Zendesk
Senior Software Engineer, Full Stack Engineering – Data and Analytics
We are seeking a highly skilled software engineer to join our growing core Data and Analytics team. This position offers remote flexibility and works primarily aligning with Pacific Standard Time. Zendesk’s AI native data and analytics platform is built on top of proprietary memory graphs learned from analysts’ own interactions, supporting agentic and narrative driven insight discovery. Our team’s mission is to deliver a trusted and explainable analytics platform that is critical for customers to grow their businesses.
Responsibilities
Utilize Java and Maven/Spring toolchain to work on a trusted backend codebase
Apply TypeScript and React on an established front‑end codebase that users rely on
Build new capabilities within the platform by leveraging existing systems at Zendesk
Deploy your code to production, enhancing the experience for millions of Zendesk users
Collaborate closely with a focused team of experienced engineers—supporting, challenging, and learning from one another
Partner with the Technical Lead and Product Manager to shape the team’s roadmap
Foster innovation and contribute to continuously improving the team’s well‑being and efficiency
What you bring to the role
Minimum of 4 years of experience as an engineer working on full stack solutions, primarily focused on Java platforms
Proficiency with widely accepted patterns and practices in Java development
Expertise in understanding and extending an existing codebase
Knowledge of data and ETL pipelines and processes and usage of Spark
Strong problem‑solving skills combined with comfort tracing behavior across multiple layers and technology stacks
Ability to lead, collaborate, and partner effectively across engineering teams and functions
Experience supporting distributed systems, along with knowledge of Linux internals and administration
Excellent listening skills coupled with the confidence to contribute ideas and speak up
Tech Stack
Java
Spark
TypeScript
React
Kubernetes
Linux AMIs on AWS
AWS services including Elasticache, Redis, and DynamoDB
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
The US annualized base salary range for this position is $169,000.00–$253,000.00. This role may also be eligible for bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration—while also giving you flexibility to work remotely for part of the week.
Zendesk is an equal‑opportunity employer, and we proudly foster global diversity, equity, and inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.
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Responsibilities
Utilize Java and Maven/Spring toolchain to work on a trusted backend codebase
Apply TypeScript and React on an established front‑end codebase that users rely on
Build new capabilities within the platform by leveraging existing systems at Zendesk
Deploy your code to production, enhancing the experience for millions of Zendesk users
Collaborate closely with a focused team of experienced engineers—supporting, challenging, and learning from one another
Partner with the Technical Lead and Product Manager to shape the team’s roadmap
Foster innovation and contribute to continuously improving the team’s well‑being and efficiency
What you bring to the role
Minimum of 4 years of experience as an engineer working on full stack solutions, primarily focused on Java platforms
Proficiency with widely accepted patterns and practices in Java development
Expertise in understanding and extending an existing codebase
Knowledge of data and ETL pipelines and processes and usage of Spark
Strong problem‑solving skills combined with comfort tracing behavior across multiple layers and technology stacks
Ability to lead, collaborate, and partner effectively across engineering teams and functions
Experience supporting distributed systems, along with knowledge of Linux internals and administration
Excellent listening skills coupled with the confidence to contribute ideas and speak up
Tech Stack
Java
Spark
TypeScript
React
Kubernetes
Linux AMIs on AWS
AWS services including Elasticache, Redis, and DynamoDB
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
The US annualized base salary range for this position is $169,000.00–$253,000.00. This role may also be eligible for bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration—while also giving you flexibility to work remotely for part of the week.
Zendesk is an equal‑opportunity employer, and we proudly foster global diversity, equity, and inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.
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