Hiring Range $66,850.00 – $94,427.50
How to Apply To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Senior-Cohort-Program-Manager_R136019
#J-18808-Ljbffr