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Overview
Join to apply for the
Lead Business Systems Analyst
role at
DTCC . Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high‑quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Impact
DTCC leverages event and alert management systems integrated with tools like ServiceNow and PagerDuty to monitor our infrastructure in real‑time and detect anomalies. This role in Event and Alert Mgmt. is crucial for bridging the gap between IT and business, ensuring clear and comprehensive technical writing, overseeing IT Observability UAT and ETE testing, and documenting user requirements and journeys to optimize the end‑user experience. Pay and Benefits
Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well‑being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). Primary Responsibilities
Develop and maintain technical documentation, job aids, and governance materials (standards, policies, procedures) to support cross‑functional clarity and compliance. Lead and manage User Acceptance Testing (UAT) and End‑to‑End (ETE) testing for Event Management and Observability platforms to ensure system reliability and performance. Translate user requirements and journeys into actionable documentation to enhance user experience and system design. Facilitate cross‑departmental coordination, resolve conflicts, and align teams with strategic goals. Produce business analysis artifacts: requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plans. Define and document product specifications, user stories, and acceptance criteria, support roadmap prioritization and feature delivery. Own and manage the squad backlog; refine and review user stories to ensure readiness and alignment with sprint goals. Develop and maintain Power BI dashboards to deliver operational and strategic insights. Provide analytical and reporting support using dashboards and scripting to drive data‑informed decisions. Script automation solutions to streamline documentation, reporting, and testing workflows. Participate in all squad ceremonies (sprint planning, reviews, retrospectives) and ensure compliance with risk mitigation and ethical standards. Qualifications
Minimum of 5 years of related experience. Bachelor's degree preferred or equivalent experience. Talents Needed for Success
Prior experience communicating with all stakeholders to engage in discussion, create user stories, and consistently deliver the right products and solutions. Ability to work in a fast‑paced environment and adapt to shifting priorities. Knowledge of financial services operations and technology; experience in banking, capital markets, or financial operations is a plus. Skilled in producing clear, structured documentation for technical and business audiences. Proven experience managing UAT and ETE testing for enterprise platforms. Strong ability to capture user needs and translate them into actionable documentation. Effective at coordinating across departments to drive alignment and resolve blockers. Capable of creating governance materials and process aids to support organizational standards. Proficient in scripting to automate workflows and enhance operational efficiency. Experienced in building and maintaining dashboards for data visualization and decision support. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Information Technology Industries
Software Development Location
Tampa, FL $75,000.00–$90,000.00 Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Join to apply for the
Lead Business Systems Analyst
role at
DTCC . Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high‑quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Impact
DTCC leverages event and alert management systems integrated with tools like ServiceNow and PagerDuty to monitor our infrastructure in real‑time and detect anomalies. This role in Event and Alert Mgmt. is crucial for bridging the gap between IT and business, ensuring clear and comprehensive technical writing, overseeing IT Observability UAT and ETE testing, and documenting user requirements and journeys to optimize the end‑user experience. Pay and Benefits
Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well‑being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). Primary Responsibilities
Develop and maintain technical documentation, job aids, and governance materials (standards, policies, procedures) to support cross‑functional clarity and compliance. Lead and manage User Acceptance Testing (UAT) and End‑to‑End (ETE) testing for Event Management and Observability platforms to ensure system reliability and performance. Translate user requirements and journeys into actionable documentation to enhance user experience and system design. Facilitate cross‑departmental coordination, resolve conflicts, and align teams with strategic goals. Produce business analysis artifacts: requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plans. Define and document product specifications, user stories, and acceptance criteria, support roadmap prioritization and feature delivery. Own and manage the squad backlog; refine and review user stories to ensure readiness and alignment with sprint goals. Develop and maintain Power BI dashboards to deliver operational and strategic insights. Provide analytical and reporting support using dashboards and scripting to drive data‑informed decisions. Script automation solutions to streamline documentation, reporting, and testing workflows. Participate in all squad ceremonies (sprint planning, reviews, retrospectives) and ensure compliance with risk mitigation and ethical standards. Qualifications
Minimum of 5 years of related experience. Bachelor's degree preferred or equivalent experience. Talents Needed for Success
Prior experience communicating with all stakeholders to engage in discussion, create user stories, and consistently deliver the right products and solutions. Ability to work in a fast‑paced environment and adapt to shifting priorities. Knowledge of financial services operations and technology; experience in banking, capital markets, or financial operations is a plus. Skilled in producing clear, structured documentation for technical and business audiences. Proven experience managing UAT and ETE testing for enterprise platforms. Strong ability to capture user needs and translate them into actionable documentation. Effective at coordinating across departments to drive alignment and resolve blockers. Capable of creating governance materials and process aids to support organizational standards. Proficient in scripting to automate workflows and enhance operational efficiency. Experienced in building and maintaining dashboards for data visualization and decision support. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Information Technology Industries
Software Development Location
Tampa, FL $75,000.00–$90,000.00 Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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